SAP Use

The request was partially successful.

Dear Waltham Forest Borough Council,

Do you use SAP as your ERP system?

Do you have any plans to move away from SAP?

Do you have any plans to upgrade SAP?

Do you plan to move to S4 Hana?

Which of the following do you currently use?

• Human Resource Management (SAP HRM), also known as Human Resource (HR)
• Production Planning (SAP PP)
• Material Management (SAP MM)
• Financial Supply Chain Management (SAP FSCM)
• Sales and Distribution (SAP SD)
• Project System (SAP PS)
• Financial Accounting and Controlling (SAP FICO)
• Plant Maintenance (SAP PM)
• Quality Management (SAP QM)
• SAP NetWeaver
• Exchange Infrastructure (SAP XI)
• SAP Solution Manager
• SAP Customer Relationship Management (SAP CRM)
• SAP Supply Chain Management (SAP SCM)
• SAP Supplier Relationship Management (SAP SRM)
• SAP Product Life cycle
• SAP HANA (High Performance Analytic Appliance)
• Government, Risk and Compliance (SAP GRC)
• SAP Strategic Enterprise Management (SAP SEM)
• SAP Compliance Management for SOA
• SAP Business Warehouse (SAP BW)
• SAP Advanced Planning and Optimization (SAP APO)
• Salesforce Automation (SFA)
• Internet Transaction Server (ITS)

Can you provide details of the version and enhancement pack levels for the following?
• SAP ERP
• SAP SRM
• SAP NetWeaver
• SAP XI
• SAP BW

Do you have a support contract with an external provider for SAP support?

If you have a support contract for SAP support with a third party who are they?

If you have a support contract with an external provider for SAP support what is the contract renewal date?

Do you work in partnership with other Local Authorities to provide SAP services or to receive SAP support services? If so which other local authorities do you work with?

Do you have other entities for who you provide use of your SAP systems? Including Fire or Police authorities and any other associated bodies. If so can you please list them?

Where is your SAP infrastructure located?
• On your own premises?
• In a Local Authority owned data centre?
• In a data centre owned by a third party?
• In a council owned cloud environment?
• In a private cloud environment?
• In a hosted cloud environment?

Is your SAP infrastructure supported and maintained by a third party? If so who?
When is the contract for third party support for your SAP infrastructure due for renewal?

Yours faithfully,

Dawn Evans

Do not reply, Waltham Forest Borough Council

Re: FOI case FOIX313837

Subject:

SAP use

Description:

Do you use SAP as your ERP system?

 

Do you have any plans to move away from SAP?

 

Do you have any plans to upgrade SAP?

 

Do you plan to move to S4 Hana?

 

Which of the following do you currently use?

 

•             Human Resource Management (SAP HRM), also known as Human
Resource (HR)

•             Production Planning (SAP PP)

•             Material Management (SAP MM)

•             Financial Supply Chain Management (SAP FSCM)

•             Sales and Distribution (SAP SD)

•             Project System (SAP PS)

•             Financial Accounting and Controlling (SAP FICO)

•             Plant Maintenance (SAP PM)

•             Quality Management (SAP QM)

•             SAP NetWeaver

•             Exchange Infrastructure (SAP XI)

•             SAP Solution Manager

•             SAP Customer Relationship Management (SAP CRM)

•             SAP Supply Chain Management (SAP SCM)

•             SAP Supplier Relationship Management (SAP SRM)

•             SAP Product Life cycle

•             SAP HANA (High Performance Analytic Appliance)

•             Government, Risk and Compliance (SAP GRC)

•             SAP Strategic Enterprise Management (SAP SEM)

•             SAP Compliance Management for SOA

•             SAP Business Warehouse (SAP BW)

•             SAP Advanced Planning and Optimization (SAP APO)

•             Salesforce Automation (SFA)

•             Internet Transaction Server (ITS)

 

Can you provide details of the version and enhancement pack levels for the
following?

•             SAP ERP

•             SAP SRM

•             SAP NetWeaver

•             SAP XI

•             SAP BW

 

Do you have a support contract with an external provider for SAP support?

 

If you have a support contract for SAP support with a third party who are
they?

 

If you have a support contract with an external provider for SAP support
what is the contract renewal date?

 

Do you work in partnership with other Local Authorities to provide SAP
services or to receive SAP support services? If so which other local
authorities do you work with?

 

Do you have other entities for who you provide use of your SAP systems?
Including Fire or Police authorities and any other associated bodies. If
so can you please list them?

 

Where is your SAP infrastructure located?

•             On your own premises?

•             In a Local Authority owned data centre?

•             In a data centre owned by a third party?

•             In a council owned cloud environment?

•             In a private cloud environment?

•             In a hosted cloud environment?

 

Is your SAP infrastructure supported and maintained by a third party? If
so who?

When is the contract for third party support for your SAP infrastructure
due for renewal?

Dear Sir/Madam,

Thank you for your recent request for information. Your request was
received on 17 Jul 2017 and we are dealing with it under the terms of the
Freedom of Information Act (2000), and in line with the Council's policy
and protocols.

