Dear Bury Metropolitan Borough Council,

Under FOI please provide the following information relating to how the council rosters its staff.
Does the council currently use rostering software?
Please state the name(s) of all rostering software used, split by the following departments. Where no rostering software is used, please explain how these staff are rostered:
a. Adult Services (specifically Care Professionals involved in the delivery of Adult Care)
b. Children Services (specifically Care Professionals involved in the delivery of Child Care)
c. Education (teaching Staff) ,
d. Environmental
• Trading Standards
• Noise and & Nuisance
• Food Safety
• Pest Control

e. Other (please specify)
Does the council store its rostering data on its own servers or in the Cloud? Again please provide this information for each of the following staffing groups: a. Adult Services, b. Reablement Team c. Children Services, d. Education, e. Environmental, e. Other (please specify)
What other rostering systems are used by the council? Please state the names of any providers used and what they are used for
Please provide details of contract duration and when they expire
Thank you for the time spent in dealing with this request. If you have any questions please don’t hesitate to contact me.

Yours faithfully,

Amie Gardner

Customer Contact Team, Bury Metropolitan Borough Council

6 Attachments

[cid:image002.png@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/Bu...>

Customer Contact Team

________________________________

Thank you for contacting us.

We aim to reply as soon as possible and this e-mail box is checked regularly. Our normal working hours are 8.45am to 5.00pm Monday to Friday, excluding bank holidays. Only If your request is urgent and requires immediate attention please telephone 0161 253 6606.

Customer Contact Team
Bury Council
[cid:image003.jpg@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/Em...>

Receive your council tax bill by e-mail.<http://www.bury.gov.uk/ebills>
Help reduce costs and preserve the environment

[cid:image004.jpg@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/DD...>

Pay your council tax bill by direct debit<http://www.bury.gov.uk/directdebit>

[cid:image008.jpg@01D18A63.2D7961A0] <http://www.bury.gov.uk/EmailAutoReply/Bi...>

Find out when we will empty your bins<http://www.bury.gov.uk/bincollections>

[cid:image009.jpg@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/Em...>

Did you know you can access your Business Rate Account on-line and have your Business Rate Bill sent to you by email?<http://www.bury.gov.uk/brebills>
http://www.bury.gov.uk/ebills

[cid:image010.jpg@01D18A63.2D7961A0]<http://www.bury.gov.uk/EmailAutoReply/DD...>

Pay your Business Rate Account by direct debit?<http://www.bury.gov.uk/index.aspx?articl...>

________________________________
Did you know what services are available at Whittaker St Digital Hub?

Free training courses are available to help with computer skills and using the internet.

Monday to Friday 9am to 4.45pm

7 Internet Access pc's available for customers you will either need a library card or we can join you if you bring ID

Monday to Friday 9am to 4.45pm

An additional 7 pcs with access to Bury Council and Direct Gov with freephones to contact council offices/Six Town Housing and Step Change Debt Charity.

Monday 9.30am to 12.30pm

Citizens Advice Debt Drop in Clinic to discuss any debt advice

Wednesday 9.30am - 12.30pm

Citizens Advice Drop in Session.

Please telephone for more information 0161 253 5000 or call in at the Reception.
_____________________________________________________________________

We would like to invite you to a Township Forum Meeting near you in each of Bury's six township areas. Come along, meet your local councillors ask questions and have your say! Their overall purpose is to promote better outcomes for the social, health, economic and environmental well being of residents. Township forums <http://www.bury.gov.uk/index.aspx?articl...>

-----------------------------------------------------------------
Why not visit our website www.bury.gov.uk

Bury Metropolitan Borough Council

 Customer Contact Team

--------------------------------------------------------------------------

Thank you for contacting us regarding your FOI Request, your request has
been passed to the appropriate departments(s):

Resources and Regulation

Should you need to speak to us regarding this, your reference is: 
2883559.

