Sanction proceedure and notification

Fred Jordan made this Freedom of Information request to Department for Work and Pensions This request has been closed to new correspondence. Contact us if you think it should be reopened.

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Fred Jordan
Delivered

Dear Department for Work and Pensions,

Please could you provide me with the correct procedures to be followed when someone is sanctioned.
I am aware that claimants should be notified of a sanction doubt and that they should be given the opportunity to provide good reason/an explanation- how is this information routinely obtained from claimants? what efforts are made to find out this information from claimants?

In addition how is a claimant notified that they are sanctioned- should this notification be in writing? What information should it contain?

Yours faithfully,

Fred Jordan

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