Robotic Process Automation

Michael made this Freedom of Information request to Hertfordshire Partnership University NHS Foundation Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Hertfordshire Partnership University NHS Foundation Trust,

I am writing to make an information request regarding Robotic Process Automation solutions used at your organisation. Please complete the FOI questions below.

Robotic Process Automation (RPA) is software which can automate manual, computer-based tasks by using virtual workers which mimic the way humans interact with applications on a computer. As a result, RPA can drive efficiencies in corporate services by increasing productivity, reducing staff workload and generating cost savings.

RPA Budgets

1a. Does your organisation have a dedicated budget for investing in RPA? Is yes, please provide your organisations RPA budget for 19/20
1b. To date, how much has the organisation invested in RPA solutions?

RPA Supplier

2a. Does your organisation use a third-party to provide an RPA software solution? If yes, please provide the name of the supplier (e.g. Thoughtonomy, Automation Anywhere, Uipath, Blue Prism etc.)
2b. Please provide a brief description as to the project the RPA provider is undertaking/has undertaken at the organisation (e.g. reporting, system integration, tax management etc.) including which departments within the organisation this is/has been implemented
2c. How many employees (headcount) are involved in the operationalisation of the RPA solution at your organisation post-implementation?
2d. Please state the start and end date of the contract with the supplier
2e. Did the organisation use a framework to procure these services? If yes, please provide the name of the framework
2f. Please provide detail on how the RPA provider has charged the organisation? (e.g. costing by development and consultancy day rates, annual/monthly license fees, additional fees for bespoke services)
2g. What was the annual cost to the organisation for the provision of the RPA solution in 18/19?
2h. Has your organisation seen any quantifiable benefits through the use of your RPA solution provider? Please provide details on the benefits achieved (e.g. reduced time spent on task by X%, saved X amount of hours per task per month, achieved savings of X amount)

Yours faithfully,

Michael

SMITH, Sue (HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST), Hertfordshire Partnership University NHS Foundation Trust

1 Attachment

Hi Michael

 

A valid request under Section 8 for the FOI Act states that it must:

 

o be in writing;
o include the requester’s name and an address for correspondence; and,
o describe the information being requested.

 

The requester can be an individual, a company or an organisation but in
each case they must provide their real name.

A request made under a pseudonym will be invalid.

 

Could you please provide your full name.

 

Best wishes

 

 

Sue Smith

 

Sue Smith

Information Rights Officer

Information Rights & Compliance Team

 

Hertfordshire Partnership University NHS Foundation Trust

99 Waverley Road | St. Albans | Hertfordshire | AL3 5TL

Tel: 01727 804954 [mobile number]

Secure NHS Mail:  [1][email address]

[2]www.hpft.nhs.uk

 

Working Pattern:

Monday to Friday: 08:30 – 16:30

 

[3]cid:image001.jpg@01D5282C.7FF5E0B0

 

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Dear SMITH, Sue (HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST),

My full name is Michael Vine, please continue with my request.

Yours sincerely,

Michael Vine

MABERLY, Dean (HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST), Hertfordshire Partnership University NHS Foundation Trust

2 Attachments

Good afternoon Michael,

 

I am writing to let you know we are continuing to collate the information
you have requested under the Freedom of Information Act 2000.

 

Please accept our apologies for this delay.  We will endeavor to process
your request as quickly as possible.

 

Should you wish to discuss, please do not hesitate to contact us.

 

Kind regards

 

Dean

 

Dean Maberly

Information Rights Assistant

Information Rights & Compliance Team

 

Hertfordshire Partnership University NHS Foundation Trust

99 Waverley Road | St. Albans | Hertfordshire | AL3 5TL

Tel: 01727 804227

:  [1]www.hpft.nhs.uk

 

Working Pattern – Monday - Friday 08:45am – 5:00pm

 

Please consider the environment before printing my email

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SMITH, Sue (HERTFORDSHIRE PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST), Hertfordshire Partnership University NHS Foundation Trust

3 Attachments

Dear Michael

 

Please find the attached response to your freedom of information request
and again I would like to apologise for the lateness of this response.

Best Wishes

 

 

Sue Smith

 

Sue Smith

Information Rights Officer

Information Rights & Compliance Team

 

Hertfordshire Partnership University NHS Foundation Trust

99 Waverley Road | St. Albans | Hertfordshire | AL3 5TL

Tel: 01727 804954 [mobile number]

Secure NHS Mail:  [1][email address]

[2]www.hpft.nhs.uk

 

Working Pattern:

Monday to Friday: 08:30 – 16:30

 

[3]cid:image001.jpg@01D5282C.7FF5E0B0

 

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