Risk Management Systems

Mark Mcmahon made this Freedom of Information request to Pennine Care NHS Foundation Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Pennine Care NHS Foundation Trust,

Can you advise the following about your use of Risk Management systems in your trust?

Do you use the Datix Risk Management System in your trust?

If not, which Risk Management system do you use?

How much is your annual license fee for Datix / Other Risk Management system annually?

What Modules does your license fee include?

Yours faithfully,

Mark

PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

1 Attachment

Dear Mark

 

FOI ref: 2021/0072

 

Thank you for your request for information dated 13^th January 2021. 

 

We will consider your request under the Freedom of Information Act 2000.
You should receive a response within 20 working days - in this case, by
10^th February 2021. Please be aware, the information you have requested
may not be disclosed to you if it is exempt.

 

We will inform you if:

•                we are unable to achieve the 20 working day deadline. We
aim to give you a revised due date as soon as possible.

•                we are unable to give you the information as responding
to your request exceeds the ‘appropriate limit’. This would apply if it
would take us longer than 18 hours to retrieve, collate and provide the
information you request.

•                your request (in full or in part) needs be transferred to
another public authority to obtain the information you have requested

 

For information regarding how we will handle your personal data as part of
our FOI process, please see the following address –
[1]https://www.penninecare.nhs.uk/foi.  If you require a printed copy,
please let us know.

 

If you have any questions about this request, please contact me quoting
the reference number above.

 

Yours sincerely

 

 

Ceri Owen

Information Governance Administrator

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne

OL6 7SR

 

Email: [2][email address]

Website: [3]www.penninecare.nhs.uk

 

 

[4]1810-rainbowNHS[1]

 

 

 

 

 

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PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST), Pennine Care NHS Foundation Trust

1 Attachment

Dear Mark

 

FOI ref: 2021/0072

 

Further to your email below, I can now respond to your request dated 15th
January 2021 .

 

Following receipt of your request, searches were conducted within Pennine
Care NHS Foundation Trust (the Trust) to locate the requested information
and I can confirm that the information requested is held by the Trust.

 

Do you use the Datix Risk Management System in your trust? No

 

If not, which Risk Management system do you use? Ulysses Risk Management
System

 

 

How much is your annual license fee for Datix / Other Risk Management
system annually? The annual fee is currently £10,608.63 plus VAT

 

 

What Modules does your license fee include?

 

              Incident

              Customer Service

              Litigation

              Risk

              RFI (Request For Information)

              Inquest

              Alert

              Safeguarding

              Audit

 

Yours sincerely

 

 

 

 

Freedom of Information Team

Pennine Care NHS Foundation Trust

Trust Headquarters

225 Old Street

Ashton under Lyne

OL6 7SR

Tele: 0161 716 3147

Email: [Pennine Care NHS Foundation Trust request email]

Website: www.penninecare.nhs.uk

 

Complaint Rights

 

Your attention is drawn to the details below, which outline your right of
complaint. 

 

For information regarding how we will handle your personal data as part of
our FOI process, please see the following address –
https://www.penninecare.nhs.uk/foi.  If you require a printed copy, please
let us know.

 

Should you have any further queries concerning this matter, please email,
write or contact the team on telephone number 0161 716 3147 quoting the
reference number above.

 

************************************************************************************************

SATISFACTION SURVEY

 

To help us monitor and improve our services, please complete our anonymous
satisfaction survey that can be found at the following address –

https://www.surveymonkey.co.uk/r/PCFTFOI...

 

COMPLAINT RIGHTS

 

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

 

You have the right to request the Trust review their decision.  However,
please be advised, as per the Freedom of Information Code of Practice
(2018), the Trust is not obliged to undertake a formal internal review on
any complaints received  40 working days after the date of response.  If a
request for internal review is received after 40 working days, the Trust
may not accept your request for formal review, but will take steps to
assist you. 

 

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the case officer that dealt with your request.

