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Dear [name removed],

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Jack Baraczewski (he/him)
Information Governance Officer
Solicitors Regulation Authority

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From: [name removed] <[FOI #940809 email]>
Sent: 22 January 2023 00:33
To: SRA Information Compliance <[email address]>
Subject: Freedom of Information request - Safeguarding of disabled
individuals

Dear Solicitors Regulation Authority,

Please can you confirm what training and safeguarding is in place for
investigators regarding the treatment of disabled individuals.

For instance, how are the SRA training their Investigators to take into
account the significant delays in the NHS and the impact of this on
disabled individuals.

These delays are having a significant effect on the ability of disabled
people to receive treatment and to obtain medical documents, but there
seems to be no steps by the SRA to acknowledge and account for these
difficulties.

For instance, medical notes are dismissed out of hand with the hard-line
that only a GP letter addressed to the SRA can be used as evidence. GP
letters from my surgery currently take around 3 months to obtain (an
appointment alone is 1 month after request).

Please can you confirm what training is being given or policies have been
put in place to ensure non-discrimination because of this?

[name removed]

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