Risk assessments for mandatory volunteer courses

The request was successful.

Dear Surrey County Council,

Please kindly provide a copy of the risk assessments carried out specifically for mandatory volunteer courses. These assessments would have been carried out with a view to preventing damage to the mental or physical health of volunteers as part of your duty of care.

'Mandatory' means must be completed no matter what the purpose of the course(s).

Yours faithfully,

Lee Jefferson
Journalist

FOI/COR/SCC, Surrey County Council

Dear Mr Jefferson

YOUR REQUEST REF NO 17175 UNDER THE FREEDOM OF INFORMATION ACT 2000

Thank you for your requests for information received on the 29 August 2017. Your request reference is as above.

We will respond to your request as soon as possible and in any event within 20 working days from the date of receipt of your request. If you wish to contact me to discuss the progress of your request, please use the contact details given below and quote the reference number given above.

Kind regards
Maggie Mc Cormack
Services Support Officer
Legal Democratic & Cultural Services

Corporate Information Governance Team (Room 138) | Surrey County Council | County Hall | Penrhyn Road | Kingston upon Thames | Surrey | KT1 2DN
Tel: 020 8541 9130 | Email: [email address] | GCSX Email:[email address] for protectively marked content [OFFICIAL-SENSITIVE] Work Pattern: Wed-Fri

Mary Elliott LDC, Surrey County Council

Dear Mr Jefferson

 

Unfortunately, there may be a short delay in issuing the response to this
request as one of the officers I need to contact is on annual leave at the
moment.

 

We apologise for the delay and any inconvenience caused.

 

Regards 

 

Mary Elliott

 

Mrs Mary J Elliott

Freedom of Information Officer

Legal, Democratic and Cultural Services

(Mondays to Thursdays)

 

Corporate Information Governance Team (Room 138) |  Democratic Services |
Surrey County Council | County Hall | Penrhyn Road | Kingston upon Thames
| Surrey | KT1 2DN

Tel: 020 8541 7969 | Email: mary.elliott@[1]surreycc.gov.uk | GCSX
email: [2][email address] for protectively marked
content [OFFICIAL-SENSITIVE]

 

 

References

Visible links
1. mailto:[email address]
2. mailto:[email address]

Dear Mary Elliott LDC,

Thank you for letting us know. No problem regarding the delay. If any clarification is needed please kindly let us know.

Yours sincerely,

Lee .

Mary Elliott LDC, Surrey County Council

3 Attachments

Dear Mr Jefferson

 

YOUR REQUEST REF NO. 17175 UNDER THE FREEDOM OF INFORMATION ACT 2000

We apologise for the delay.  We are now able to respond as set out below
to your request for

 

Please kindly provide a copy of the risk assessments carried out
specifically for mandatory volunteer courses.  These assessments would
have been carried out with a view to preventing damage to the mental or
physical health of volunteers as part of your duty of care.

'Mandatory' means must be completed no matter what the purpose of the
course(s).

 

The Libraries’ Service confirm that they do not carry out any formal risk
assessments to people’s mental or physical wellbeing before carrying out
training.  They select people for suitability of role prior to training
which minimises risk. They are also mindful and sensitive to potential
areas of upset eg Library Direct ask their volunteers to undergo
safeguarding training- either online or in class.  During the classroom
training people are asked to feel free to leave the room if they find
anything upsetting, and the trainer promises to find them if they do not
return after a little while.

 

Please also see attached document on the welfare of volunteers.

 

Countryside have supplied the attached risk assessments.

 

We do not understand there to be any other separate risk assessments. 

 

We supply this information based on your original request. Please do not
hesitate to contact me at the above address if you have any queries
regarding the information supplied.  Remember to quote the reference
number above in any future communications.

 

If you are unhappy with the handling of your request for information and
wish to make a complaint or request a review of our decision, in the first
instance you should contact the County Council, quoting your request
number given above, at:

 

Freedom of Information Officer

Surrey County Council

Legal Democratic & Cultural Services

County Hall

Penrhyn Road

Kingston upon Thames

Surrey

KT1 2DN

[Surrey County Council request email]

 

If you are not satisfied by the County Council’s response to your
complaint, you have the right to apply to the Information Commissioner for
a decision.  The Information Commissioner will normally expect you to have
exhausted our complaints procedure.  The Information Commissioner can be

contacted at:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Yours sincerely

 

 

Mrs Mary J Elliott

Freedom of Information Officer

Legal, Democratic and Cultural Services

(Mondays to Thursdays)

 

Corporate Information Governance Team (Room 138) |  Democratic Services |
Surrey County Council | County Hall | Penrhyn Road | Kingston upon Thames
| Surrey | KT1 2DN

Tel: 020 8541 7969 | Email: [1][Surrey County Council request email]

 

 

References

Visible links
1. mailto:[Surrey County Council request email]