 

Ask to have the decision looked at again –

 

The quickest and easiest way to have the decision looked at again is to
telephone the case officer.

 

That person will be able to discuss the decision, explain any issues and
assist with any problems.

 

Complaint

 

If you are dissatisfied with the handling procedures or the decision of
Pennine Care NHS Foundation Trust made under the Freedom of Information
Act 2000 regarding access to information, you can lodge a complaint with
Pennine Care NHS Foundation Trust to have the decision reviewed.

 

Complaints should be made in writing and addressed:

The Information Governance Manager

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne OL6 7SR

 

If email is prefered, complaints may be sent to [Pennine Care NHS Foundation Trust request email].

 

The Information Commissioner

 

After lodging a complaint with Pennine Care NHS Foundation Trust if you
are still dissatisfied with the decision you can make an application to
the Information Commissioner for a decision on whether the request for
information has been dealt with in accordance with the requirements of the
Act.

 

For information on how to make an application to the Information
Commissioner please visit their website at www.ico.org.uk
Alternatively, phone or write to:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone:  01625 545 700

 

 

 

From: PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST)

Sent: 15 January 2021 12:50

To: Mark Mcmahon; PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST)

Subject: FOI REF: 2021/0072

 

Dear Mark

 

FOI ref: 2021/0072

 

Thank you for your request for information dated 13th January 2021. 

 

We will consider your request under the Freedom of Information Act 2000.
You should receive a response within 20 working days - in this case, by
10th February 2021. Please be aware, the information you have requested
may not be disclosed to you if it is exempt.

 

We will inform you if:

•            we are unable to achieve the 20 working day deadline. We aim
to give you a revised due date as soon as possible.

•            we are unable to give you the information as responding to
your request exceeds the ‘appropriate limit’. This would apply if it would
take us longer than 18 hours to retrieve, collate and provide the
information you request.

•            your request (in full or in part) needs be transferred to
another public authority to obtain the information you have requested

 

For information regarding how we will handle your personal data as part of
our FOI process, please see the following address –
https://www.penninecare.nhs.uk/foi.  If you require a printed copy, please
let us know.

 

If you have any questions about this request, please contact me quoting
the reference number above.

 

Yours sincerely

 

 

Ceri Owen

Information Governance Administrator

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne

OL6 7SR

 

Email: [email address]

Website: www.penninecare.nhs.uk

 

 

 

 

From: PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST)
Sent: 15 January 2021 12:50
To: Mark Mcmahon; PENNINECARE, Foi (PENNINE CARE NHS FOUNDATION TRUST)
Subject: FOI REF: 2021/0072

 

Dear Mark

 

FOI ref: 2021/0072

 

Thank you for your request for information dated 13^th January 2021. 

 

We will consider your request under the Freedom of Information Act 2000.
You should receive a response within 20 working days - in this case, by
10^th February 2021. Please be aware, the information you have requested
may not be disclosed to you if it is exempt.

 

We will inform you if:

•                we are unable to achieve the 20 working day deadline. We
aim to give you a revised due date as soon as possible.

•                we are unable to give you the information as responding
to your request exceeds the ‘appropriate limit’. This would apply if it
would take us longer than 18 hours to retrieve, collate and provide the
information you request.

•                your request (in full or in part) needs be transferred to
another public authority to obtain the information you have requested

 

For information regarding how we will handle your personal data as part of
our FOI process, please see the following address –
[1]https://www.penninecare.nhs.uk/foi.  If you require a printed copy,
please let us know.

 

If you have any questions about this request, please contact me quoting
the reference number above.

 

Yours sincerely

 

 

Ceri Owen

Information Governance Administrator

Pennine Care NHS Foundation Trust

225 Old Street

Ashton-under-Lyne

OL6 7SR

 

Email: [2][email address]

Website: [3]www.penninecare.nhs.uk

 

 

[4]1810-rainbowNHS[1]

 

 

 

 

 

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