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School software support

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Dear Dorset Council,

Can you please provide for me the answers to the following questions:

1. Do you provide traded services to schools in your area, or do you contract this out to another party that is outside the local authority? If so, to which?

2. Which school MIS (management information systems) providers do you hold support contracts or accreditations with, and for each MIS provider:
a) What is the nature of the current arrangement (a paid contract, an unpaid accreditation)?
b) When did the current arrangement begin and when it will finish (including any extensions)?
c) If a paid contract, under what basis did you procure it (e.g. directly, through a framework, via OJEU procurement, other)?

3. How many schools do you provide MIS support services to, and:
a) How does this break down by Primary Academies, Primary Maintained, Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?
b) How does this break down by MIS provider?
c) How has this total changed between 2018/19, 2019/20 and this year (say as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar convenient dates)?

4. As part of your support to schools for each of these MIS providers, which of the following activities do you carry out (I am interested in whether the activities differ between MIS providers):
a) 1st line support
b) 2nd line support
c) 3rd line support
d) Implementations
e) Data audits / cleansing
f) Regulatory / census submissions
g) Server management
h) Main data hosting
i) Data backup
j) User training
k) Provide templates / configuration
l) Analysis of data / insight services
m) Resale of the software to schools (on a commission basis)
n) Hosting or arranging local user group meetings / events

5. What was your total traded services income from schools (for all services) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with MIS support for 2018/19 and 2019/20?

7. What is the current amount of de-delegated funding that you levy on LA-maintained schools (either in total, on a per school level, or a per learner level - whichever is easiest)?

8. What software or digital tools (learning, safeguarding or admin) do you provide to schools under the de-delegated funding allocation?

Yours faithfully,

Mr Yash

Freedom of Information, Dorset Council

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Dear Sir/Madam,

 

We regret to inform you that we have not been able to answer your
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Yours faithfully,

 

Information Compliance Team

Assurance

Dorset Council

References

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Freedom of Information, Dorset Council

4 Attachments

Dear Mr Yash,

 

Information Request – reference no. DC2292

 

Thank you for your information request dated 3^rd September, which has
been dealt with under the Freedom of Information Act 2000 (FOIA). Many
apologies for the long delay in responding.

 

Our response to your request is as follows:

 

1. Do you provide traded services to schools in your area, or do you
contract this out to another party that is outside the local authority? If
so, to which?

Yes, a traded service is provided to schools in Dorset and some in our
neighbouring authority BCP Council’s area to support management
information system and finance software.

 

2. Which school MIS (management information systems) providers do you hold
support contracts or accreditations with, and for each MIS provider:

a) What is the nature of the current arrangement (a paid contract, an
unpaid accreditation)?

There is a LA contract with Capita to provide MIS and finance system
licences and support to maintained schools in Dorset.

b) When did the current arrangement begin and when it will finish
(including any extensions)?

The contract started in 2012 and runs for a maximum of 15 years.

c) If a paid contract, under what basis did you procure it (e.g. directly,
through a framework, via OJEU procurement, other)?

OJEU procurement

 

3. How many schools do you provide MIS support services to, and:

133

a) How does this break down by Primary Academies, Primary Maintained,
Secondary Academies, Secondary Maintained, Other (incl. PRUs, SENs)?

Primary Academies - 47; Primary Maintained - 51; Secondary Academies - 7;
Secondary Maintained - 8; Middle Academies - 7; Middle Maintained - 2; PRU
Academies - 2; PRU Maintained - 3; Special Academies - 2; Special
Maintained - 3; All Through - 1.

b) How does this break down by MIS provider?

One MIS provider for all – Capita SIMs.

c) How has this total changed between 2018/19, 2019/20 and this year (say
as at June 1st 2018 vs. June 1st 2019 vs. June 1st 2020, or any similar
convenient dates)?

2019 total - 129; 2018 total - 149

 

4. As part of your support to schools for each of these MIS providers,
which of the following activities do you carry out (I am interested in
whether the activities differ between MIS providers):

a) 1st line support

b) 2nd line support

c) 3rd line support

d) Implementations

e) Data audits / cleansing

f) Regulatory / census submissions

g) Server management

h) Main data hosting

i) Data backup

j) User training

k) Provide templates / configuration

l) Analysis of data / insight services

m) Resale of the software to schools (on a commission basis)

n) Hosting or arranging local user group meetings / events

Information in respect of services provided can be found on our [1]Dorset
Nexus website.

 

5. What was your total traded services income from schools (for all
services) in 2018/19 and 2019/20?

6. What was your total traded service income for providing schools with
MIS support for 2018/19 and 2019/20?

Unfortunately we cannot answer these two questions as doing so would
exceed the 18-hour fees limit under Section 12 of the FOIA. Whilst our
finance reporting system can very quickly give us reports on income, the
system cannot automatically report on what types of customer (in this
case, traded income from schools only) or what service the income was for
(in this case, providing schools with MIS support). This means that the
only way to collate the information would be to check each individual
record of income received in 2018/19 and 2019/20 to ascertain if the
customer was a school and the service provided was MIS support. This would
therefore well exceed 18 hours in staff time spent on this request. For
more information, you can find our FOIA fees policy [2]here.

 

7. What is the current amount of de-delegated funding that you levy on
LA-maintained schools (either in total, on a per school level, or a per
learner level - whichever is easiest)?

£12.84 primary; £1.52 secondary per pupil as at October 2019

School Census Total - £161,000 for the 2020-21 financial year

 

8. What software or digital tools (learning, safeguarding or admin) do you
provide to schools under the de-delegated funding allocation?

No digital tools are provided to schools. There is a free school meals
eligibility checker that is on our website for parents to use.

 

You may wish to know that you can submit requests to Dorset Council via
our e-form at
[3]https://www.dorsetcouncil.gov.uk/your-co....

 

If you are unhappy with the way your request has been handled, you may ask
for an internal review. Please email [4][Dorset Council request email] or write
to Information Compliance Team, County Hall, Colliton Park, Dorchester,
Dorset, DT1 1XJ if you wish to request a review. If you are not content
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directly to the Information Commissioner for a decision. The Information
Commissioner can be contacted at: Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

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are free to use the information for your own non-commercial research or
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Yours sincerely,

 

Information Compliance Team
Assurance [6][IMG]
Dorset Council
[7]dorsetcouncil.gov.uk

 

[8][IMG] [9][IMG] [10][IMG]

 

 

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We don't know whether the most recent response to this request contains information or not – if you are Mr Yash please sign in and let everyone know.