Dear South London and Maudsley NHS Foundation Trust,

With regard to Adult Safeguarding concerns, please could you let me know, within the next 30 days or as soon as possible, under the Freedom of Information Act in the case of an individual who has been abused through the care provided by an organisation and has therefore been made vulnerable.

(1) How do you ensure the person helping them investigate that has the integrity to make that an independent, fair and robust process?
(2) How do council staff in an NHS trust and vice-versa maintain their impartiality?
(3) How long is reasonable for an organisation to respond to a safeguarding concern?
(4) How many safeguarding concerns have been raised about an individual potentially being made vulnerathrough failings in your care in the last year?
(5) If an organisation has gone through it's internal complaints process and not found fault, will someone who's sat in that organisation for three years and has their corporate email find fault?
(6) If medication is prescribed by the trust and a patient experiences side effects, what should Trust staff do?
(7) If the concern is about physical health and the side effects of medication, why would that investigation be referred to a mental health trust?
(8) If an individual has said an organisations care is at fault and has therefore made them vulnerable is it acceptable to pass a safeguarding concern to an individual sitting within that organisation?
(9) What support is given to the individual who has raised a safeguarding concern to help them through that process? And by who?
(10) Does your PALS service provide any advocacy help? And would they be suitable to help someone in a safeguarding investigation if their Care Co-ordinator can't? ;-)

Happy to get a response electronically. Please let me know before incurring costs.

Look forward to hearing from you.

Yours faithfully,

Spencer