Dear Merseytravel,
I am writing to request documents and consultation responses to the most recent Sefton and Wirral bus reviews.

The documents should include the funded bus services list (with cost, revenue and passenger numbers)

The consultation responses should not just be the summary but show all the comments made by respondents (except where the information is personally identifiable). Similar has been previously requested in FOI LFS/AH/RSN18201 (shown as 'Improvements that encourage patronage') for previous bus reviews.

Yours faithfully,

Mark Smith

Henderson, Andrew,

Dear Mr Smith

RSN20578

Thank you for your email to Merseytravel. Your request is being dealt with under the terms of the Freedom of Information Act 2000 / Environmental Information Regulations 2004 and we will aim to provide a response within twenty working days.

Please note that due to the current COVID-19 pandemic, the Information Commissioner’s Office has acknowledged that resources may be diverted away from functions such as responding to information requests to ensure that other services can still be delivered. This may mean that a response is provided outside of the stautory timeframe. Your patience is appreciated at this extraordinary time.

If you have any queries about this request do not hesitate to contact me. Please quote the reference number above in any future communications.

Yours sincerely,

Andy Henderson

Senior Information Management Officer | Merseytravel | Mann Island, PO Box 1976, Liverpool, L69 3HN
Office: 0151 330 1679 | Email: [Merseytravel request email]

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Henderson, Andrew,

5 Attachments

Dear Mr Smith

RSN20578

Thank you for your recent request made under the Freedom of Information Act.

Please find attached the Bus Review documents and consultation responses for Sefton and Wirral. The second phase of the Wirral review is yet to take place.

I trust that this information will be of interest to you.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review, which should be addressed to:
Mrs Julie Watling
Legal, Democratic Services & Procurement Manager
Merseytravel
PO Box 1976
Liverpool
L69 3HN
[email address]

If you are not content with the result of your internal review, you also have the right to complain to the Information Commissioner, whose address is
The Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire SK9 5AF
www.ico.gov.uk

Andy Henderson

Senior Information Management Officer | Merseytravel | Mann Island, PO Box 1976, Liverpool, L69 3HN
Office: 0151 330 1679 | Email: [Merseytravel request email]

Please consider the environment before printing this e-mail.

The information supplied continues to be protected by copyright. You are free to use it for your own purposes, including for private study and non-commercial research and for any other purpose authorised by an exception in current copyright law. Documents (except photographs) can also be used in the UK without requiring permission for the purposes of news reporting. Any other reuse, for example, commercial publication would require the permission of the copyright holder.

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Dear Henderson, Andrew,
Thank you for your reply, the information is helpful. Can I just check if the Sefton Review 2019 Bus Services.pdf and Sefton Review 2019 Survey 1st Consultation.pdf are meant to be the same document?

Yours sincerely,

Mark Smith

Henderson, Andrew,

1 Attachment

Dear Mr Smith

My apologies. Please find attached the correct document for the Sefton services.

Kind regards,

Andrew Henderson
Senior Information Management Officer | 1 Mann Island, Liverpool, L3 1BP
Office: 0151 330 1679 | [mobile number] | Email: [email address]

Please consider the environment before printing this e-mail.

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Dear Henderson, Andrew,
Not a problem. Thank you for your help.

Yours sincerely,

Mark Smith