Dear Haringey Borough Council,

We are doing some research into the value of council / authority Special Education Needs & Disability and Adult Social Care transport contracts operated by private hire operators. To this end, could we please request your assistance in obtaining the information below, for your council / authority, under the Freedom of Information Act 2000:

Data request:
For the last 3 financial years (by year), and latest financial year (estimated):
1. Spend on Special Education Needs & Disability [SEND] transport i.e. taking children with SEND to and from school
2. Number of SEND passengers transported
3. Value of all council / authority SEND transport contracts awarded to taxi operators (PHV) (excluding coach hire)

4. Spend on Adult Social Care [ASC] transport i.e. taking elderly passengers to and from day centres
5. Number of ASC passengers transported
6. Value of all council / authority ASC transport contracts awarded to taxi operators (PHV) or taxi operators (excluding coach hire)

If actual figures aren’t available, is it possible to provide estimates instead? If yes, we would be grateful if you could indicate which figures are estimated.

By ‘contract awarded’ we mean in all contracts regardless of contracting approach e.g. open tender, framework, dps, or other.

Format: Please send through data in whichever format is easiest for you.

Clarification: If the request is unclear, please accept our apologies and let us know what clarification is needed. Similarly if it is not possible to provide the information requested due to it exceeding the cost of compliance limits, we would be grateful if you could advise as to how we might refine our request accordingly.

Thank you for your time and we look forward to your response.

Many thanks,
Tracey Vickers on behalf of HCT Group

Haringey Borough Council

Dear Vickers

 

Freedom of Information / Environmental Information Regulations Request:
LBH/7225018

 

I acknowledge your request for information received on 28 March 2018.

 

This information request will be dealt with in accordance with the Freedom
of Information Act 2000 / Environmental Information Regulations and we
will send the response by 27 April 2018

 

Yours sincerely,

  

 

Feedback and Information Governance

 

Shared Service Centre | Central Team

Haringey Council 

10th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

 

www.haringey.gov.uk

twitter@haringeycouncil

facebook.com/haringeycouncil

 

 

This email and any files transmitted with it are confidential, may be
subject to legal privilege and are intended only for the person(s) or
organisation(s) to whom this email is addressed. Any unauthorised use,
retention, distribution, copying or disclosure is strictly prohibited. If
you have received this email in error, please notify the system
administrator at Haringey Council immediately and delete this e-mail from
your system. Although this e-mail and any attachments are believed to be
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of the recipient to ensure they are virus free and no responsibility is
accepted for any loss or damage from receipt or use thereof. All
communications sent to or from external third party organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

Clay Lesley, Haringey Borough Council

Dear Vickers,

Re: Freedom of Information Act Request ref: LBH/7225018

 

Thank you for your request for information received on 28 March 2018, in
which you asked for the following information:

 

For the last 3 financial years (by year), and latest financial year
(estimated):

 

1.            Spend on Special Education Needs & Disability [SEND]
transport i.e. taking children with SEND to and from school

 

2.            Number of SEND passengers transported

 

3.            Value of all council / authority SEND transport contracts
awarded to taxi operators (PHV)  (excluding coach hire)

 

4.            Spend on Adult Social Care [ASC] transport i.e. taking
elderly passengers to and from day centres

 

5.            Number of ASC passengers transported

 

6.            Value of all council / authority ASC transport contracts
awarded to taxi   operators (PHV) or taxi operators (excluding coach hire)

 

 

Our response is as follows:

Financial Children SEND Costs
Year Transported Comments
2014-2015 499 £3,140,209.27  
2015-2016 501 £3,203,158.00  
2016-2017 547 £3,469,612.10  
2017-2018 528 £3,088,780.00  
Financial Adults Adult
Year Transported transport
Costs Comments
2014-2015 60 £385,273.76  
2015-2016 68 £424,363.32  
2016-2017 57 £351,579.42  
28 ACCS
2017-2018 40 £220,214.00 finished
30 June
2017

 

Value of All SEND Transport per annum, £2.7M excluding Escorts Costs and
Oncosts for Contract period of 2011 – 2015; 2015 – 2019

Value of all Council Passenger Transport Services Contract including Adult
Services Transport and Ad hoc Business use Transport Services estimated at
£3,060,060 excluding cost of Escorts and Oncosts.

