Safeguarding referrals received

Charnwood Borough Council did not have the information requested.

Michael Carroll-Owen

Dear Charnwood Borough Council,

I would like to ask the following:

England & Wales Question:

Between the dates of 1st Jan 2019 and 1st of February 2020 how many safeguarding referrals have been received from the following organisations "Department for Work & Pensions", "Centre for Health & Disability Assessments also known as Maximus", "ATOS also known as Independent Assessment Services" and "Capita"?

Scotland Question:

Between the dates of 1st Jan 2019 and 1st of February 2020 how many "Adult Support & Protection" referrals have been received from the following organisations "Department for Work & Pensions", "Centre for Health & Disability Assessments also known as Maximus", "ATOS also known as Independent Assessment Services" and "Capita"?

Yours faithfully,

Michael Carroll-Owen

foi@charnwood.gov.uk, Charnwood Borough Council

Thank you for your information request which is acknowledged. 

Your request is being considered and you should receive the information
within 20 working days. This is subject to it not being covered by an
exemption or requiring the payment of a fee.

 

I have set out below further information regarding the Freedom of
Information Act for your information.

 

If you have any questions or concerns please contact me.

 

Yours sincerely

 

Andrea Pusey

Customer Experience Support Officer

Charnwood Borough Council

e-mail [1][Charnwood Borough Council request email]

Tel 01509 634711

 

The Council will provide the information requested wherever possible,
however the Act does set out a number of exemptions that may prevent
release of the information to you. If any of the exemptions do apply to
the information that you have requested we will not be able to supply it.
You will be notified if this is the case with the reasons why we are
claiming an exemption and your rights to complain and appeal the decision.

 

If a fee is payable we will inform you of this and you must pay the fee
before the information request can be processed further – the 20 working
day timetable is suspended until receipt of the fee. The Act also sets out
the amount of work that the Council can be required to undertake. If this
limit is estimated to be exceeded by your request we can refuse to process
the request. If your request exceeds this limit, we will let you know.

 

If any of the information requested concerns a third party they may be
consulted prior to taking a decision whether to release the information to
you or not.

 

We will aim to provide the information to you in the format that you have
specified. If you require an alternative format please let me know. Where
the format has not been specified the information will be provided by
e-mail, or as a paper copy.

 

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foi@charnwood.gov.uk, Charnwood Borough Council

Dear Ms Carroll-Owen,

Further to your request for information, I can confirm Leicestershire County Council is the responsible authority in relation to Safeguarding in Charnwood, and we are therefore unable to provide the requested information. If you would like me to transfer your request to the County Council please let me know.
If you have any questions or concerns please contact me. I have outlined our Freedom of Information Complaints Procedure below should you need to make use of it.
Yours sincerely,

Megan Bilton
Data Protection and Information Security Officer
Charnwood Borough Council
[Charnwood Borough Council request email]
01509 634711

Charnwood Borough Council Freedom of Information and Environmental Information complaints procedure

Informal Complaints Procedure
If you are dissatisfied with the way in which your request has been handled please contact me, and I will try to resolve your complaint on an informal basis within 15 working days.
If you are then still dissatisfied with the response, please follow the formal complaints procedure below.
Formal Complaints Procedure
Put your formal complaint in writing, providing any supporting evidence, to the Customer Experience Manager at the address noted below, who will then investigate and respond to your complaint within 20 working days.
If the Customer Experience Manager dealt with your initial request for information your complaint will automatically be referred to the Head of Service and / or one of our Strategic Directors for independent consideration.

Write to: Customer Experience Manager
Charnwood Borough Council
Southfield Road
Loughborough
Leicestershire
LE11 2TU
Telephone: 01509 634596
E-mail: [Charnwood Borough Council request email]

If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:
The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113. Website: www.ico.org.uk
There is no charge for making an appeal.

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