Section Customer Flow on the Underground Lines

ZIYI ZHANG made this Freedom of Information request to Transport for London

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Transport for London,

I am writing to request for the section passenger flow (or known as the volume of passengers) in 2017, 2018, 2019, 2020, and 2021 between stations on every LU Lines.

To clarify, for example, I would like to know is that the section passenger flow on Victoria Line between Brixton and Stockwell, Stockwell and Vauxhall, Vauxhall and Pimlico... Blackhorse Road and Walthamstow Central in both directions on Working Days and Holidays (Including Bank Holidays and Weekends) on average by year.

The data could be provided at a vague level, accurate to thousands or millions.

Please contact me if my request is unclear.

Yours faithfully,

Ziyi Zhang

FOI, Transport for London

Dear Ms Zhang,

 

TfL Ref: FOI-2636-2122

 

Thank you for your request received by Transport for London (TfL) on 14^th
February 2022 asking for customer flow data on the London Underground.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

 

A response will be sent to you by 11^th March 2022.

 

We will publish anonymised versions of requests and responses on the
[1]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely,

 

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

show quoted sections

FOI, Transport for London

1 Attachment

Dear Ms Zhang,

 

TfL Ref: FOI-2636-2122

 

Thank you for your request received by Transport for London (TfL) on 14^th
February 2022 asking for customer flow data on the London Underground.

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. 

 

Specifically you asked:

 

“I am writing to request for the section passenger flow (or known as the
volume of passengers)  in 2017, 2018, 2019, 2020, and 2021 between
stations on every LU Lines.

 

To clarify, for example, I would like to know is that the section
passenger flow on Victoria Line between Brixton and Stockwell, Stockwell
and Vauxhall, Vauxhall and Pimlico... Blackhorse Road and Walthamstow
Central in both directions on Working Days and Holidays (Including Bank
Holidays and Weekends) on average by year.

 

The data could be provided at a vague level, accurate to thousands or
millions.”

 

Please see our published “NUMBAT” data that is available online here:

 

[1]http://crowding.data.tfl.gov.uk/

 

Data can be found for 2019 and 2020.  For example, in the file
“NBT19MTT_Outputs.xlsx” - and the equivalent for 2020-  there is a tab
“Link_Loads” which has the train loading between two stations.

MTT is the average of a typical autumn Monday to Thursday. We also have
data for Friday, Saturday and Sunday online.

 

In accordance with section 21 of the FOI Act, we are not obliged to supply
you with a copy of the requested information as it is already accessible
to you elsewhere.

 

For 2017/18 and 2021 the data is not yet available online but we do intend
to make it available later in spring. The information is therefore exempt
from disclosure at the current time under section 22 of the Freedom of
Information Act, which can apply to information that is “intended for
future publication”. Section 22 is a ‘qualified’ exemption, meaning we
have to assess whether the public interest in applying the exemption
outweighs the public interest in immediate disclosure. In this instance we
consider that the public interest favours the publication of this
information in context and according to the pre-determined schedule,
rather than in response to your request. With publication intended in a
relatively short period of time we do not see a compelling case to publish
it outside of the planned process.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely,

 

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

show quoted sections