If you have any further questions about this issue please E-mail
[1][Bury Council request email] quoting your reference number.

Customer Contact Team
Bury Council

[2][IMG] [3]Receive your council tax bill by e-mail.
Help reduce costs and preserve the environment
[4][IMG] [5]Pay your council tax bill by direct debit
[6][IMG] [7]Find out when we will empty your bins

Adult Services Freedom Of Information, Bury Metropolitan Borough Council

Dear Amie Gardner

 

Request for Information - Freedom of Information Act 2000 (FOIA).
Reference - 7952

 

We confirm receipt of your email received by the Council on 07/11/2017 in
which you request the information below.

 

Your request is being dealt with under FOIA.

 

In accordance with FOIA you will receive a response within 20 working days
from the date we received your request for information. If this is not
possible, you will be advised accordingly.

 

Should you have any queries, please contact us on the email below.

 

Yours sincerely

 

Freedom of Information

Communities and Wellbeing

 

Bury Council, Department for Communities and Wellbeing

Performance and Intelligence

First Floor, 3 Knowsley Place, Duke Street, Bury, BL9 0EJ

 

Email:          [1][email address]

 

 

 

From: [2][email address]
[[3]mailto:[email address]]
Sent: 07 November 2017 09:14
To: CEX-FOI Requests
Subject: Freedom of Information Request Resources and Regulation

 

     Customer Contact Team

--------------------------------------------------------------------------

Call details (Crm number): 2883559 Recorded: 07/11/2017 09:13:51

Name/Business: Amie Gardner
Address: 

Contact Number: , Mobile Phone: 

Email Address: [4][FOI #443687 email]

--------------------------------------------------------------------------

Freedom of Information Request for Resources and Regulations

Teams selected: Corporate HR Services
Dear Bury Metropolitan Borough Council,

Under FOI please provide the following information relating to how the
council rosters its staff.
Does the council currently use rostering software?
Please state the name(s) of all rostering software used, split by the
following departments. Where no rostering software is used, please explain
how these staff are rostered:
a. Adult Services (specifically Care Professionals involved in the
delivery of Adult Care)
b. Children Services (specifically Care Professionals involved in the
delivery of Child Care)
c. Education (teaching Staff) ,
d. Environmental
• Trading Standards
• Noise and & Nuisance
• Food Safety
• Pest Control

e. Other (please specify)
Does the council store its rostering data on its own servers or in the
Cloud? Again please provide this information for each of the following
staffing groups: a. Adult Services, b. Reablement Team c. Children
Services, d. Education, e. Environmental, e. Other (please specify) What
other rostering systems are used by the council? Please state the names of
any providers used and what they are used for Please provide details of
contract duration and when they expire Thank you for the time spent in
dealing with this request. If you have any questions please don't hesitate
to contact me.

Yours faithfully,

Amie Gardner

The request has been sent to the following departments: Resources and
Regulation

If you have any further questions about this issue please ring 5353, or
Email [5][Bury Council request email] quoting the CRM reference
number. 

--------------------------------------------------------------------------

Yours faithfully
Customer Contact Team
Bury Council

show quoted sections

Adult Services Freedom Of Information, Bury Metropolitan Borough Council

2 Attachments

Dear Annie Gardner            

 

Request for Information - Freedom of Information Act 2000 (FOIA) – REF7952

 

I write further to your e-mail received by the Council on 7^th November
2017 where you made the following request for information.

