School software support
Dear Bradford City Council,
Can you please provide for me the answers to the following questions:
1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?
2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?
3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?
4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events
5. What was your total traded services income from schools (for all services) in 2018/19 and 2019/20?
6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?
7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?
8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?
Yours faithfully,
Mr Yash
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Dear Mr Yash
I refer to your request dated 3 September 2020 under the Freedom of
Information Act 2000 / Environmental Information Regulations 2004, and I
can confirm that the Council holds the information falling within the
terms of your request.
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Regards
Jack Higgins
Information Governance Officer
Finance, IT & Procurement Service
Telephone Number: 01274 434506
Email: [Bradford City Council request email]
City of Bradford Metropolitan District Council
Department of Corporate Resources
City Hall, Centenary Square, Bradford, BD1 1HY
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Good afternoon
Please see letter attached in response to your request below.
Thanks
Regards
Nita Patel
Senior ISP Finance & Procurement
IT Services
Department of Corporate Services
City of Bradford Metropolitan District Council
6th Floor, Britannia House, Hall Ings, Bradford, BD1 1HX
Tel; 01274 432752 Mobile; 07582109866
Alternative Email: [1][email address]
IT Services “Delivering Digital Transformation”
Suppliers - our latest tender opportunities are on [2]YORtender
[3]ethics-2020-combo
This email, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly. If this email has been misdirected, please
notify the author immediately. If you are not the intended recipient you
must not disclose, distribute, copy, print or rely on any of the
information contained in it or attached, and all copies must be deleted
immediately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this email may nevertheless contain
viruses which our anti-virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Bradford Council will not accept any liability for damage
caused by computer viruses emanating from any attachment or other document
supplied with this email. Emails may be subject to recording and / or
monitoring in accordance with relevant legislation.
Please consider the environment before printing this email.
-------------------------------------------------------------------------
From: Mr Yash <[4][FOI #689120 email]>
To: Freedom of Information <[5][email address]>
Date: 03/09/2020 16:24:03
Subject: Freedom of Information request - School software support
Dear Bradford City Council,
Can you please provide for me the answers to the following questions:
1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which?
2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)?
b) When did the current arrangement begin and when it will finish
(including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)?
3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)?
4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events
5. What was your total traded services income from schools (for all
services) in 2018/19 and 2019/20?
6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20?
7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)?
8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation?
Yours faithfully,
Mr Yash
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