Dear Wandsworth Borough Council,
I have been directed to you by the CCG who do not hold this information.

Please advise how many safeguarding alerts were raised by Battersea Fields GP practice
relating to their patients/residents and care at York Court care home, since the home
opened Sep 2013?

As the home is due to close this year and much information requested from this FSHC
home has been ignored to date, including long standing complaints of poor care going back
to Sep 2014 raised with HO and accompanied by photos of that poor care also sent to the
CCG, SAPB, CQC and others.
If you do not have this information please advise by return
who does, so a request can be made to the appropriate body?’

Yours faithfully,

Sylvia Rushbrooke

Freedom Of Information, Wandsworth Borough Council

Request for Information - 2015/12111 - Safeguarding Alerts by GP Surgery

 

Thank you for your request for information received on 16/11/2015.

 

This will be processed in accordance with the appropriate access to
information regime.

 

Regards

 

Corporate Support and Information Team

[1][Wandsworth Borough Council request email]

 

[2]Wandsworth Voter Registration 2015

IMPORTANT:
Confidentiality: This email and its attachments are intended for the above
named only and may be confidential. If they have come to you in error you
must take no action based on them, nor must you copy or show them to
anyone. Please reply to this email and highlight the error.

Please visit the Council's website at: [3]www.wandsworth.gov.uk

References

Visible links
1. mailto:[Wandsworth Borough Council request email]
2. http://www.wandsworth.gov.uk/votercanvass
3. http://www.wandsworth.gov.uk/

Freedom Of Information, Wandsworth Borough Council

Request for Information - 2015/12111 - Safeguarding Alerts by GP Surgery

 

I refer to your request for information received on 16/11/2015.  Please
see the information below in response to your request: -

 

Please advise how many safeguarding alerts were raised by Battersea Fields
GP practice relating to their patients/residents and care at York Court
care home, since the home opened Sep 2013?

If you do not have this information please advise by return who does, so a
request can be made to the appropriate body.

1

 

I hope this information meets your needs. If you do not understand the
information provided or wish to discuss anything further, please feel free
to contact me and I, or another member of the team will be able to assist
you.

 

Please note, all material provided by Wandsworth Council in response to
your request for information is for your personal, non-commercial use.
Wandsworth Council reserves all rights in the copyright of the information
provided. Any unauthorised copying or adaptation of the information
without express written confirmation from Wandsworth Council may
constitute an infringement of copyright. Any intention to re-use this
information commercially may require consent. Please forward any requests
for re-use of information to the FOI officer.

 

If you are dissatisfied with the information provided in relation to your
request you may make representations to the Chief Executive. 
Correspondence should be addressed to: 

 

Corporate Support and Information Team, Room 149, Wandsworth Town Hall,
Wandsworth High Street, London, SW18 2PU.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at: 

 

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

 

 

Regards

 

Carol Conway

Corporate Support and Information Team

[1][Wandsworth Borough Council request email]

 

 

==============================================================================

show quoted sections

Sylvia Rushbrooke left an annotation ()

A surgery that was looking after residents at the Four Seasons Healthcare home York Court Battersea -virtually next door - a care home due to close Dec 2015 - it opened September 2013
multiple residents received unknown caused injuries including my mother - the surgery was alerted to the false reporting by staff, food and hydration issues and injuries - the question of why a surgery would not raise safeguardings directly itself in such circumstances is unanswered question and when related to poor care of their patients,who are not capable of raising issues themselves. It makes it easy to see how homes up and down the country where matters are raised by relatives get ignored to the suffering of residents and relatives - who are left with no support re matters raised with others, involved in that poor care ie GP surgeries that can also be part of the problem, failing to hear what they are being told - much suffering that perhaps could be avoided if acted on when alerted to those directly involved in care.
To date not one complaint raised with that home has been acted on or addressed in spite of matters reported related to multiple thefts, bullying, abuse and neglect of care and avoidable pressure ulcers due to poor care, supported by nearly 100 photos.
The home had over 35 safeguarding' s since it opened
and a serious service level safeguarding going on for about a year as well as all 4 CQC inspections since it opened failing the home.
What responsibility has a GP surgery to ensure that their patients in a care home they service are treated as they should be? and at what point should they decide to act on those service users suffering?

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org