We don't know whether the most recent response to this request contains information or not – if you are M Vamsi please sign in and let everyone know.

School software support

We're waiting for M Vamsi to read a recent response and update the status.

Dear Walsall Metropolitan Borough Council,
Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

M Vamsi

InformationRights, Walsall Metropolitan Borough Council

Dear M Vamsi,

Request for Information RFI-1876-20

Thank you for your request for information relating to School software support which was received on 04 September 2020.

In accordance with the provisions of the Freedom of Information Act 2000 the council will respond to your request within 20 working days, saying whether we have the information that you want, and if there will be any charges.

If, for any reason, we cannot provide you with the information, we will tell you why.

If we need to clarify your request, we will contact you again.

Update – Your Information Rights Requests and Coronavirus:

Walsall Council is working extremely hard to ensure the safety and wellbeing of all residents of the borough during this difficult period. As part of this working practices and priorities within the council may need to change in line with advice from the Government and our own Public Health Service.

This may mean that our usual processes for responding to requests for information will need to change, and unfortunately you may experience delays in receiving the information you have requested.

We apologise in advance if we cannot respond within the statutory timeframe of your request - however should your request be effected we will let you know and will endeavour to keep you updated on our progress.

We ask that show understanding and patience as we work through this difficult time and we assure that we will do our upmost to ensure you receive a response to your request as soon as possible

In the meantime, if you need to contact me about your request, please do so quoting the above reference number.

Yours sincerely,

Naiyar Sultana

Assurance Team, Resources and Transformation

Walsall Metropolitan Borough Council,

Civic Centre,

Darwall Street,

Walsall, WS1 1DG

Email: [Walsall Council request email]

Service area: walsall.gov.uk/ Information Governance and Assurance

Website: www.walsall.gov.uk

http://int.walsall.gov.uk/portals/0/Comm...

Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE RESPECT CONFIDENTIALITY AND DO NOT SHARE OR FORWARD IT TO ANYONE ELSE WITHOUT THE EXPRESS CONSENT OF THE AUTHOR. The information in this message should be regarded as confidential and is intended for the addressee only unless explicitly stated. If you have received this message in error it must be deleted and the sender notified. The views expressed in this message are personal and not necessarily those of Walsall MBC unless explicitly stated. E-mails sent or received from Walsall MBC may be intercepted and read by the Council. Interception will only occur to ensure compliance with Council policies or procedures or regulatory obligations, to prevent or detect crime. You should also be aware that any email may be the subject of a request under Data Protection, Freedom of Information or Environmental Information legislation and therefore could be disclosed to third parties.

E-mail Security: Communication by internet email is not secure as messages can be intercepted and read by someone else. Therefore we strongly advise you not to email any information, which if disclosed to unrelated third parties would be likely to cause harm or distress. If you have an enquiry of this nature please provide a postal address to allow us to communicate with you in a more secure way. If you want us to respond by email you must realise that there can be no guarantee of privacy.

show quoted sections

Walsall Metropolitan Borough Council

1 Attachment

Dear Vamsi,

 

Freedom of Information Request

 

Please accept my sincerest apologies for the delay you have
experienced in receiving a response to your Freedom of Information
Request. As you know, the council is required to respond to all requests
for information under the Freedom of Information Act within 20 working
days, unless a ‘qualified exception’ applies.

 

I am however happy to provide the information you requested below. I hope
this information is still of use to you. Please note that the information
given in this response is as at the date of your request.

If you do have any queries or additional questions regarding the
information that has been provided please do not hesitate to contact me
direct on the details at the bottom of this email.

 

Further to your request for information about School software support, I
can tell you the following:

 

1)Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which? Data team trade services to schools in our area, however
other teams within the council trade with schools in and out of borough. 

 

2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:
Capita SIMS

 

a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)? Paid contract

 

b) When did the current arrangement begin and when it will finish
(including any extensions)? Contracts run from annually from 1^st April

 

c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)? Directly

 

3. How many schools do you provide MIS support services to, and: 80

 

a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)? Yes
we support all of these education types

 

b) How does this break down by MIS provider? SIMS only

 

c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)? Lost 12 schools in last 3 years

 

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):

a) 1st line support - yes

b) 2nd line support - yes

c) 3rd line support - yes

d) Implementations - yes

e) Data audits / cleansing - yes

f) Regulatory / census submissions - support

g) Server management - yes

h) Main data hosting - no

i) Data backup - no

j) User training - yes

k) Provide templates / configuration - yes

l) Analysis of data / insight services - no

m) Resale of the software to schools (on a commission basis) - no

n) Hosting or arranging local user group meetings / events - no

 