 

Adult Services  response is as follows:

Financial year from 1^st 2014 2015 2016
April – 31^st March
Q4 Spend on Adult Social Total spend Total spend Total spend
Care [ASC] transport i.e. £546,258.21 £427,873 £389,755
taking elderly passengers
to and from day centres –  
Q5 Number of ASC Total clients Total clients Total clients
passengers transported transported 165 transported 176 transported 140

   

   

 

 

If you are unhappy with how we have responded to your request you can ask
us to conduct an Internal Review. If so, please contact the Feedback and
Information Team as below. (Please note you should do this within two
months of receiving this response.)

 

Feedback and Information Team

5th Floor, Alexandra House

10 Station Road

London

N22 7TR

E [1][email address]

 

 

Yours sincerely,

Lesley Clay

Feedback Review Officer

 

Shared Service Centre | Central Team

 

Haringey Council

5th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

 

PLEASE NOTE THAT I NO LONGER WORK MONDAY, TUESDAY AND HALF DAY WEDNESDAY.

 

T. 020 8489 1988

 

[email address]

 

[2]www.haringey.gov.uk

[3]twitter@haringeycouncil

[4]facebook.com/haringeycouncil

 

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This email and any files transmitted with it are confidential, may be
subject to legal privilege and are intended only for the person(s) or
organisation(s) to whom this email is addressed. Any unauthorised use,
retention, distribution, copying or disclosure is strictly prohibited. If
you have received this email in error, please notify the system
administrator at Haringey Council immediately and delete this e-mail from
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free of any virus or other defect which might affect any computer or
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of the recipient to ensure they are virus free and no responsibility is
accepted for any loss or damage from receipt or use thereof. All
communications sent to or from external third party organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

References

Visible links
1. mailto:[email address]
2. http://www.haringey.gov.uk/
3. https://twitter.com/haringeycouncil
4. https://www.facebook.com/haringeycouncil

Dear Lesley,

Thank you very much for your response, I am very grateful for your time.

Your answers have formatted in a way that is very difficult to understand them. Are you able to resend them in a non-table format or attach a document with them in? Thank you very much for your help.

Yours sincerely,

Tracey Vickers, on behalf of HCT Group

Clay Lesley, Haringey Borough Council

Thank you for your message. I am currently out of the office. This mailbox
will not be checked until my return on 27  June.   If your message is
urgent please resend to one of the following mailboxes as appropriate:

[email address]
[email address]
[email address]

Thanks
Lesley Clay
Feedback Review Officer

This email and any files transmitted with it are confidential, may be
subject to legal privilege and are intended only for the person(s) or
organisation(s) to whom this email is addressed. Any unauthorised use,
retention, distribution, copying or disclosure is strictly prohibited. If
you have received this email in error, please notify the system
administrator at Haringey Council immediately and delete this e-mail from
your system. Although this e-mail and any attachments are believed to be
free of any virus or other defect which might affect any computer or
system into which they are received and opened, it is the responsibility
of the recipient to ensure they are virus free and no responsibility is
accepted for any loss or damage from receipt or use thereof. All
communications sent to or from external third party organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

Clay Lesley, Haringey Borough Council

Dear Ms Vickers,
Re: Freedom of Information Act Request ref: LBH/7225018

Thank you for your request for information received on 28 March 2018, in
which you asked for the following information:

For the last 3 financial years (by year), and latest financial year
(estimated):

1. Spend on Special Education Needs & Disability [SEND] transport i.e.
taking children with SEND to and from school

2. Number of SEND passengers transported

3. Value of all council / authority SEND transport contracts awarded to
taxi operators (PHV) (excluding coach hire)

4. Spend on Adult Social Care [ASC] transport i.e. taking elderly
passengers to and from day centres

5. Number of ASC passengers transported

6. Value of all council / authority ASC transport contracts awarded to
taxi operators (PHV) or taxi operators (excluding coach hire)

Our response is as follows:

 

My response is as follows:

Financial Children SEND Costs
Year Transported Comments
2014-2015 499 £3,140,209.27  
2015-2016 501 £3,203,158.00  
2016-2017 547 £3,469,612.10  
2017-2018 528 £3,088,780.00  
Financial Adults Adult
Year Transported transport
Costs Comments
2014-2015 60 £385,273.76  
2015-2016 68 £424,363.32  
2016-2017 57 £351,579.42  
28 ACCS
2017-2018 40 £220,214.00 finished
30 June
2017

 

Value of All SEND Transport per annum, £2.7M excluding Escorts Costs and
Oncosts for Contract period of 2011 – 2015; 2015 – 2019

Value of all Council Passenger Transport Services Contract including Adult
Services Transport and Ad hoc Business use Transport Services estimated at
£3,060,060 excluding cost of Escorts and Oncosts

 

RESPONSE TO Q4 FROM ADULT SERVICES

2014                      £546,258.21
2015                       £427,873.00
2016                       £389,755.00
2017                       £167,796.00

 

RESPONSE TO Q5

Number of ASC passengers transported

2014      Total clients transported 165
2015       Total clients transported 176
2016       Total clients transported 140
2017       Total clients transported 101

 

Regards

 

Lesley Clay

Feedback Review Officer

 

Shared Service Centre | Central Team

 

Haringey Council

5th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

T. 020 8489 1988

 

[email address]

 

[1]www.haringey.gov.uk

[2]twitter@haringeycouncil

[3]facebook.com/haringeycouncil

 

 

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This email and any files transmitted with it are confidential, may be
subject to legal privilege and are intended only for the person(s) or
organisation(s) to whom this email is addressed. Any unauthorised use,
retention, distribution, copying or disclosure is strictly prohibited. If
you have received this email in error, please notify the system
administrator at Haringey Council immediately and delete this e-mail from
your system. Although this e-mail and any attachments are believed to be
free of any virus or other defect which might affect any computer or
system into which they are received and opened, it is the responsibility
of the recipient to ensure they are virus free and no responsibility is
accepted for any loss or damage from receipt or use thereof. All
communications sent to or from external third party organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

References

Visible links
1. http://www.haringey.gov.uk/
2. https://twitter.com/haringeycouncil
3. https://www.facebook.com/haringeycouncil

Dear Lesley,

Thank you very much for your reply. I need some further clarification -

Financial Children SEND Costs
Year Transported Comments
2014-2015 499 £3,140,209.27
2015-2016 501 £3,203,158.00
2016-2017 547 £3,469,612.10
2017-2018 528 £3,088,780.00
- Is this data the answers for Q1 and Q2 or Q2 and Q3?

Financial Adults Adult
Year Transported transport
Costs Comments
2014-2015 60 £385,273.76
2015-2016 68 £424,363.32
2016-2017 57 £351,579.42
28 ACCS
2017-2018 40 £220,214.00 finished
30 June
2017
- Does this data relate to Q6? Because the numbers are different to those in the separate Q4 and Q5 data below that.

Value of All SEND Transport per annum, £2.7M excluding Escorts Costs and
Oncosts for Contract period of 2011 – 2015; 2015 – 2019
Value of all Council Passenger Transport Services Contract including Adult
Services Transport and Ad hoc Business use Transport Services estimated at
£3,060,060 excluding cost of Escorts and Oncosts
- Which questions does this relate to?

Thank you for your help.

Yours sincerely,

Tracey Vickers on behalf of HCT Group

Clay Lesley, Haringey Borough Council

Thank you for your message. I am currently out of the office. This mailbox
will not be checked until my return on 04 July.   If your message is
urgent please resend to one of the following mailboxes as appropriate:

[email address]
[email address]
[email address]

Thanks
Lesley Clay
Feedback Review Officer

This email and any files transmitted with it are confidential, may be
subject to legal privilege and are intended only for the person(s) or
organisation(s) to whom this email is addressed. Any unauthorised use,
retention, distribution, copying or disclosure is strictly prohibited. If
you have received this email in error, please notify the system
administrator at Haringey Council immediately and delete this e-mail from
your system. Although this e-mail and any attachments are believed to be
free of any virus or other defect which might affect any computer or
system into which they are received and opened, it is the responsibility
of the recipient to ensure they are virus free and no responsibility is
accepted for any loss or damage from receipt or use thereof. All
communications sent to or from external third party organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

Clay Lesley, Haringey Borough Council

Dear Ms Vickers,
Thanks for your further email, I will have to look into this further.

