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School software support

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Dear Warrington Borough Council,

Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all servies) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

V Prasad

FOI, Warrington Borough Council

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FOI ACE, Warrington Borough Council

Dear V Prasad,

Freedom of Information Act Request – FOI/CORP/3187

 

Thank you for your request received on 03/09/2020 regarding School
software support.

 

Your request has been logged and we are hoping to provide a response you
within the statutory 20 working days.

 

Due to the unprecedented challenges we are all facing during the
Coronavirus (COVID-19) pandemic, the Council may not be able to provide a
response to your request within the statutory 20 working days. This is due
to the likelihood of resources being prioritised on the delivery of
services to our most vulnerable residents.

 

To find out further information about this please see our website:
[1]https://www.warrington.gov.uk/dealing-fo...

 

Please accept our sincere apologises for this and any inconvenience this
may cause you.

 

Thank you in anticipation of your co-operation and patience.

 

Please use this reference number above in any further correspondence
relating to your request.

Many thanks

 

The FOI Administrator

 

 

 

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FOI ACE, Warrington Borough Council

1 Attachment

Dear Mr Prasad,

 

Freedom of Information Act Request – FOI/CORP/3187

 

Further to your Freedom of Information request we received on 03/09/2020,
please see the attached response.

 

 

Many thanks

 

 

The FOI Administrator

 

 

 

 

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