Road maintenance information request - Cranford Road

The request was successful.

Dear Aberdeen City Council,

Under the general requirements of the Freedom of Information Act 2000, I would be grateful if you would provide the following information in relation to Cranford Road, Aberdeen between Great Western Road and Broomhill Road.

Dates of all safety inspections undertaken on Cranford Road between 1st March 2016 and 1st March 2018.

Details of all carriageway defects identified during safety inspections in these two years.

Details of how carriageway safety inspections are undertaken, including whether walked or driven, the speed of the inspection vehicle and the number of persons in the vehicle.

The intended frequency of carriageway safety inspections.

Details of all complaints and/or enquiries relating to Cranford Road between 1st March 2016 and 1st March 2018.

The hierarchy classification.

The road/section number.

The defect intervention criteria adopted in relation to the identification of all categories of carriageway potholes

The time period(s) adopted between identification and repair (temporary and permanent) of all categories of carriageway defects.

Has Aberdeen Council formally adopted all or part of the standards contained within the national code of practice for highways maintenance management.

Yours faithfully,

Sharon Neish

Foi Enquiries, Aberdeen City Council

1 Attachment

Dear Ms Neish,

 

Information enquiry reference FOI-18-0436.

 

Thank you for your recent request for information, which we received on 12
March 2018.   

 

The scheduled date for our response to your request for information is on
or before 10 April 2018.

 

Please do not hesitate to contact us should you have any queries in the
meantime.

 

Yours sincerely,

 

 

Salomeh Kheyri Rad
Information Compliance Officer

Information Compliance Team
Customer Service
Corporate Governance
Aberdeen City Council
3rd Floor North

Business Hub 17
Marischal College
Broad Street
ABERDEEN AB10 1AQ

[1][Aberdeen City Council request email]

Tel 03000 200 292

 

*03000 numbers are free to call if you have ‘free minutes’ included in
your mobile call plan.

Calls from BT landlines will be charged at the local call rate of 10.24p
per minute (the same as 01224s).

 

[2]www.aberdeencity.gov.uk

 

 

 

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obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
1. mailto:[Aberdeen City Council request email]
2. http://www.aberdeencity.gov.uk/

Foi Enquiries, Aberdeen City Council

1 Attachment

Dear Ms Neish,

 

Thank you for your request for information, made under Section 1(1) of the
Freedom of Information (Scotland) Act (FOISA), and received on 12 March
2018.

 

We would like to ask you to clarify your request so that we can identify
and locate the information which you have requested. Under Section 1(3) of
the FOISA, we do not have to supply you with the requested information
until you have provided us with more detail in this respect.

 

The road/section number.

 

We would be extremely grateful if you could clarify what you mean by
‘road/section number’ ?

 

Clarifying these points will help us to be sure we are providing, where
possible, the information you are interested in.  Please note we will keep
your request on file for 20 working days whilst we await your
clarification.  It can often be helpful to discuss your request with a
member of our team who may be able to help you frame your request or
explain more about how ACC holds its information; if this is something you
feel may be helpful please do call us, and we will be happy to assist you.

 

We look forward to hearing from you.

 

Yours sincerely,

 

 

Salomeh Kheyri Rad
Information Compliance Officer

Information Compliance Team
Customer Service
Corporate Governance
Aberdeen City Council
3rd Floor North

Business Hub 17
Marischal College
Broad Street
ABERDEEN AB10 1AQ

[1][Aberdeen City Council request email]

Tel 03000 200 292

 

*03000 numbers are free to call if you have ‘free minutes’ included in
your mobile call plan.

Calls from BT landlines will be charged at the local call rate of 10.24p
per minute (the same as 01224s).

 

[2]www.aberdeencity.gov.uk

 

 

 

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
1. mailto:[Aberdeen City Council request email]
2. http://www.aberdeencity.gov.uk/

Dear Foi Enquiries,

My apologies, please ignore road/section number as it is not relevant to this particular request.

Yours sincerely,

sharon neish

Foi Enquiries, Aberdeen City Council

1 Attachment

Dear Ms Neish,

 

Information enquiry reference EIR-18-0436.