In some circumstances a fee may be payable and if that is the case, we
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

If you have any queries about this message, please contact us via email
at: [1][email address] or by post at:

The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JF

Please remember to quote the reference number FOIX313837 in any future
communications.

Kind regards,
The Information Officer

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

Visible links
1. mailto:[email address]?subject=FOI%20Query

Do not reply, Waltham Forest Borough Council

1 Attachment

  • Attachment

    Freedom of Information request SAP Use.html

    3K Download

Dear Sir/Madam,

I am writing to confirm that the Council has now completed its search for
the information which you requested on 17/07/2017 about SAP software.

The information supplied has been provided by the department responsible
for the service delivery.

 

Do you use SAP as your ERP system?

Response: Yes

 

Do you have any plans to move away from SAP?

Response: Not at present

 

Do you have any plans to upgrade SAP?

Response: Not at present

 

Do you plan to move to S4 Hana?

Response: No

 

Which of the following do you currently use?

Response:

•             Human Resource Management (SAP HRM), also known as Human
Resource (HR) - Yes

 

•             Production Planning (SAP PP) - No

 

•             Material Management (SAP MM) - Yes

 

•             Financial Supply Chain Management (SAP FSCM) - No

 

•             Sales and Distribution (SAP SD) - No

 

•             Project System (SAP PS) - No

 

•             Financial Accounting and Controlling (SAP FICO) - Yes

 

•             Plant Maintenance (SAP PM) - No

 

•             Quality Management (SAP QM) - No

 

•             SAP NetWeaver - Yes

 

•             Exchange Infrastructure (SAP XI) - No

 

•             SAP Solution Manager - Yes

 

•             SAP Customer Relationship Management (SAP CRM) - No

 

•             SAP Supply Chain Management (SAP SCM) - No

 

•             SAP Supplier Relationship Management (SAP SRM) - Yes

 

•             SAP Product Life cycle - No

 

•             SAP HANA (High Performance Analytic Appliance) - No

 

•             Government, Risk and Compliance (SAP GRC) - No

 

•             SAP Strategic Enterprise Management (SAP SEM) - No

 

•             SAP Compliance Management for SOA - No

 

•             SAP Business Warehouse (SAP BW) - Yes

 

•             SAP Advanced Planning and Optimization (SAP APO) - No

 

•             Salesforce Automation (SFA) - No

 

•             Internet Transaction Server (ITS) - No

 

 

 

Can you provide details of the version and enhancement pack levels for the
following?

 

•             SAP ERP

 

•             SAP SRM

 

•             SAP NetWeaver

 

•             SAP XI

 

•             SAP BW

 

 

 

Do you have a support contract with an external provider for SAP support?

Response: Yes

 

If you have a support contract for SAP support with a third party who are
they?

Response: HCL

 

If you have a support contract with an external provider for SAP support
what is the contract renewal date?

Response: Renewal date is 2019 with an option to extend for 4 years.

Do you work in partnership with other Local Authorities to provide SAP
services or to receive SAP support services? If so which other local
authorities do you work with?

Response: Wandsworth Council

 

Do you have other entities for who you provide use of your SAP systems?
Including Fire or Police authorities and any other associated bodies. If
so can you please list them?

Response: NELFT

 

Where is your SAP infrastructure located?

 

•             On your own premises? No

 

•             In a Local Authority owned data centre? No

 

•             In a data centre owned by a third party? Yes

 

•             In a council owned cloud environment? No

 

•             In a private cloud environment? No

 

•             In a hosted cloud environment? No

 

Is your SAP infrastructure supported and maintained by a third party? If
so who?

Response: Yes, HCL

 

When is the contract for third party support for your SAP infrastructure
due for renewal?

Response: Renewal date is 2019 with an option to extend for 4 years.

 

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder.

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our decision, you should contact
us via e-mail at: [1][email address] or by post:

The London Borough of Waltham Forest
Town Hall
Forest Road
London
E17 4JA

Please remember to quote the reference number: FOIX313837 in any future
communications.

If you are not content with the outcome your review, you may apply
directly to the Information Commissioner's Office (ICO) for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the Council.

Kind regards,
The Information Officer

CONFIDENTIALITY NOTICE: The information contained in this e-mail is
intended only for the addressee(s). It may contain privileged and
confidential information and, if you are not the intended recipient, you
must not read, copy or distribute it, nor take any action in reliance upon
it. If you have received this e-mail in error, please inform the sender as
soon as possible and delete the e-mail from your computer. E-mail may be
corrupted or altered during or after transmission. We accept no
responsibility for changes made to this e-mail after it was sent. Whilst
we take reasonable steps to identify software viruses, any attachments to
this email may contain viruses which our anti-virus software has failed to
identify. No liability is accepted for such viruses, and we therefore
recommend that you carry out your own anti-virus checks before opening any
attachments. Information contained in this e-mail may be subject to public
disclosure under the Freedom of Information Act 2000 or the Environmental
Information Regulations 2004.

References

Visible links
1. mailto:[email address]