Rostering Software System

The request was partially successful.

Dear Buckinghamshire County Council,

Under FOI please provide the following information relating to how the council rosters its staff.

• Does the council currently use rostering software?
• Please state the name(s) of all rostering software used, split by the following departments. Where no rostering software is used, please explain how these staff are rostered: a. Adult Services, b. Children Services, c. Education, d. Environmental, e. Other (please specify)
• Does the council store its rostering data on its own servers or in the Cloud? Again please provide this information for each of the following staffing groups: a. Adult Services, b. Children Services, c. Education, d. Environmental, e. Other (please specify)
• What other rostering systems are used by the council? Please state the names of any providers used and what they are used for
• Please provide details of contract duration and when they expire

Thank you for the time spent in dealing with this request. If you have any questions please don’t hesitate to contact me.

Yours faithfully,

Amie Gardner

Freedom of Information Mailbox, Buckinghamshire County Council

Dear Customer,

 

Thank you for contacting Buckinghamshire County Council.

 

Please be assured that your email is important to us.

 

Your enquiry has been received and we will respond as soon as possible,
but the statutory deadlines to respond are as follows:

 

Data Protection Act 1998 - 40 calendar days.

 

Freedom of Information Act 2000 - 20 working days.

 

Further information on our services can be found at: [1]www.buckscc.gov.uk

 

Information on the Council is available [2]here and independent guidance
is available from the Information Commissioner at: [3]http://ico.org.uk/

 

 

Kind regards,

 

Freedom of Information Team

 

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Buckinghamshire County Council

Visit our Web Site : [6]http://www.buckscc.gov.uk

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6. http://www.buckscc.gov.uk/
7. mailto:[email address]

Freedom of Information Mailbox, Buckinghamshire County Council

Dear Ms Gardner

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Thank you for contacting Buckinghamshire County Council.

As far as I and our ICT service are aware, our Customer Service Centre uses rostering software and this information follows (some of our contractors/providers would also most likely use such software e.g. domiciliary care providers, but this would be a matter for them).

Does the council currently use rostering software?

The Customer Service Centre uses it

Please state the name(s) of all rostering software

The Customer Service Centre uses Injixo

Does the council store its rostering data on its own servers or in the Cloud?

Cloud

Please provide details of contract duration and when they expire

No contract – pay as used on monthly basis

You may be interested to view our 'Selling to the council' pages:

https://www.buckscc.gov.uk/services/busi...

If you have a complaint about the handling of your request then please use the Council’s complaints procedure in the first instance by writing to:
FOI Monitoring Officer
Buckinghamshire County Council
County Hall
Aylesbury
Bucks
HP20 1UA
Or via email: [Buckinghamshire County Council request email]

You can also then complain to the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Fax: 01625 524510
Email: [email address]
www.ico.org.uk

Regards

Neil Doling

Freedom of Information Officer

Assistant Chief Executive’s Service | Strategy & Policy | Customer Experience & Communications

[Buckinghamshire County Council request email]
http://www.buckscc.gov.uk/bcc/foi/freedo...
Buckinghamshire County Council
County Hall
Walton Street
Aylesbury
Buckinghamshire
HP20 1UA

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Dear Freedom of Information Mailbox,

Thank you for your response, could you please provide the contact details for someone in the Dom Care who could answer our query

Yours sincerely,

Amie Gardner

Freedom of Information Mailbox, Buckinghamshire County Council

Dear Customer,

 

Thank you for contacting Buckinghamshire County Council.

 

Please be assured that your email is important to us.

 

Your enquiry has been received and we will respond as soon as possible,
but the statutory deadlines to respond are as follows:

 

Data Protection Act 1998 - 40 calendar days.

 

Freedom of Information Act 2000 - 20 working days.

 

Further information on our services can be found at: [1]www.buckscc.gov.uk

 

Information on the Council is available [2]here and independent guidance
is available from the Information Commissioner at: [3]http://ico.org.uk/

 

 

Kind regards,

 

Freedom of Information Team

 

[4]Survey

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We want to hear your voice on the services you value most in
Buckinghamshire.

If you are 16 or over, please [5]complete the survey by 19th Nov and let
us know your priorities.

Buckinghamshire County Council

Visit our Web Site : [6]http://www.buckscc.gov.uk

Buckinghamshire County Council Email Disclaimer

This Email, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly. If this Email has been misdirected, please
notify the author or [7][email address] immediately. If you are
not the intended recipient you must not disclose, distribute, copy, print
or rely on any of the information contained in it or attached, and all
copies must be deleted immediately. Whilst we take reasonable steps to try
to identify any software viruses, any attachments to this Email may
nevertheless contain viruses which our anti-virus software has failed to
identify. You should therefore carry out your own anti-virus checks before
opening any documents.

Buckinghamshire County Council will not accept any liability for damage
caused by computer viruses emanating from any attachment or other document
supplied with this email.

All GCSx traffic may be subject to recording and / or monitoring in
accordance with relevant legislation.

The views expressed in this email are not necessarily those of
Buckinghamshire County Council unless explicitly stated.

This footnote also confirms that this email has been swept for content and
for the presence of computer viruses.

References

Visible links
1. http://www.buckscc.gov.uk/
2. http://www.buckscc.gov.uk/about-your-cou...
3. http://ico.org.uk/
4. https://www.research.net/r/BudgetConsult...
5. https://www.research.net/r/BudgetConsult...
6. http://www.buckscc.gov.uk/
7. mailto:[email address]

Freedom of Information Mailbox, Buckinghamshire County Council

Dear Ms Gardner

Thank you for your email.

You may find the information available here of help (for instance, by searching on 'domiciliary'):

https://www.buckscc.gov.uk/media/4508931...

Also, here:

https://www.buckscc.gov.uk/services/busi...

Regards

Neil Doling

Freedom of Information Officer

Assistant Chief Executive’s Service | Strategy & Policy | Customer Experience & Communications

[Buckinghamshire County Council request email]
http://www.buckscc.gov.uk/bcc/foi/freedo...
Buckinghamshire County Council
County Hall
Walton Street
Aylesbury
Buckinghamshire
HP20 1UA

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