 

Many thanks for your recent clarification of your information request,
which we received on 14 March 2018.

 

The scheduled date for our response to your request for information is on
or before 12 April 2018.

 

Please do not hesitate to contact us should you have any queries in the
meantime.

 

Yours sincerely,

 

Grant Webster

Information Compliance Officer

 

 

Information Compliance Team | Customer Service | Corporate Governance
Aberdeen City Council, Business Hub 17, 3^rd Floor North, Marischal
College, Broad Street, Aberdeen, AB10 1AQ
Tel 03000 200 292
Email [1][Aberdeen City Council request email]

[2]www.aberdeencity.gov.uk

 

*03000 numbers are free to call if you have ‘free minutes’ included in
your mobile call plan.

Calls from BT landlines will be charged at the local call rate of 10.24p
per minute (the same as 01224s).

[3]www.aberdeencity.gov.uk

 

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
1. mailto:[Aberdeen City Council request email]
2. http://www.aberdeencity.gov.uk/
3. http://www.aberdeencity.gov.uk/

Dear Foi Enquiries,
Thank you for the update on this request

Yours sincerely,

sharon neish

Foi Enquiries, Aberdeen City Council

3 Attachments

Dear Ms Neish,

 

Thank you for your information request of 14 March 2018.  Aberdeen City
Council (ACC) has completed the necessary search for the information
requested.

 

Dates of all safety inspections undertaken on Cranford Road between 1st
March 2016 and 1st March 2018.

Please find enclosed the required details under ‘Condition Survey’.

 

Please note that third party names and personal details, as well as the
names of ACC Officers who are below Head of Service level have been
redacted (blacked out) from the attached report. This is because ACC
considers that this information is excepted from disclosure. In order to
comply with its obligations under the terms of Regulation 13 of the EIRs,
ACC hereby give notice that we are refusing your request under the terms
of Regulation 11(2) in conjunction with 11(3)(a)(i) – Personal Information
- of the EIRs.

 

In making this decision ACC considered the following points:

 

ACC is of the opinion that Section 11(2) applies to the information
specified above as the information in question is personal information
relating to living individuals, and the applicant is not the data subject.

 

ACC is of the opinion that Section 11(3)(a)(i) applies, as ACC considers
that disclosure of this information would be a breach of the first Data
Protection Principle (that personal information must be processed fairly
and lawfully). Third parties and ACC Officers who are below Head of
Service level named within the attached document would not expect ACC to
release this information about them into the public domain under the
Freedom of Information (Scotland) Act 2002 (FOISA).

 

Details of all carriageway defects identified during safety inspections in
these two years.

Please find enclosed the required details under ‘Condition Survey’ and
‘Maintenance Management’.

 

Please note that third party names and personal details, as well as the
names of ACC Officers who are below Head of Service level have been
redacted (blacked out) from the attached report. This is because ACC
considers that this information is excepted from disclosure. In order to
comply with its obligations under the terms of Regulation 13 of the EIRs,
ACC hereby give notice that we are refusing your request under the terms
of Regulation 11(2) in conjunction with 11(3)(a)(i) – Personal Information
- of the EIRs.

 

In making this decision ACC considered the following points:

 

ACC is of the opinion that Section 11(2) applies to the information
specified above as the information in question is personal information
relating to living individuals, and the applicant is not the data subject.

 

ACC is of the opinion that Section 11(3)(a)(i) applies, as ACC considers
that disclosure of this information would be a breach of the first Data
Protection Principle (that personal information must be processed fairly
and lawfully). Third parties and ACC Officers who are below Head of
Service level named within the attached document would not expect ACC to
release this information about them into the public domain under the
Freedom of Information (Scotland) Act 2002 (FOISA).

 

Details of how carriageway safety inspections are undertaken, including
whether walked or driven, the speed of the inspection vehicle and the
number of persons in the vehicle.

Please refer to Page 7 of Road Safety Inspection Manual through : 
[1]https://www.aberdeencity.gov.uk/sites/ab...

