Road surface water drainage

David Brown made this Environmental Information Regulations request to Severn Trent Plc
You only have a right in law to access information about the environment from this authority


This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Severn Trent Plc,
How many complaints have been made relating to drains being unable to clear road surface water on Skegby Road, Sutton in Ashfield, Nottinghamshire NG17. Is this matter an ongoing situation affecting nearby properties?

Yours faithfully,
David Brown

Do Not Reply, Severn Trent Plc

Hello

Thanks for contacting us – we’ll get back to you shortly.

Kind regards,

Customer Care

show quoted sections

case.worker@severntrent.co.uk, Severn Trent Plc

1 Attachment

Our Reference: X801306

 

Good afternoon Mr Brown   

 

Thank you for your email received on 24 February 2017.

 

I passed this on to our sewerage team to investigate. They’ve advised me
that due to the limited information provided they are unable to
investigate this. However they have advised that your concerns relate to
surface water on the highway and you’ll need to contact the highways
department of your local council to investigate.

 

We have checked our systems and could not find any highway flooding
related complaints recently in any location on Skegby road.

 

If you would like us to look into this further, it would be helpful if you
could provide more specific details of the location. If you could provide
your contact number l can arrange for our senior network technician to
contact you to discuss this further.

 

If you have any further queries please do not hesitate to contact me on
the number below.

 

Kind regards

Rumaisa Hussain

Service Recovery Team

Customer Care

PO Box 5310

Coventry

CV3 9FJ

 

0800 032 0142

[1][Severn Trent Water request email]

[2]www.stwater.co.uk

 

I’ve reviewed your case at Stage 1 - details can be found in the enclosed
leaflet.  

show quoted sections