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School software support

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Dear Haringey Borough Council,
1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

S Deopa

Haringey Borough Council

Dear S  Deopa

 

Freedom of Information / Environmental Information Regulations Request:
LBH/10240820

 

I acknowledge your request for information received on 04 September 2020.

 

This information request will be dealt with in accordance with the Freedom
of Information Act 2000 / Environmental Information Regulations and we
will send the response by

 

Your request for information may be delayed due to urgent operational
responses to dealing with Covid-19 priorities. We apologise for any
inconvenience this may cause, we do remain committed to responding to your
request and will respond as soon as we are able.

 

Should our response to your request breach the statutory time-frame and
you remain unhappy with our response you have the right to complain to the
Information Commissioners Office and you can contact them at
[email address]. Information about their services is on their website:
www.ico.org.uk

 

Yours sincerely,

 

 

 

Corporate Feedback Team

 

From: S Deopa
Sent: Thursday, September 3, 2020 7:16 PM
To: FOI
Subject: Freedom of Information request - School software support

 

Dear Haringey Borough Council,
1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which?

2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)?
b) When did the current arrangement begin and when it will finish
(including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)?

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all
servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation?

Yours faithfully,

S  Deopa

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show quoted sections

Haringey Borough Council

Dear S  Deopa

 

Freedom of Information / Environmental Information Regulations Request:
LBH/10240820

 

I acknowledge your request for information received on 04 September 2020.

 

This information request will be dealt with in accordance with the Freedom
of Information Act 2000 / Environmental Information Regulations and we
will send the response by 02 October 2020

 

Your request for information may be delayed due to urgent operational
responses to dealing with Covid-19 priorities. We apologise for any
inconvenience this may cause, we do remain committed to responding to your
request and will respond as soon as we are able.

 

Should our response to your request breach the statutory time-frame and
you remain unhappy with our response you have the right to complain to the
Information Commissioners Office and you can contact them at
[email address]. Information about their services is on their website:
www.ico.org.uk

 

Yours sincerely,

 

 

 

Corporate Feedback Team

 

From: S Deopa
Sent: Thursday, September 3, 2020 7:16 PM
To: FOI
Subject: Freedom of Information request - School software support

 

Dear Haringey Borough Council,
1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which?

2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)?
b) When did the current arrangement begin and when it will finish
(including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)?

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all
servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation?

Yours faithfully,

S  Deopa

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #689215 email]

Is [Haringey Borough Council request email] the wrong address for Freedom of Information
requests to Haringey Borough Council? If so, please contact us using this
form:
[1]https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[2]https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[3]https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will
be delayed.

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

show quoted sections

Wilkie Sue, Haringey Borough Council

12 Attachments

 

Dear S Deopa,

Re: Freedom of Information Act Request ref: LBH/10240820

 

Thank you for your request for information received on 04 September 2020,
in which you asked for the following (the answers are shown below each
question:

 

1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which?

 

    a) Yes council provides support services to its schools and academies
at a fee under traded services offer. 

    b) Haringey Council has outsourced its school improvement services
under a contract to an independent provider called Haringey Education
Partnership (HEP) for the period 3 years. 

 

2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:

a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)?

            N/A

 

b) When did the current arrangement begin and when it will finish
(including any extensions)?

 

            N/A     

c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)?

           N/A

 

3. How many schools do you provide MIS support services to, and:

 

            N/A

 

a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?

           

            N/A

 

b) How does this break down by MIS provider?

           

            N/A

 

c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)?

 

            N/A

 

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):

a) 1st line support

            N/A

b) 2nd line support

            N/A

c) 3rd line support

            N/A

d) Implementations

            We help implement system in schools.

e) Data audits / cleansing

            N/A

f) Regulatory / census submissions

            N/A

g) Server management

            N/A

h) Main data hosting

            N/A

i) Data backup

            N/A

j) User training

            We support schools with training where possible.

k) Provide templates / configuration

            N/A

l) Analysis of data / insight services

            N/A

m) Resale of the software to schools (on a commission basis)

            N/A

n) Hosting or arranging local user group meetings / events

            N/A

5. What was your total traded services income from schools (for all
services) in 2018/19 and 2019/20?

            1. 2018-2019 - £2,435,664.07

            2. 2019-2020 - £1,676,860.50

 

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20?

            N/A

 

7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)?

            N/A

 

8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation?

We provide a data collection portal to schools for a secure transfer of
data and provide a dashboard for schools leaders to view their school
data. This replaced our traditional excel templates used in past by the
council. The funding was agreed by the school forum which is available on
public domain where all  schools forum papers are published 

 

If you are unhappy with how we have responded to your request you can ask
us to conduct an Internal Review. If so, please contact the [1]Corporate
Feedback Team.  (Please note you should do so within two months of this
response.)

 

 

Yours sincerely,

 

Eveleen Riordan

Assistant Director, Schools and Learning

 

Haringey Council

River Park House, 225 High Road, London N22 8HQ

 

T. 020 8489 3607

E. [2][email address]

 

[3]www.haringey.gov.uk

[4]twitter: @haringeycouncil / [5]@haringeycareers

[6]facebook.com/haringeycouncil

 

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We don't know whether the most recent response to this request contains information or not – if you are S Deopa please sign in and let everyone know.