Regards

Lesley Clay
Feedback Review Officer

Shared Service Centre | Central Team

Haringey Council
5th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

PLEASE NOTE THAT I NO LONGER WORK MONDAY, TUESDAY AND HALF DAY WEDNESDAY.

T. 020 8489 3398

[email address]

www.haringey.gov.uk
twitter@haringeycouncil
facebook.com/haringeycouncil

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Dear Lesley,

Thank you for your help.

Yours sincerely,

Tracey Vickers on behalf of HCT Group

Clay Lesley, Haringey Borough Council

1 Attachment

Dear Ms Vickers

Please find attached a revised response to your FOI Request.

 

Regards

Lesley Clay

Feedback Review Officer

Haringey Council

This email and any files transmitted with it are confidential, may be
subject to legal privilege and are intended only for the person(s) or
organisation(s) to whom this email is addressed. Any unauthorised use,
retention, distribution, copying or disclosure is strictly prohibited. If
you have received this email in error, please notify the system
administrator at Haringey Council immediately and delete this e-mail from
your system. Although this e-mail and any attachments are believed to be
free of any virus or other defect which might affect any computer or
system into which they are received and opened, it is the responsibility
of the recipient to ensure they are virus free and no responsibility is
accepted for any loss or damage from receipt or use thereof. All
communications sent to or from external third party organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

Dear Lesley,

Thank you for the updated response. The figures are much clearer, however the answers to Q3 and Q6 do not answer the question.

For Q3, we are asking for the amount spent on taxi operators, and the answer provided is for all SEND transport. The answer should be the same as Q1 if all the transport is provided by taxi, a smaller number if only some of the spend is on taxis, or 0 if no taxis are used.

The same goes for Q6, how much of the figure from Q4 is spent on taxi operators (PHVs)? The answer provided is for all council passenger transport services.

Yours sincerely,

Tracey Vickers, on behalf of HCT Group

Clay Lesley, Haringey Borough Council

Thank you for your message. I am currently out of the office. This mailbox
will not be checked until my return on 19 July.   If your message is
urgent please resend to one of the following mailboxes as appropriate:

[email address]
[email address]
[email address]

Thanks
Lesley Clay
Feedback Review Officer

This email and any files transmitted with it are confidential, may be
subject to legal privilege and are intended only for the person(s) or
organisation(s) to whom this email is addressed. Any unauthorised use,
retention, distribution, copying or disclosure is strictly prohibited. If
you have received this email in error, please notify the system
administrator at Haringey Council immediately and delete this e-mail from
your system. Although this e-mail and any attachments are believed to be
free of any virus or other defect which might affect any computer or
system into which they are received and opened, it is the responsibility
of the recipient to ensure they are virus free and no responsibility is
accepted for any loss or damage from receipt or use thereof. All
communications sent to or from external third party organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

Clay Lesley, Haringey Borough Council

Dear Tracey
I am so sorry I will find out what has happened.

Regards

Lesley Clay
Feedback Review Officer

Shared Service Centre | Central Team

Haringey Council
5th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

PLEASE NOTE THAT I NO LONGER WORK MONDAY, TUESDAY AND HALF DAY WEDNESDAY.

T. 020 8489 3398

[email address]

www.haringey.gov.uk
twitter@haringeycouncil
facebook.com/haringeycouncil

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Dear Lesley,

Thank you for your help with this.

Yours sincerely,

Tracey Vickers, on behalf of HCT Group

Dear Lesley,

Do you have an update? Thank you for your help.

Yours sincerely,

Tracey Vickers, on behalf of HCT Group

Clay Lesley, Haringey Borough Council

Thank you for your message. I am currently out of the office. This mailbox
will not be checked until my return on the afternoon of 09 August.   If
your message is urgent please resend to one of the following mailboxes as
appropriate:

[email address]
[email address]
[email address]

Thanks
Lesley Clay
Feedback Review Officer

This email and any files transmitted with it are confidential, may be
subject to legal privilege and are intended only for the person(s) or
organisation(s) to whom this email is addressed. Any unauthorised use,
retention, distribution, copying or disclosure is strictly prohibited. If
you have received this email in error, please notify the system
administrator at Haringey Council immediately and delete this e-mail from
your system. Although this e-mail and any attachments are believed to be
free of any virus or other defect which might affect any computer or
system into which they are received and opened, it is the responsibility
of the recipient to ensure they are virus free and no responsibility is
accepted for any loss or damage from receipt or use thereof. All
communications sent to or from external third party organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

Dear Lesley,

We are still awaiting a response, please can you provide an update?