5. What was your total traded services income from schools (for all
services) in 2018/19 and 2019/20?

 

Directorate Service Area 18/19 19/20
Waste      
Clean & Green       179,271 185,780
Grounds/Trees      
Clean & Green       236,837 223,326
Children's Access &      
Services Attendance       428,736 386,145
Children's                  
Services IAG 20,475 16,050
Children's Education      
Services Psychology       127,385 182,850
Children's School      
Services Governance       186,781 201,431
Children's Information      
Services Services       477,333 459,450
Economy & Music Hub      
Environment       305,212 316,023
Economy & Swimming      
Environment       135,000 144,458
Resources & Money Home           
Transformation Job        70,153 73,445
Resources &   
Transformation Cleaning    1,957,952 1,733,678
Resources &      
Transformation Caretaking    1,156,807 937,782
Resources &   
Transformation Catering    2,645,989 2,408,973
Resources &      
Transformation HR       750,649 711,345
Resources &      
Transformation Legal       103,929 100,876
Resources &      
Transformation Finance       249,652 280,844
Resources &      
Transformation ICT       371,197 312,908
Resources & Payroll &      
Transformation Pensions       294,834 338,056

 

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20?

Service
Directorate Area 18/19 19/20
Economy & Music            
Environment Hub 275,109 272,780
Resources &            
Transformation ICT 300,758 293,037

 

7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)?

 

This information is reasonably accessible to the applicant by other means
(s.21)’ and is available via this link:

[1]https://cmisinside.walsall.gov.uk/CMIS/D...

 

Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection.  In
most cases the copyright will be owned by Walsall Council. The copyright
in respect of other information may be owned by another person or
organisation, as indicated.

 

You are free to use any information supplied to you in response to this
request for your own non-commercial research or private study purposes.
The information may also be used for any other purpose allowed by a
limitation or exception in copyright law, such as news
reporting.  However, any other type of re-use, for example by publishing
the information in analogue or digital form, including on the internet,
will require the permission of the copyright owner.

  

I hope that the information provided is useful to you. However, if you are
dissatisfied, you should set out in writing your grounds for complaint and
send to: Lead Assurance Officer, Business Change, Civic Centre, Darwall
Street, Walsall, WS1 1TP.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner’s Office (ICO) for a decision.
Please remember that, generally, the ICO cannot make a decision unless you
have first exhausted the complaints procedure provided by the council. The
Information Commissioner can be contacted at: The Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

Again I would like to offer my apologies for any inconvenience the delay
to your request may have caused you

 

Yours sincerely,

Laurie Andrews

 

Assurance Team, Resources and Transformation

Walsall Metropolitan Borough Council,

Civic Centre,

Darwall Street,

Walsall, WS1 1DG

Email: [Walsall Council request email]

Service area: [2]walsall.gov.uk/ Information Governance and Assurance

Website:  [3]www.walsall.gov.uk

 

Disclaimer: IF THIS EMAIL IS MARKED PRIVATE OR CONFIDENTIAL - PLEASE
RESPECT CONFIDENTIALITY AND DO NOT SHARE OR FORWARD IT TO ANYONE ELSE
WITHOUT THE EXPRESS CONSENT OF THE AUTHOR. The information in this message
should be regarded as confidential and is intended for the addressee only
unless explicitly stated.  If you have received this message in error it
must be deleted and the sender notified.  The views expressed in this
message are personal and not necessarily those of Walsall MBC unless
explicitly stated.  E-mails sent or received from Walsall MBC may be
intercepted and read by the Council.  Interception will only occur to
ensure compliance with Council policies or procedures or regulatory
obligations, to prevent or detect crime. You should also be aware that any
email may be the subject of a request under Data Protection, Freedom of
Information or Environmental Information legislation and therefore could
be disclosed to third parties.

E-mail Security: Communication by internet email is not secure as messages
can be intercepted and read by someone else. Therefore we strongly advise
you not to email any information, which if disclosed to unrelated third
parties would be likely to cause harm or distress. If you have an enquiry
of this nature please provide a postal address to allow us to communicate
with you in a more secure way. If you want us to respond by email you must
realise that there can be no guarantee of privacy.

 

 

 

 

 

References

Visible links
1. https://eur01.safelinks.protection.outlo...
2. https://eur01.safelinks.protection.outlo...
3. https://eur01.safelinks.protection.outlo...

We don't know whether the most recent response to this request contains information or not – if you are M Vamsi please sign in and let everyone know.