Sanction proceedure and notification

Fred Jordan made this Freedom of Information request to Department for Work and Pensions

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Dear Department for Work and Pensions,

Please could you provide me with the correct procedures to be followed when someone is sanctioned.
I am aware that claimants should be notified of a sanction doubt and that they should be given the opportunity to provide good reason/an explanation- how is this information routinely obtained from claimants? what efforts are made to find out this information from claimants?

In addition how is a claimant notified that they are sanctioned- should this notification be in writing? What information should it contain?

Yours faithfully,

Fred Jordan

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