Dear John Brown

Thank you for your correspondence which was received by North Ayrshire
Council, requesting information.

North Ayrshire Council acknowledges receipt of your request and will
respond to you within 20 working days as required by the Freedom of
Information (Scotland) Act 2002 (please note day 1 of your request is the
first working day after receipt of your request). We will contact you if
we require any further information or clarification from you.

If your request is regarding information which is considered environmental
information the Environmental Information (Scotland) Regulations 2004
(EISR) will also apply. Both EISR and FOISA provide similar rights to
access information and place requirements on the Council to consider
requests and to provide information.

The Council will now consider your request and identify any relevant
records held. Please note, should your request relate to environmental
information in terms of Section 7 of the Regulations (complex or
voluminous requests), the Council may extend the timescale to 40 working
days. We will write to you as soon as possible after receipt of your
request to advise if this is the case.

The information supplied in your request will only be accessed by North
Ayrshire Council staff and will be retained for the purposes of processing
your request for information and related purposes and for statistical and
audit purposes. The information will be held by North Ayrshire Council in
accordance with the provisions of the Data Protection Act 2018.

Yours sincerely

FOI Co-ordinator

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This document should only be read by those persons to whom it is addressed
and is not intended to be relied upon by any person without subsequent
written confirmation of its contents. Accordingly, North Ayrshire Council
disclaim all responsibility and accept no liability (including in
negligence) for the consequences for any person acting, or refraining from
acting, on such information prior to the receipt by those persons of
subsequent written confirmation.

If you have received this e-mail message in error, please notify us
immediately by telephone. Please also destroy and delete the message from
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Any form of unauthorised reproduction, dissemination, copying, disclosure,
modification, distribution and/or publication of any part of this e-mail
message (or attachments transmitted with it) by the addressee(s) is
strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing
e-mail is subject to regular monitoring.

[1]North Ayrshire Council Website

References

Visible links
1. http://www.north-ayrshire.gov.uk/

Dear Mr Brown,

Thank you for your request for information to North Ayrshire Council.  The
Council has considered your request and we require further information
before we can continue. Please can you clarify for us what information you
are specifically asking for in relation to potholes?

"Can I include in this information on classification of dealing with road
defects such as potholes?"

Until we receive the above, we will consider the information request to be
suspended and the statutory timescale to respond will re-commence once in
receipt of the information.

Your right to seek a review. Should you be dissatisfied with the way North
Ayrshire Council is handling your request you have the right to request a
review.

Should you wish to do this, you should explain why you wish a review to be
carried out and should be made within 40 working days of receipt of this
response. We will then reply within 20 working days of receipt and
employees not involved in your original request will undertake the review.
If you are not satisfied with the result of the review you then have the
right to make a formal complaint to the Scottish Information Commissioner
at http://www.itspublicknowledge.info/Appeal.

Any request for a review should be made in writing to:

FOI / EIR Manager
Data Service
Cunninghame House
Irvine
Ayrshire
KA12 8EE
Email : [email address]

The supply of documents under the terms of the Freedom of Information
(Scotland) Act 2002 does not give the applicant or whoever receives the
information any right to re-use it in such a way that might infringe the
Copyright, Designs and Patents Act 1988. This includes making multiple
copies, publishing or otherwise distributing the information to other
individuals and the public.

While efforts have been made to ensure the accuracy of this information,
its accuracy is not warranted. In particular, the Council accepts no
liability for onward sale or transfer of this information to any third
party and for any reliance placed on such information by you or by a third
party.

Yours sincerely

Ryan McQuaker
Freedom of Information Co-ordinator

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** Please help reduce waste. Don't print this email unless absolutely
necessary. **

This document should only be read by those persons to whom it is addressed
and is not intended to be relied upon by any person without subsequent
written confirmation of its contents. Accordingly, North Ayrshire Council
disclaim all responsibility and accept no liability (including in
negligence) for the consequences for any person acting, or refraining from
acting, on such information prior to the receipt by those persons of
subsequent written confirmation.

If you have received this e-mail message in error, please notify us
immediately by telephone. Please also destroy and delete the message from
your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure,
modification, distribution and/or publication of any part of this e-mail
message (or attachments transmitted with it) by the addressee(s) is
strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing
e-mail is subject to regular monitoring.

[1]North Ayrshire Council Website

References

Visible links
1. http://www.north-ayrshire.gov.uk/