Dear Department for Work and Pensions,
Please could you provide me with the correct procedures to be followed when someone is sanctioned.
I am aware that claimants should be notified of a sanction doubt and that they should be given the opportunity to provide good reason/an explanation- how is this information routinely obtained from claimants? what efforts are made to find out this information from claimants?
In addition how is a claimant notified that they are sanctioned- should this notification be in writing? What information should it contain?
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