Routeing Guide changes

Glynn Magheramorne made this Freedom of Information request to Department for Transport

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The request was successful.

Glynn Magheramorne

Dear Department for Transport,

Rail Delivery Group (RDG) continue to make regular changes to the Routeing Guide. It is unclear if these changes - which legally require your approval - are being made lawfully.

To take just one example out of thousands of journey opportunities now being denied to customers, GREAT YARMOUTH to PURFLEET now has no fares available for any reasonable journey opportunity; a search for this journey on websites such as produces errors such as "No tickets available".

In this particular example, the negative easement introduced by RDG is as follows:

"700747 Customers from Manningtree or travelling via Manningtree to Barking, Dagenham Dock, Rainham (Essex) or Purfleet on tickets routed (00000) ANY PERMITTED may not travel via Stratford (London), London Liverpool Street or London Fenchurch Street. This circuitous route easement applies in both directions."

Please disclose all correspondence with RDG regarding the changes published by RDG on 15 November 2017.

If you granted permission for these changes, please explain your reasoning.

If you did not grant permission, please detail any actions you are taking, or considering taking, regarding RDG's non compliance with their legal obligations.

Yours faithfully,

Glynn Magheramorne

Department for Transport

Dear Glynn,

I am writing to acknowledge receipt of your request for information which
has been allocated reference number P0015447.

A response will be issued to you in due course.


Department for Transport
FOI Advice Team
Digital Service
Zone D/04
Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA

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Rail-franchise-correspondence, Department for Transport

3 Attachments

Dear Mr Magheramorne,

Please find attached the response to your Freedom of Information request.

Kind regards

Michael Cook

Mr Michael Cook | Correspondence Manager, Briefing & Public Affairs, Passenger Services, Department for Transport
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