Safety Check provided by a smart meter fitter.

Mark Salter made this Freedom of Information request to Department for Business, Energy and Industrial Strategy

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Department for Business, Energy and Industrial Strategy,

Having just seen you smile a lot on the BBC, whilst stating your percieved benefit of checks conducted during the fitting of a smart meter, I thought I would ask you to share details of the actual benefits delivered.

Please now provide :-

- all documentation detailing the steps that must be undertaken for followed as part of these checks.
- any training documentation provided by or received by your department that mentions these safety checks
- the last 10 reports that detail a "safety problem" found and the rectification undertaken; 5 for electricity meters and 5 for gas meter.

Please also provide a redacted copy of the paper notes used during the Watch Dog interview.

Finally please provide the official figures that detail your "almost 5 million installations and 250,000 safety problems actually found".

Thank you

Yours faithfully,

Mark Salter

BEIScorrespondence@beis.gov.uk on behalf of FOI Requests,

BEIS ref: FOI2018/11241

Dear Mark Salter

Thank you for your request for information which was received on 3rd May.
Your request has been passed on to the appropriate official at the
Department for Business, Energy and Industrial Strategy (BEIS) to deal
with.

Your request is being considered under the terms of the Freedom of
Information Act 2000 and we will reply at the latest by 4th June.

If you have any queries about this email, please contact the Information
Rights Unit at BEIS. Please remember to quote the reference number above
in any future communications.

Kind regards,

Information Rights Unit

Information Rights Unit | Department for Business, Energy and Industrial
Strategy | 1 Victoria Street, London, SW1H 0ET | www.gov.uk/beis |
[email address] |

The Department for Business, Energy and Industrial Strategy (BEIS) is
making a difference by supporting sustained growth and higher skills
across the economy. BEIS: working together for growth

Dear [email address] on behalf of FOI Requests,

Just a chaser for this information that you should have replied to by law in a timely and prompt manner.

In your own reply you stated you would reply "... at the latest by 4th June..." which was also the incorrect date according to the Freedom of information act.

I Please provide the information request immediately.

Yours sincerely,

Mark Salter

FOI Requests, Department for Business, Energy and Industrial Strategy

9 Attachments

Dear Mr Salter,

Please find attached our response to your FOI request, FOI2018/11241. Please accept our apologies for the delay in responding.

Kind regards,

Information Rights Unit
Corporate Services
Operations Directorate
[BEIS request email]
1 Victoria Street, London, SW1H 0ET
www.gov.uk/beis | https://twitter.com/beisgovuk

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Dear Department for Business, Energy and Industrial Strategy,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Business, Energy and Industrial Strategy's handling of my FOI request 'Safety Check provided by a smart meter fitter.'.

Given that the information provided was already in the public domain, please consider in this review :

- the delay in responding
contrary and in breach of the regulations, your estimated date was incorrect and your actual date of response was outside the maximum allowed by the legislation.

- That the notes held during the interview by your representative were correctly withheld. I would wonder why the representative would be carrying around confidential or sensitive information on paper and thus not secured.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

Yours faithfully and with my thanks in advance
Mark Salter

BEIScorrespondence@beis.gov.uk on behalf of FOI Requests,

BEIS IR ref: IR2018/15558 Original FOI ref: FOI2018/11241

Dear Mr Salter

Thank you for your request for an internal review which was received on
2nd July. Your request has been passed on to the appropriate official at
the Department for Business, Energy and Industrial Strategy (BEIS) to deal
with.

In line with the Information Commissioners guidance, internal reviews
should be responded to within 20 working days unless they are complex, in
which case a response should be sent within 40 working days. Please be
aware that this does not include weekends and bank holidays. The
Department aims to respond to requests for internal reviews as quickly as
possible. We hope to be in contact with you again shortly with a decision
on your request.

If you have any queries about this email, please contact the Information
Rights Unit at BEIS. Please remember to quote the reference number above
in any future communications.

Kind regards,
Information Rights Unit

Information Rights Unit | Department for Business, Energy and Industrial
Strategy | 1 Victoria Street, London, SW1H 0ET | www.gov.uk/beis |
[email address] |

The Department for Business, Energy and Industrial Strategy (BEIS) is
making a difference by supporting sustained growth and higher skills
across the economy. BEIS: working together for growth

FOI Requests, Department for Business, Energy and Industrial Strategy

3 Attachments

Dear Mr Salter,

Please find attached our response to your internal review, IR2018/15558.

Kind regards,

Information Rights Unit
Corporate Services
Operations Directorate
[BEIS request email]
1 Victoria Street, London, SW1H 0ET
www.gov.uk/beis | https://twitter.com/beisgovuk

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