 

As details of how carriageway safety inspections are undertaken, including
whether walked or driven, the speed of the inspection vehicle and the
number of persons in the vehicle is otherwise accessible on the ACC
website, it is exempt from disclosure.  In order to comply with its
obligations under the terms of Regulation 13 of the EIRs, ACC hereby gives
notice that we are refusing your request under the terms of Regulation
6(1)(b)  - Information Already Publicly Available - of the EIRs.

 

The intended frequency of carriageway safety inspections.

The frequency of inspection for Cranford Road is every 3 months.

 

Details of all complaints and/or enquiries relating to Cranford Road
between 1^st March 2016 and 1^st March 2018.

Please find enclosed the ‘Customer Services’ report. Kindly note that ACC
Roads Department have received no official complaints relating to Cranford
Road within the given timescale.

 

In the meantime, Between 1 March 2016 and 1 March 2018 there were 8
Members’ Enquiries received, these are listed below:

 

 

Reference Title Date enquiry received Date  
enquiry
answered
Members Cranford [2]http://www.pentanarpm.uk/lowRes/trafficl... 16/03/2016  
Enquiry 1 Road -
condition
of road
Members Cranford [3]http://www.pentanarpm.uk/lowRes/trafficl... 21/04/2016  
Enquiry 2 Road -
road
surface
Members Cranford [4]http://www.pentanarpm.uk/lowRes/trafficl... 13/04/2016  
Enquiry 3 Road -
broken
area of
road
surface
Members Cranford [5]http://www.pentanarpm.uk/lowRes/trafficl... 06/12/2016  
Enquiry 4 Road -
broken
paving
slab and
raised
kerb
Members Cranford [6]http://www.pentanarpm.uk/lowRes/trafficl... 03/02/2017  
Enquiry 5 Road -
pavement
surface
Members Cranford [7]http://www.pentanarpm.uk/lowRes/trafficl... 04/04/2017  
Enquiry 6 Road -
pavement
surface
Members Cranford [8]http://www.pentanarpm.uk/lowRes/trafficl... 28/03/2017  
Enquiry 7 Road -
raised
metal
plate
Members Cranford [9]http://www.pentanarpm.uk/lowRes/trafficl... 17/04/2017  
Enquiry 8 Road -
loose and
missing
granite
setts

 

There are no complaints recorded in respect of the condition of the road
at Cranford Road from 1 March 2016 until 1 March 2018.

 

We follow the Scottish Local Authority Complaints Handling Procedure. 
Under this procedure, a ‘complaint’ is defined as “an expression of
dissatisfaction regarding our actions, or lack of action, or the standard
of service provided by us or on our behalf”.  There are some topics that
cannot be considered as a ‘complaint’, such as a first time request for a
service e.g. reporting potholes or damaged pavements for repair. 

 

For more information please visit [10]www.aberdeencity.gov.uk/complaints

 

Please note that third party names and personal details, as well as the
names of ACC Officers who are below Head of Service level have been
redacted (blacked out) from the attached report. This is because ACC
considers that this information is excepted from disclosure. In order to
comply with its obligations under the terms of Regulation 13 of the EIRs,
ACC hereby give notice that we are refusing your request under the terms
of Regulation 11(2) in conjunction with 11(3)(a)(i) – Personal Information
- of the EIRs.

 

In making this decision ACC considered the following points:

 

ACC is of the opinion that Section 11(2) applies to the information
specified above as the information in question is personal information
relating to living individuals, and the applicant is not the data subject.

 

ACC is of the opinion that Section 11(3)(a)(i) applies, as ACC considers
that disclosure of this information would be a breach of the first Data
Protection Principle (that personal information must be processed fairly
and lawfully). Third parties and ACC Officers who are below Head of
Service level named within the attached document would not expect ACC to
release this information about them into the public domain under the
Freedom of Information (Scotland) Act 2002 (FOISA).

 

The hierarchy classification.

Cranford Road is classified as a Secondary Road.

 

The defect intervention criteria adopted in relation to the identification
of all categories of carriageway potholes

Please refer to Pages 15 and 16  of Road Safety Inspection Manual through
:
[11]https://www.aberdeencity.gov.uk/sites/ab...

