Routes and stations that have Driver Controlled Operation

Rail Delivery Group did not have the information requested.

Dear Rail Delivery Group,

I should be very grateful if you could please provide me with information as to routes and stations at which Driver Controlled Operation is in use.

In particular, I wonder if you could please provide me with the following data:

1) A list of each station at which some or all services calling at that station operate under Driver Controlled Operation

2) A list of routes on which some or all services on that route are operated using Driver Controlled Operation.

If you don't have the precise information I am requesting, please advise what related data you do have; similarly if you think another organisation may be better placed to provide this data, please inform me.

Thank you

Yours faithfully,

Doug Paulley

Rail Delivery Group

Hi Doug

Thanks for your email enquiring about routes that have Driver Controlled Operation.

I understand that you want information about routes and stations that have Driver
Controlled Operation.

I'm pleased to include the below link which will provide you with the requested
information:

https://www.raildeliverygroup.com/what-w...

Please let me know if you require any further assistance.

Thanks again for contacting us, and I wish you have a great weekend.

Kind regards
 
Rochelle Fernandes
Customer Relations Team
 
[email address]
 
Please do tell us what you think about the service you’ve received today. Simply
click on the following link to let us know about your experience with the Rail
Delivery Group Information Team:
 
https://www.surveymonkey.co.uk/r/RDGMail...

From: [FOI #461613 email]
Sent: 01/02/2018 01:29:00
To: [email address]
Subject: Freedom of Information request - Routes and stations that have
Driver Controlled Operation
 

--------------------------------------------------------------------------

This message originated from outside your organization

Dear Rail Delivery Group,

I should be very grateful if you could please provide me with information
as to routes and stations at which Driver Controlled Operation is in use.

In particular, I wonder if you could please provide me with the following
data:

1) A list of each station at which some or all services calling at that
station operate under Driver Controlled Operation

2) A list of routes on which some or all services on that route are
operated using Driver Controlled Operation.

If you don't have the precise information I am requesting, please advise
what related data you do have; similarly if you think another organisation
may be better placed to provide this data, please inform me.

Thank you

Yours faithfully,

Doug Paulley

show quoted sections

Dear Rail Delivery Group,

Thank you;

However the link you provided doesn't provide the information I asked for, which is a list of routes and stations that have driver controlled or driver operated trains on them.

Thank you

Yours faithfully,

Doug Paulley

Rail Delivery Group

Hi Doug

Thanks for your response to our email.

I was sorry to learn that you were unable to find the information that you
want by visiting the link provided to you. 

We are looking into the matter for you and will contact you shortly.

Thanks again for contacting us, and I appreciate your patience and
cooperation.

Kind regards
 
Mansoor Shaikh
Customer Relations Team
 
[email address]
 
Please do tell us what you think about the service you’ve received today.
Simply click on the following link to let us know about your experience
with the Rail Delivery Group Information Team:
 
https://www.surveymonkey.co.uk/r/RDGMail...
 

From: [FOI #461613 email]
Sent: 02/02/2018 15:20:00
To: [email address]
Subject: Re: Freedom of Information request - Routes and stations that
have Driver Controlled Operation Reference Number 1/332793
 

--------------------------------------------------------------------------

This message originated from outside your organization

Dear Rail Delivery Group,

Thank you;

However the link you provided doesn't provide the information I asked for,
which is a list of routes and stations that have driver controlled or
driver operated trains on them.

Thank you

Yours faithfully,

Doug Paulley

show quoted sections

Rail Delivery Group

Hi Doug

Thanks for your patience and co-operation while we were looking into this
for you.

I understand that you want a list of routes and stations that have driver
operated trains.

May I recommend you to contact the Train Operating Companies, as they will
be able to provide you with the detailed information.
 
I’m pleased to inform that you can locate the contact details of all the
train companies at the below-mentioned link:
 
http://www.nationalrail.co.uk/tocs_maps/...

Please let me know if you require any further assistance.

Thanks again for contacting us, and I wish you have a wonderful day.

Kind regards
 
Rochelle Fernandes
Customer Relations Team
 
[email address]
 
Please do tell us what you think about the service you’ve received today.
Simply click on the following link to let us know about your experience
with the Rail Delivery Group Information Team:
 
https://www.surveymonkey.co.uk/r/RDGMail...

Please note that with effect from 24th October 2016, each of the ATOC
companies will operate under the single name of Rail Delivery Group. The
contents of this email and any associated files are for the addressee only
and should be treated as confidential. Unless you are the named addressee
you cannot copy, use or disclose it to anyone else. If you have received
this email in error please notify the sender immediately. The email has
originated from the Association of Train Operating Companies (an
unincorporated trade association) or one of its corporate entities: ATOC
Limited (3069033), Rail Settlement Plan Limited (3069042), Rail Staff
Travel Limited (3069020), Train Information Services Ltd (07258491) or
NRES Limited (3691898) each of these companies are registered in England
and Wales and with a common registered address - 2nd Floor, 200 Aldersgate
Street, London EC1A 4HD. Neither entity listed herein shall be liable for
any defamatory statements. Outbound messages are checked for all currently
known viruses.

Dear Rail Delivery Group,

Thanks for this, but contacting each TOC and soliciting a response would be quite difficult.

The RSSB tell me that RDG supplied the information it used to create the two maps showing routes that have DCO / DOO. They said this at https://www.whatdotheyknow.com/request/r...

"The Rail Delivery Group should be able to supply you with this information. The data that we used to create the map you mentioned in your enquiry came from the Rail Delivery Group and Network Rail."

To save me having to contact each TOC individually, please could you provide that data? You've evidently already collated it for the RSSB.

Thank you

Yours faithfully,

Doug Paulley

John Smith left an annotation ()

The RDG is under no legal obligation to provide this information, so I'm not sure why you're asking them.

What are the full set of criteria for WDTK to include a body on the site when it is not subject to FOIA? How is the decision made on whether to add bodies to the site which are not made subject to FOIA - if it's a unilateral decision by volunteers, is there an appeal process?

Richard Taylor left an annotation ()

You can read about why we list some bodies which are not subject to access to information laws at:
https://www.whatdotheyknow.com/help/requ...

our complaints policy is published at:
https://www.whatdotheyknow.com/help/comp...

--
Richard, WhatDoTheyKnow volunteer

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org