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School software support

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Dear North Somerset Council,

Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

V Prasad

North Somerset Council

Information request
Our reference: 3019900

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NOTE: Please do not edit the subject line when replying to this email.
Dear V Prasad
 
Freedom of Information Act 2000
 
Thank you for your request regarding 'School software support', made under
the Freedom of Information Act 2000.
 
Your request has been allocated reference 3019900 and we will respond by
the 20th working day, which is on 1 October 2020.  Please quote this
reference in any correspondence with us relating to this matter.
 
Please note: in light of the current situation, while every effort will be
made to provide you with a response within the legal timeframes, we will
not ask officers to prioritise this request over essential Covid-19
response duties.  We appreciate your understanding in this matter.
 
If you wish to know how we will use your personal data, please read our
privacy notices available at
https://www.n-somerset.gov.uk/privacy-co...
 
Many thanks
 
Lynsey Wilson
Information Governance Manager
North Somerset Council
Tel: 01275 885117
Email: [email address]
Web: [1]www.n-somerset.gov.uk

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North Somerset Council

1 Attachment

Information request
Our reference: 3019900

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Dear V Prasad
 
Thank you for your request for information received on 4 September 2020.
 
Please find attached our response to your request, and my apologies for
the fact that this response is overdue.
 
Many thanks
 
Christine Coomber
Directorate Governance Co-ordinator
North Somerset Council
Tel: 01934 888 829
Email: [email address]
Web: [1]www.n-somerset.gov.uk
 

NOTE: Please do not edit the subject line when replying to this email.

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