Rostering Software System

Amie Gardner made this Freedom of Information request to Royal Cornwall Hospitals NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Response to this request is long overdue. By law, under all circumstances, Royal Cornwall Hospitals NHS Trust should have responded by now (details). You can complain by requesting an internal review.

Dear Royal Cornwall Hospitals NHS Trust,

Under FOI please provide the following information relating to how the organisation rosters its staff.

• Does the trust currently use rostering software?
• Please state the name(s) of all rostering provider(s) used, split by the following staffing groups. Where no third parties are used, please explain how these staff are rostered: a. Medical & Dental, b. Nursing & Midwifery, c. AHPs, d. Other (please specify)
• Does the trust store its rostering data on its own servers or in the Cloud? Again please provide this information for each of the following staffing groups: a. Medical & Dental, b. Nursing & Midwifery, c. AHPs, d. Other (please specify)
• What other rostering systems are used by the trust? Please state the names of any providers used and what they are used for
• Please provide details of contract duration and when they expire

Thank you for the time spent in dealing with this request.

If you have any questions please don’t hesitate to contact me.

Yours faithfully,

Amie Gardner

FOI (ROYAL CORNWALL HOSPITALS NHS TRUST), Royal Cornwall Hospitals NHS Trust

Please note with immediate effect, the RCHT Freedom of Information email
address has changed to [1][Royal Cornwall Hospitals NHS Trust request email] I would be most grateful if
you could please update your records to ensure that any future
correspondence is dealt with promptly.

 

Dear  Ms Gardener

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST Ref: 2009

Thank you for your request for information as detailed below (if I have
misunderstood any part of your request, please let me know as soon as
possible, otherwise I shall continue to retrieve the information as
outlined):

 

Under FOI please provide the following information relating to how the
organisation rosters its staff.

 

• Does the trust currently use rostering software?

 

• Please state the name(s) of all rostering provider(s) used, split by the
following staffing groups. Where no third parties are used, please explain
how these staff are rostered: a. Medical & Dental, b. Nursing & Midwifery,
c. AHPs, d. Other (please specify)

• Does the trust store its rostering data on its own servers or in the
Cloud? Again please provide this information for each of the following
staffing groups: a. Medical & Dental, b. Nursing & Midwifery, c. AHPs, d.
Other (please specify)

• What other rostering systems are used by the trust? Please state the
names of any providers used and what they are used for

• Please provide details of contract duration and when they expire

 

Your request was received 2^nd October 2017 and I am dealing with it
under the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case I will
let you know. A fees notice will be issued to you, and you will be
required to pay before I will proceed to deal with your request.

You will receive the information requested within 20 working days unless
the Royal Cornwall Hospital does not hold the information or there is a
reason for it to be withheld. I will write to you in any event.

If you have any requirements regarding the format any information should
be supplied in, e.g. the language to be used, audio, large print and so
on, then please let me know.

Further information about your rights is also available from the
Information Commissioner at:

 

Information Commissioner's Office Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113 or 01625 54 57 45

[2]www.ico.gov.uk

 

In the meantime, please do not hesitate to contact me if you have any
queries or concerns (please remember to quote the reference number in any
future correspondence).

 

Yours sincerely

 

Angela Kaye

Information Governance Team

 

FOI (ROYAL CORNWALL HOSPITALS NHS TRUST), Royal Cornwall Hospitals NHS Trust

1 Attachment

The RCHT are always looking to improve the service that we provide and
would welcome any feedback that you wish to give about your experience
dealing with FOI.  Please take a few moments to complete an anonymous
survey so that we can take into consideration your comments: 
[1]https://www.surveymonkey.com/r/Y7T2N78

 

Dear  Ms Gardener

 

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST Ref:  2009

Your request for information has now been considered and the response is
attached.

 

If you have any queries or concerns then please do not hesitate to contact
me (please remember to quote the reference number above in any future
communications).

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to the Information Governance Manager, 2nd Floor
Knowledge Spa, Royal Cornwall Hospital, Truro, Cornwall, TR1 3LJ or
e-mail [2][Royal Cornwall Hospitals NHS Trust request email]

If you are not content with the outcome of your complaint or review, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
complaints procedure provided by the Royal Cornwall Hospital.

 

The Information Commissioner can be contacted at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113 or 01625 54 57 45

[3]www.ico.gov.uk

 

Yours sincerely

Angela Kaye 

 

Please note with immediate effect, the RCHT Freedom of Information email
address has changed to [4][Royal Cornwall Hospitals NHS Trust request email]  I would be most grateful if
you could please update your records to ensure that any future
correspondence is dealt with promptly.

 

 

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