 

Please provide the following information relating to how the council
rosters its staff:
Does the council currently use rostering software?  No
Please state the name(s) of all rostering software used, split by the
following departments. N/A

 

Where no rostering software is used, please explain how these staff are
rostered: Staff are assigned/contracted to specific work patterns at the
start of their employment with the Council
a. Adult Services (specifically Care Professionals involved in the
delivery of Adult Care)
b. Children Services (specifically Care Professionals involved in the
delivery of Child Care)
c. Education (teaching Staff) ,
d. Environmental
• Trading Standards
• Noise and & Nuisance
• Food Safety
• Pest Control
e. Other (please specify)
Does the council store its rostering data on its own servers or in the
Cloud? Again please provide this information for each of the following
staffing groups: a. Adult Services, b. Reablement Team c. Children
Services, d. Education, e. Environmental, e. Other (please specify)N/A

What other rostering systems are used by the council? Please state the
names of any providers used and what they are used for Please provide
details of contract duration and when they expire N/A

 

Please note: The supply of information in response to a Freedom of
Information request does not confer an automatic right to re-use the
information.  Under UK copyright law you can use any information supplied
for the purpose of private study and non-commercial research without
requiring permission.  Similarly, information supplied can also be re-used
for the purposes of news reporting.  An exception to this is photographs.

 

For other forms of re-use, for example publishing the information, you
would need the permissions of the organisation or the person who owns the
copyright.  In the case of information produced by government departments
and agencies you can re-use the information under the Open Government
Licence.  For more information about this please see:-

 

[1]http://www.nationalarchives.gov.uk/doc/o...

 

If, however, the copyright is identified as belonging to somebody else,
you will need to apply for permission.  For information how to obtain
permission from a third party, please go to Intellectual Property Office’s
website at [2]www.ipo.gov.uk

 

For transparency purposes, it is now the Council's policy to advise on the
costs of dealing with each Freedom of Information request.  Please note
that to deal with this request it has cost the Council £100.

 

Should you have any queries regarding this, please contact me on the above
number.

 

 

Yours sincerely

[3]~AUT0001 

 

 

HEAD OF WORKFORCE

 

Freedom of Information

Communities and Wellbeing

 

Bury Council, Department for Communities and Wellbeing

Performance and Intelligence

First Floor, 3 Knowsley Place, Duke Street, Bury, BL9 0EJ

 

Email:          [4][email address]

 

 

 

From: [5][email address]
[[6]mailto:[email address]]
Sent: 07 November 2017 09:14
To: CEX-FOI Requests
Subject: Freedom of Information Request Resources and Regulation

 

     Customer Contact Team

--------------------------------------------------------------------------

Call details (Crm number): 2883559 Recorded: 07/11/2017 09:13:51

Name/Business: Amie Gardner
Address: 

Contact Number: , Mobile Phone: 

Email Address: [7][FOI #443687 email]

--------------------------------------------------------------------------

Freedom of Information Request for Resources and Regulations

Teams selected: Corporate HR Services
Dear Bury Metropolitan Borough Council,

Under FOI please provide the following information relating to how the
council rosters its staff.
Does the council currently use rostering software?
Please state the name(s) of all rostering software used, split by the
following departments. Where no rostering software is used, please explain
how these staff are rostered:
a. Adult Services (specifically Care Professionals involved in the
delivery of Adult Care)
b. Children Services (specifically Care Professionals involved in the
delivery of Child Care)
c. Education (teaching Staff) ,
d. Environmental
• Trading Standards
• Noise and & Nuisance
• Food Safety
• Pest Control

e. Other (please specify)
Does the council store its rostering data on its own servers or in the
Cloud? Again please provide this information for each of the following
staffing groups: a. Adult Services, b. Reablement Team c. Children
Services, d. Education, e. Environmental, e. Other (please specify) What
other rostering systems are used by the council? Please state the names of
any providers used and what they are used for Please provide details of
contract duration and when they expire Thank you for the time spent in
dealing with this request. If you have any questions please don't hesitate
to contact me.

Yours faithfully,

Amie Gardner

The request has been sent to the following departments: Resources and
Regulation

If you have any further questions about this issue please ring 5353, or
Email [8][Bury Council request email] quoting the CRM reference
number. 

--------------------------------------------------------------------------

Yours faithfully
Customer Contact Team
Bury Council

show quoted sections

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org