Safeguarding of vulnerable adults

Peoples Information Center made this Freedom of Information request to Homes for Haringey

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The request was successful.

Peoples Information Center

Dear Homes for Haringey,

Please could you provide:

1. A copy of HfH's multi agency protocol developed in response to recommendation 1 of this report http://www.haringey.gov.uk/sites/haringe... .

2. A copy of your revised (as per section 7 of the report referred to above) safeguarding policy and procedure together with a description of the set of training methods used to implement it.

3. A copy of the safeguarding policy and procedure as it was before the above revision.

4. A copy of any available HfH guidance on the timeframe within which referrals and request for assessments relating to vulnerable adults should be responded to .

Yours faithfully,

Antony Steig
Peoples Information Center

ComplaintsHFH, Homes for Haringey

1 Attachment

Dear Antony Steig,

 

Freedom of Information Request: Reference LBH/7238518

 

I acknowledge your request for information received on 03 April 2018. This
information request will be dealt with in accordance with the Freedom of
Information Act 2000 and we will send the response by 01 May 2018.

 

If you have any questions regarding your Freedom of Information Request,
please contact the Feedback Team either by emailing us at
[1]mailto:[email address] or calling us on 0208 489 5611
(option 8).

 

Yours sincerely,

 

 

Nirmla Chumber I Feedback Officer

Homes for Haringey

Broadwater Farm Community Centre I London I N17 6HE

Tel: 0208 489 5611 (opt 8)

E:[email address]

 

[2]Save time graphic

 

 

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Peoples Information Center

Dear ComplaintsHFH,

Please note:

In the event that complying with this request would exceed the appropriate
cost limit, please limit this request to the number of question(s) which
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processed in the order presented above. So, for example, if processing the
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request to questions 1 and 2. This applies to this and any other requests you decide to treat as one for costs purposes.

Yours sincerely,

Antony Steig
Peoples Information Center

ComplaintsHFH, Homes for Haringey

Thank you for contacting the Homes for Haringey Feedback Team. We aim to
respond to all enquiries within 10 working days. We count correspondence
received after 15:30 as received on the next working day. If your enquiry
is urgent or you need to speak to someone please contact the Homes for
Haringey Contact Centre on 0208 489 5611 and select option 8.

Yours Truly

Feedback Team

HOMES FOR HARINGEY LIMITED Registered in England No. 05749092. Registered
Office: 48 STATION ROAD, WOOD GREEN, LONDON. N22 7TY

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are
addressed.  If you have received this email in error, please notify the
system administrator at Haringey Council.  Although this e-mail and any
attachments are believed to be free of any virus, or other defect which
might affect any computer or system into which they are received and
opened, it is the responsibility of the recipient to ensure that they are
virus free and no responsibility is accepted for any loss or damage from
receipt or use thereof.

South Jasper, Homes for Haringey

10 Attachments

Dear Anthony Steig

 

LBH/7238518

Freedom of Information Act Request

 

Thank you for your request dated 1^st April 2018.      

 

The information requested is below/attached.

 

1.    A copy of HfH's multi agency protocol developed in response to
recommendation 1 of this report
[1]http://www.haringey.gov.uk/sites/haringe...
.

The protocol document agreed between Homes for Haringey, Adult Social Care
and Childrens Services is attached in the form of a MS Visio document and
a simplified version on MS Powerpoint.

 

2.    A copy of your revised (as per section 7 of the report referred to
above) safeguarding policy and procedure together with a description of
the set of training methods used to implement it.

The current policy and procedure are attached

 

A summary of training delivered on Safeguarding and on Suicide and
Bereavement, as part of the implementation is attached. This training was
delivered to the following groups of staff –

Tenancy Caseworkers

Housing Liaison Officers

Members of the Housing Decisions Panel

 

3.    A copy of the safeguarding policy and procedure as it was before the
above revision.

The previous safeguarding policy is attached.

 

4.    A copy of any available HfH guidance on the timeframe within which 
referrals and request for assessments relating to vulnerable adults should
be responded to .

There is no guidance on the timeframe for responding to referrals and
requests for assessment.

 

If you have any queries please do not hesitate to contact me on 020 8489
1256 or email at [2][email address]

 

If you are unhappy with how we have dealt with your request and wish to
make a complaint, please contact the Feedback and Information Governance
Team as below. (Please note you should do this within two months of
receiving this response.)   

 

Feedback and Information Governance Team

5^th floor,

Alex House,

10 Station Road,

N22 7TR

Email: [3][email address]

Phone: 0208 489 1988

 

You may also complain to the Information Commissioner's office, which may
be able to help you.  However they would normally expect the local
authority to have undertaken a complaint investigation or Internal Review
of the request before they will accept the referral. 

 

You can contact the Commissioner at:

Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone help line:    0845 6306060, or 01625 545745

Fax:  01625 545510

Website:     [4]www.ico.gov.uk

 

 

Yours sincerely,

 

 

Jasper South

Head of Tenancy Services

[5]cid:image002.jpg@01CD9C01.FCFC35A0

Homes for Haringey

[6]www.homesforharingey.org

 

::  [7][email address]

P Please consider the environment - do you really need to print this
email?

 

HOMES FOR HARINGEY LIMITED Registered in England No. 05749092. Registered
Office: 48 STATION ROAD, WOOD GREEN, LONDON. N22 7TY

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are
addressed.  If you have received this email in error, please notify the
system administrator at Haringey Council.  Although this e-mail and any
attachments are believed to be free of any virus, or other defect which
might affect any computer or system into which they are received and
opened, it is the responsibility of the recipient to ensure that they are
virus free and no responsibility is accepted for any loss or damage from
receipt or use thereof.

References

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1. http://www.haringey.gov.uk/sites/haringe...
2. mailto:[email address]
3. mailto:[email address]
4. http://www.ico.gov.uk/
6. http://www.homesforharingey.org/
file:///tmp/blocked::http:/www.homesforharingey.org
7. mailto:[email address]