Dear Rushmoor Borough Council,

Under the Freedom of Information Act, I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).

If you require any further information or clarification, please do not hesitate to get in touch.

Yours faithfully,

Jamie Dixon

RBC Freedom of Information, Rushmoor Borough Council

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RBC Freedom of Information, Rushmoor Borough Council

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show quoted sections

Katharine Opie, Rushmoor Borough Council

Good evening Mr Dixon

 

I am writing in response to your Freedom of Information request asking for
the total number of complaints received by Rushmoor Borough Council
relating to vehicles during 2020.

 

The Pollution Team within Operational Services investigated 13 cases
relating to vehicle noise during this period. The breakdown for this was
as follows:

 

o Noise from vehicle repairs:  2
o Noise from delivery vehicles/cars/ refrigerated vehicles with engines
idling: 7
o Noise from car alarms sounding : 3
o Noise from a race track: 1

 

We would not record enquiries where we have no provision to take action
(eg general traffic noise)

 

I have been in contact with the Council’s  Community Safety Team. They
have advised that they have do receive concerns regarding vehicle noise
associated with car cruises and the like, but they do not record/ hold the
information you have requested.

 

We hope that this answers your question satisfactorily. 

If you are unhappy with the reply you have received, follow the link to
the Council’s Review Procedure. 

 

[1]http://www.rushmoor.gov.uk/article/3323/...

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:  

Information Commissioner’s Office,  

Wycliffe House,  

Water Lane,  

Wilmslow,  

Cheshire,  

SK9 5AF. 

 

Tel:   01625 545 745 

         08456 30 60 60 

Fax:  01625 524 510 

 

 

Kind regards

 

Katharine Opie

Environmental Health Technical Officer

Rushmoor Borough Council

 

 

 

 

 

This e-mail, and any attachments, may contain confidential information and
is intended solely for the individual to whom it is addressed. It may
contain sensitive or protectively marked material and should be handled
accordingly. If this e-mail has been misdirected, please notify the author
immediately. If you are not the intended recipient you must not disclose,
distribute, copy, print or rely on any of the information contained in it
or attached, and all copies must be deleted immediately. Whilst we take
reasonable steps to try to identify any software viruses, any attachments
to this Email may nevertheless contain viruses which our anti-virus
software has failed to identify. You should therefore carry out your own
anti-virus checks before opening any documents. Rushmoor Borough Council
will not accept any liability for damage caused by computer viruses
emanating from any attachment or other document supplied with this e-mail.
E-mails may have to be disclosed or monitored in accordance with relevant
legislation.

References

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