Thank you for your help.

Yours faithfully,

Tracey Vickers, on behalf of HCT Group

Clay Lesley, Haringey Borough Council

Dear Ms Vickers
Thank you for your further email below. I must apologise I thought I had asked for the further information but discovered I hadn't when looking at this again this week. I have now asked for the info.
I will chase the service again when I come back to work next Wed.

I apologise for any inconvenience this matter may have caused you.

Regards

Lesley Clay
Feedback Review Officer

Shared Service Centre | Central Team

Haringey Council
5th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

PLEASE NOTE THAT I NO LONGER WORK MONDAY, TUESDAY AND HALF DAY WEDNESDAY.

[email address]

www.haringey.gov.uk
twitter@haringeycouncil
facebook.com/haringeycouncil

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Dear Lesley,

Thank you for your email and asking for the further information. I look forward to the response.

Have a great Bank Holiday weekend.

Yours sincerely,

Tracey Vickers, on behalf of HCT Group

Clay Lesley, Haringey Borough Council

Thank you for your message. I am currently out of office. This mailbox
will not be checked until my return on the 29  August.   If your message
is urgent please resend to one of the following mailboxes as appropriate:

[email address]
[email address]
[email address]

Thanks
Lesley Clay
Feedback Review Officer

This email and any files transmitted with it are confidential, may be
subject to legal privilege and are intended only for the person(s) or
organisation(s) to whom this email is addressed. Any unauthorised use,
retention, distribution, copying or disclosure is strictly prohibited. If
you have received this email in error, please notify the system
administrator at Haringey Council immediately and delete this e-mail from
your system. Although this e-mail and any attachments are believed to be
free of any virus or other defect which might affect any computer or
system into which they are received and opened, it is the responsibility
of the recipient to ensure they are virus free and no responsibility is
accepted for any loss or damage from receipt or use thereof. All
communications sent to or from external third party organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

Dear Lesley,

Are you able to give me an update on my queries?

Yours faithfully,

Tracey Vickers, on behalf of HCT Group

Clay Lesley, Haringey Borough Council

1 Attachment

Dear Ms Vickers
Please find attached a further response to your FOI request. I apologise for the late response, this was due to the service being a little busy with the start of the new term.

The response is as follows and highlighted in the response attached.

Financial Year SEN Taxi Costs - Excluding Adult Taxi Costs - Excluding
Escort and On Costs Escort and On Costs

2014-2015 669,457.07 £20,240.00
2015-2016 406,820.71 £25,670.40
2016-2017 630,683.10 £43,146.40
2017-2018 718,964.52 £46,066.40

I hope that the above now answers all your questions.

Regards

Lesley Clay
Feedback Review Officer

Shared Service Centre | Central Team

Haringey Council
5th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

PLEASE NOTE THAT I NO LONGER WORK MONDAY, TUESDAY AND HALF DAY WEDNESDAY.

[email address]

www.haringey.gov.uk
twitter@haringeycouncil
facebook.com/haringeycouncil

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Dear Lesley,

Thank you very much, fantastic that we now have all the information requested. Thank you for your time, I am grateful for your help.

Yours sincerely,

Tracey Vickers, on behalf of HCT Group

Clay Lesley, Haringey Borough Council

Just sorry it took so long.

Regards

Lesley Clay
Feedback Review Officer

Shared Service Centre | Central Team

Haringey Council
5th Floor, Alexandra House, 10 Station Road, Wood Green, London N22 7TR

PLEASE NOTE THAT I NO LONGER WORK MONDAY, TUESDAY AND HALF DAY WEDNESDAY.

T. 020 8489 3398

[email address]

www.haringey.gov.uk
twitter@haringeycouncil
facebook.com/haringeycouncil

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