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School software support

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Dear Derbyshire County Council,

Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all services) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

Mr Yash

Access 2 Info (Commissioning Communities and Policy), Derbyshire County Council

Dear Mr Yash,

 

I write to acknowledge receipt of your request for information received on
03 September 2020.

 

Your request will be dealt with in accordance with the provisions of the
Freedom of Information Act 2000. Authorities are required to respond
promptly to requests and in any event within 20 working days following the
date of receipt. In your case we calculate this to be by 01 October 2020.
However, we shall endeavour to deal with your request promptly, and if
possible before this date.

           

 

Yours sincerely,

 

Business Services Assistant

Access 2 Information Team

Derbyshire County Council

County Hall

Matlock

DE4 3AG

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CS DP and FOI (Childrens Services), Derbyshire County Council

1 Attachment

Dear Mr Yash,

 

Thank you for your information request dated 3 September 2020. I can
confirm that we do hold the requested information. The request has been
considered under the Freedom of Information Act 2000.  The response to
your request is as attached:

 

I hope this now deals with your request for information. However should
you wish the outcome to be reviewed, please follow the procedure as set
out below;

 

Stage 1:

In the first instance, please send in your comments, and wherever
possible, a copy of your request and the covering letter enclosing the
information or refusing your request to:

 

Access to Information Solicitor

Legal Services

Derbyshire County Council

County Hall

Matlock

DE4 3AG

Email: [1][Derbyshire County Council request email]

 

Please ensure that correspondence is marked as “Request for a review of my
Freedom of Information Act / Environmental Information Regulations
request”, and bears any case references you have been given.   

 

Stage 2:

After completing the above procedure, if you wish to challenge the
decision further, then you have a right to contact the Information
Commissioner’s Office as follows: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel. 0303 123 1113/ Fax: 01625 524510

 

ICO Weblink: [2]http://www.ico.org.uk/complaints.aspx

 

Kind regards

 

Tony Smith

 

 

Tony Smith

Management Information Assistant – Information Governance Team |
Information & ICT | Children’s Services | Derbyshire County Council | Room
361 North Block, County Hall, Matlock, Derbyshire DE4 3AG

Visit us at [3]www.derbyshire.gov.uk | Follow us on [4]Twitter | Find us
on [5]Facebook | [6]Local Offer

[7][email address]

Tel: +44 (0) 1629 531226 x(499) 31226

From: Mr Yash [[8]mailto:[FOI #689175 email]]
Sent: 03 September 2020 17:21
To: Access 2 Info (Commissioning Communities and Policy)
<[9][email address]>
Subject: Freedom of Information request - School software support

 

Dear Derbyshire County Council,

 

Can you please provide for me the answers to the following questions:

 

1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which?

 

2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:

a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)?

b) When did the current arrangement begin and when it will finish
(including any extensions)?

c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)?

 

3. How many schools do you provide MIS support services to, and:

a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?

b) How does this break down by MIS provider?

c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)?

 

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):

a) 1st line support

b) 2nd line support

c) 3rd line support

d) Implementations

e) Data audits / cleansing

f) Regulatory / census submissions

g) Server management

h) Main data hosting

i) Data backup

j) User training

k) Provide templates / configuration

l) Analysis of data / insight services

m) Resale of the software to schools (on a commission basis)

n) Hosting or arranging local user group meetings / events

 

5. What was your total traded services income from schools (for all
services) in 2018/19 and 2019/20?

 

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20?

 

7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)?

 

8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation?

 

Yours faithfully,

 

Mr Yash

 

Action Grants – apply now for cash for community activities. Find out more
on our [10]website.

Think before you print! Save energy and paper. Do you really need to print
this email?

Derbyshire County Council works to improve the lives of local people by
delivering high quality services. You can find out more about us by
visiting [11]www.derbyshire.gov.uk.
If you want to work for us go to our job pages on
[12]www.derbyshire.gov.uk/jobs. You can register for e-mail alerts,
download job packs and apply on-line.

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References

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5. http://www.facebook.com/derbyshirecc
6. http://localoffer.derbyshire.gov.uk/
7. mailto:[email address]
mailto:[email address]
8. mailto:[FOI #689175 email]
9. mailto:[email address]
10. http://www.derbyshire.gov.uk/action
11. http://www.derbyshire.gov.uk/
12. http://www.derbyshire.gov.uk/jobs
13. http://www.derbyshire.gov.uk/privacynoti...

We don't know whether the most recent response to this request contains information or not – if you are Mr Yash please sign in and let everyone know.