Response to this request is long overdue. By law, under all circumstances, Birmingham City Council should have responded by now (details). You can complain by requesting an internal review.

Dear Birmingham City Council,

Do you use SAP as your ERP system?

Do you have any plans to move away from SAP?

Do you have any plans to upgrade SAP?

Do you plan to move to S4 Hana?

Which of the following do you currently use?
• Human Resource Management (SAP HRM), also known as Human Resource (HR)
• Production Planning (SAP PP)
• Material Management (SAP MM)
• Financial Supply Chain Management (SAP FSCM)
• Sales and Distribution (SAP SD)
• Project System (SAP PS)
• Financial Accounting and Controlling (SAP FICO)
• Plant Maintenance (SAP PM)
• Quality Management (SAP QM)
• SAP NetWeaver
• Exchange Infrastructure (SAP XI)
• SAP Solution Manager
• SAP Customer Relationship Management (SAP CRM)
• SAP Supply Chain Management (SAP SCM)
• SAP Supplier Relationship Management (SAP SRM)
• SAP Product Life cycle
• SAP HANA (High Performance Analytic Appliance)
• Government, Risk and Compliance (SAP GRC)
• SAP Strategic Enterprise Management (SAP SEM)
• SAP Compliance Management for SOA
• SAP Business Warehouse (SAP BW)
• SAP Advanced Planning and Optimization (SAP APO)
• Salesforce Automation (SFA)
• Internet Transaction Server (ITS)

Can you provide details of the version and enhancement pack levels for the following?
• SAP NetWeaver

Do you have a support contract with an external provider for SAP support?

If you have a support contract for SAP support with a third party who are they?

If you have a support contract with an external provider for SAP support what is the contract renewal date?

Do you work in partnership with other Local Authorities to provide SAP services or to receive SAP support services? If so which other local authorities do you work with?

Do you have other entities for who you provide use of your SAP systems? Including Fire or Police authorities and any other associated bodies. If so can you please list them?

Where is your SAP infrastructure located?
• On your own premises?
• In a Local Authority owned data centre?
• In a data centre owned by a third party?
• In a council owned cloud environment?
• In a private cloud environment?
• In a hosted cloud environment?

Is your SAP infrastructure supported and maintained by a third party? If so who?

When is the contract for third party support for your SAP infrastructure due for renewal?

Yours faithfully,

Dawn Evans

FOI Mailbox, Birmingham City Council

1 Attachment

Dear Ms Evans

I am writing further to your Freedom of Information request below
regarding information relating to SAP use.  We had a similar request a few
months ago which we responded with the attached.  We hope this answers
your request and is suffice.

Yours sincerely

Corporate Information Governance Officer
Information, Technology & Digital Services

Strategic Services
Ground Floor|Zone 2|10 Woodcock Street|Birmingham|B7 4BL
Telephone: 0121 303 2080

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