Rostering Software System
Dear Peterborough City Council,
Under FOI please provide the following information relating to how the council rosters its staff.
Does the council currently use rostering software?
Please state the name(s) of all rostering software used, split by the following departments. Where no rostering software is used, please explain how these staff are rostered:
a. Adult Services (specifically Care Professionals involved in the delivery of Adult Care)
b. Children Services (specifically Care Professionals involved in the delivery of Child Care)
c. Education (teaching Staff) ,
d. Environmental
• Trading Standards
• Noise and & Nuisance
• Food Safety
• Pest Control
e. Other (please specify)
Does the council store its rostering data on its own servers or in the Cloud? Again please provide this information for each of the following staffing groups: a. Adult Services, b. Reablement Team c. Children Services, d. Education, e. Environmental, e. Other (please specify)
What other rostering systems are used by the council? Please state the names of any providers used and what they are used for
Please provide details of contract duration and when they expire
Thank you for the time spent in dealing with this request. If you have any questions please don’t hesitate to contact me.
Yours faithfully,
Amie Gardner
Dear Amie Gardner
This is a courtesy email to let you know your Public Information
Request has been received on : 15/11/2017.
Your unique reference number is "CRN1711349168 ". Please keep this
number safe, as you may be required to provide it in the future.
Regards,
Customer Service Team
FREEDOM OF INFORMATION REQUEST CRN1711349168
Dear Sir / Madam,
Your request for information, with reference number CRN1711349168 has
now been considered and the information requested is given below.
Information Request:
Does the council currently use rostering software?
Please state the name(s) of all rostering software used, split by the
following departments. Where no rostering software is used, please
explain how these staff are rostered:
a. Adult Services (specifically Care Professionals involved in
the delivery of Adult Care)
b. Children Services (specifically Care Professionals involved
in the delivery of Child Care)
c. Education (teaching Staff) ,
d. Environmental
Trading Standards
Noise and & Nuisance
Food Safety
Pest Control
e. Other (please specify)
Does the council store its rostering data on its own servers or in
the Cloud? Again please provide this information for each of the
following staffing groups: a. Adult Services, b. Reablement Team c.
Children Services, d. Education, e. Environmental, e. Other (please
specify)
What other rostering systems are used by the council? Please state
the names of any providers used and what they are used for
Please provide details of contract duration and when they expire
Our Response:
Request and Response
Does the council currently use rostering software? Yes
Please state the name(s) of all rostering software used, split by the
following departments. Where no rostering software is used, please
explain how these staff are rostered:
a. Adult Services (specifically Care Professionals involved in the
delivery of Adult Care)
Staff Plan
b. Reablement Team
Staff Plan. We will shortly be moving to People Planner.
c. Children Services (specifically Care Professionals involved in the
delivery of Child Care)
RotaMaster is used at the secure children's home otherwise Children's
Services do not use Rostering Software
d. Education (teaching Staff)
Education does not use any rostering software. Only three staff are
employed on teachers' pay and conditions with specialist SEND
qualifications. They work term-time hours and diarise their work
using Google calendar.
e. Environmental
Trading Standards
Noise and & Nuisance
Food Safety
Pest Control
Environmental do not use any rostering software, and have no need for
such. Any service requests are either initially handled by the call
centre, or picked up by business support from email inboxes. Work is
subsequently allocated as required, dependent on the nature of the
enquiry.
The council do not provide a pest control service.
f. Other (please specify) N/A
Does the council store its rostering data on its own servers or in
the Cloud? Again please provide this information for each of the
following staffing groups:
a. Adult Services, Stored on our own servers
b. Reablement Team Stored on our own servers though we will be moving
shortly to People Planner which will be stored in the Cloud
c. Children Services, Rota Master is remote desktop web (RDW) based,
therefore does not sit on our servers or the cloud but is accessed
through a web portal.
d. Education, N/A
e. Environmental, N/A
f. Other (please specify) N/A
What other rostering systems are used by the council? Please state
the names of any providers used and what they are used for
We have no others
Please provide details of contract duration and when they expire
N/A
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the [1]National Archives website or
email [2][email address]. Where we have identified
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If you have any queries or concerns then please do not hesitate to
contact me.
If you are dissatisfied with the handling of your request please
contact the Information Specialist, Peterborough City Council, Town
Hall, Bridge Street, Peterborough, PE1 1HG; Telephone: 01733 452533,
e-mail: [3][Peterborough City Council request email]
You can also complain to the Information Commissioner at:
The Information Commissioner's Office
Wycliffe House, Water lane
Wilmslow, Cheshire
SK9 5AF
Tel: 01625 545700
Yours faithfully
Tracey Wright
Information Specialist
Peterborough City Council
Town Hall
Peterborough
PE1 1HG
foi[5]@peterborough.gov.uk
Telephone 01733 452533
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