 

As the defect intervention criteria adopted in relation to the
identification of all categories of carriageway potholes

is otherwise accessible on the ACC website, it is exempt from disclosure. 
In order to comply with its obligations under the terms of Regulation 13
of the EIRs, ACC hereby gives notice that we are refusing your request
under the terms of Regulation 6(1)(b)  - Information Already Publicly
Available - of the EIRs.

 

The time period(s) adopted between identification and repair (temporary
and permanent) of all categories of carriageway defects.

Please refer to Pages 15 of Road Safety Inspection Manual through :
[12]https://www.aberdeencity.gov.uk/sites/ab...

 

As the time period(s) adopted between identification and repair (temporary
and permanent) of all categories of carriageway defects is otherwise
accessible on the ACC website, it is exempt from disclosure.  In order to
comply with its obligations under the terms of Regulation 13 of the EIRs,
ACC hereby gives notice that we are refusing your request under the terms
of Regulation 6(1)(b)  - Information Already Publicly Available - of the
EIRs.

 

Has Aberdeen Council formally adopted all or part of the standards
contained within the national code of practice for highways maintenance
management.

In line with the principles of ‘Well-maintained Highways: Code of Practice
for Highway Maintenance Management July 2005’ (CoP), guidance for safety
inspections has been modified in the light of particular local
circumstances, and the relative risks and consequences associated with
these. The characteristics of the regime, including the frequency of
inspection, items to be recorded, and the nature of response are defined
by this Safety Inspection Manual, which is set in the context of Aberdeen
City Council’s (ACC) overall policy and maintenance strategy.

 

We hope this helps with your request.

 

Yours sincerely,

 

 

Salomeh Kheyri Rad

Information Compliance Officer

 

INFORMATION ABOUT THE HANDLING OF YOUR REQUEST

 

As the information which you requested is environmental information, as
defined under Regulation 2(1) of the Environmental Information (Scotland)
Regulations 2004 (the EIRs), ACC considered that it was exempt from
release through FOISA, and must therefore give you notice that we are
refusing  your request under Section 39(2) of FOISA (Freedom of
Information (Scotland) Act 2002).  However, you have a separate right to
access the information which you have requested under Regulation 5 of the
EIRs, under which ACC has handled your request. Please refer to the
attached PDF for more information about your rights under the EIRs.

 

Information Compliance Team
Customer Service
Corporate Governance
Aberdeen City Council
3rd Floor North

Business Hub 17
Marischal College
Broad Street
ABERDEEN AB10 1AQ

[13][Aberdeen City Council request email]

Tel 03000 200 292

 

*03000 numbers are free to call if you have ‘free minutes’ included in
your mobile call plan.

Calls from BT landlines will be charged at the local call rate of 10.24p
per minute (the same as 01224s).

 

[14]www.aberdeencity.gov.uk

 

 

 

IMPORTANT NOTICE: This e-mail (including any attachment to it) is
confidential, protected by copyright and may be privileged. The
information contained in it should be used for its intended purposes only.
If you receive this email in error, notify the sender by reply email,
delete the received email and do not make use of, disclose or copy it.
Whilst we take reasonable precautions to ensure that our emails are free
from viruses, we cannot be responsible for any viruses transmitted with
this email and recommend that you subject any incoming email to your own
virus checking procedures. Unless related to Council business, the
opinions expressed in this email are those of the sender and they do not
necessarily constitute those of Aberdeen City Council. Unless we expressly
say otherwise in this email or its attachments, neither this email nor its
attachments create, form part of or vary any contractual or unilateral
obligation. Aberdeen City Council's incoming and outgoing email is subject
to regular monitoring.

References

Visible links
1. https://www.aberdeencity.gov.uk/sites/ab...
10. http://www.aberdeencity.gov.uk/complaints
11. https://www.aberdeencity.gov.uk/sites/ab...
12. https://www.aberdeencity.gov.uk/sites/ab...
13. mailto:[Aberdeen City Council request email]
14. http://www.aberdeencity.gov.uk/

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