Safe treatment of FoI requests and Internal Review requests

Department for Work and Pensions did not have the information requested.

Dear Department for Work and Pensions,

Request one of two: If it exists, please kindly provide the active safeguards in place to prevent both Freedom of Information requests (including clarifications) and requests for internal reviews being removed from the inbox before being dealt with.

Request two of two: If it exists, please kindly provide your active procedure for deleting Freedom of Information requests (including clarifications) and requests for internal reviews from your email inbox.

Yours faithfully,

Amanda Hart
for Stop UK lies and Corruption

Amanda Hart left an annotation ()

This has come about because of ICO Case Reference IC-42873-P0D7 where the department claimed it did not receive a message even though its own server informed the whatdotheyknow server it had received the message and assigned it with an id code.

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
Should you have any further queries in connection with this request do
please contact us.

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DWP Central FOI Team,

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Dear Amanda Hart,

I am writing in response to your request for information, received 17th

Yours sincerely,

DWP Central FoI Team