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Risk assessments carried out by Oxford City Council staff

Sharon Norris made this Freedom of Information request to Oxford City Council

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Dear Oxford City Council,

Can you please confirm the processes by which risk assessments are carried out on Oxford City Council tenants? In particular, can you please confirm how risk is assessed in situations where one city council tenant is abused by another (in particular in relation to the victim or the abuse)?

Can you clarify, please, the scoring of risk assessments?

Can you also clarify what protocols govern how risk assessments conducted by Oxford City Council staff members should be carried out, i.e.

1) Is it normal practice to carry out a risk assessment 'at a distance' - i.e. where the party carrying out the assessment and the person being assessed have never met?

2) What factors are taken into account when a risk assessment is made and who is authorised to make these? Do the factors taken into account include pre-existing medical conditions such as asthma?

3) In a situation where the tenant being assessed has a pre-existing medical condition and is known to be/have been unwell from that condition at the point when the abuse has or is taking place, is it normal practice a) for the Council to take this into account when making a risk assessment? (i.e. does the Council consider any 'aggravated risk' posed by health factors?) b) to request additional medical information when assessing risk? c) Would it be normal practice not to take into account the fact that the tenant had recently spent several days receiving hospital treatment?

4) What medical training do staff conducting risk assessments have and/or what medical training does the Council require those carrying out risk assessments where medical conditions are a factor to have?

5) Does the Council have any specific policy, and does it provide any specific training, on tenants who have asthma, and if so, can the Council confirm what that policy/training is?

6) Is the Council aware of the findings of the National Review of Asthma Deaths (NRAD), 2014?

7) Is it normal practice for a council staff member to carry out a risk assessment of a tenant without informing them in advance that this will be occurring? Are tenants normally routinely informed that any risk assessment has taken place, and if so within what time frame?

8) a) re 7) Where the Council passes on personal information about a tenant relating to any risk assessment to a third party such as Oxfordshire County Council is it normal practice for the Council not to inform the tenant of this? b) Does the Council comply with the eight principles of the Data Protection Act 1998 in passing on information to third parties?

Yours faithfully,

Sharon Norris

DAVIES Merilyn, Oxford City Council

Dear Sharon,

Thank you for your email. You will receive a response within 20 working days from the date of your request, as required under the Freedom of Information Act 2000.

Yours sincerely

Merilyn

Merilyn Davies | Freedom of Information and Complaints Officer| Law and Governance | Oxford City Council – Normal working hours Monday to Friday 09:30 – 14:30

show quoted sections

DRINKWATER Rachel, Oxford City Council

1 Attachment

Dear Ms Norris

 

Further to the acknowledgement below, I can now respond to your FOI
request received on 11^th July 2017.  I apologize for the delay.

 

1) Is it normal practice to carry out a risk assessment 'at a distance' -
i.e. where the party carrying out the assessment and the person being
assessed have never met? Yes, it is normal practice to carry out the risk
assessment during the initial contact over the phone.  The risk assessment
comprises of a number of questions, which can be sufficiently answered
during the conversation. 

 

2) What factors are taken into account when a risk assessment is made and
who is authorised to make these? Do the factors taken into account include
pre-existing medical conditions such as asthma? The factors taken into
account are:

- frequency of incidents

- whether the incidents are happening more often or getting worse

- is the alleged perpetrator actively intimidating the victim?

- who is the target?

- is the ASB linked to the victim’s faith, age etc.?

- is the victim at risk or vulnerable?

- the impact on the victim

- does the victim need additional support?

 

Health issues are also considered. 

 

3) In a situation where the tenant being assessed has a pre-existing
medical condition and is known to be/have been unwell from that condition
at the point when the abuse has or is taking place, is it normal practice
a) for the Council to take this into account when making a risk
assessment? (i.e. does the Council consider any 'aggravated risk' posed by
health factors?) b) to request additional medical information when
assessing risk? c) Would it be normal practice not to take into account
the fact that the tenant had recently spent several days receiving
hospital treatment? Any pre-existing medical condition would be taken into
account, if it is relevant.  If further information is required it will be
sought.  If the hospital treatment is relevant then it is normal practice
to take it into account. 

 

4) What medical training do staff conducting risk assessments have and/or
what medical training does the Council require those carrying out risk
assessments where medical conditions are a factor to have?  The staff do
not have medical training.  It is not necessary to have medical training
to carry out the risk assessment. 

 

5) Does the Council have any specific policy, and does it provide any
specific training, on tenants who have asthma, and if so, can the Council
confirm what that policy/training is?  The Council does not have a
specific policy on asthma.  Specific training is not provided. 

 

6) Is the Council aware of the findings of the National Review of Asthma
Deaths (NRAD), 2014?  The Council is not aware of the findings.

 

7) Is it normal practice for a council staff member to carry out a risk
assessment of a tenant without informing them in advance that this will be
occurring? Are tenants normally routinely informed that any risk
assessment has taken place, and if so within what time frame? The case
manager should inform the tenant they are going to ask a series of
questions, which forms a risk assessment; this is carried out during the
initial contact with the tenant. 

 

8) a) re 7) Where the Council passes on personal information about a
tenant relating to any risk assessment to a third party such as
Oxfordshire County Council is it normal practice for the Council not to
inform the tenant of this? b) Does the Council comply with the eight
principles of the Data Protection Act 1998 in passing on information to
third parties?  Section 115 of the Crime and Disorder Act 1998 and an
information sharing protocol with statutory agencies allows personal
information to be shared with statutory agencies if it is believed the
tenant is at significant risk of harm.  It is good practice to inform the
person that this will happen.  The Council does comply with the eight
principles of the Data Protection Act 1998. 

 

If you disagree with any part of the response to your request, you are
entitled to ask the Council for an internal review of the decision(s)
made.  You may do this by writing to the Monitoring Officer, by either
email – [1][email address] – or by post to Monitoring Officer, Oxford
City Council, St Aldate’s Chambers, St Aldate’s, Oxford, OX1 1DS.  After
the result of the internal review, if you remain dissatisfied, you may ask
the Information Commissioner to intervene on your behalf.  You may do this
by writing to the Information Commissioner's Office, Wycliffe Lane,
Wilmslow, Cheshire, SK9 5AF.

 

Yours sincerely

 

Rachel Drinkwater

On behalf of Merilyn Davies

 

 

Rachel Drinkwater | Democratic Support Assistant | Oxford City Council |
Law & Governance | St. Aldate’s Chambers | St. Aldate's | Oxford | OX1
1DS | DX 4309 Oxford 1 
Email: [2][email address] | Tel: 01865 252575

[3]http://gallery.mailchimp.com/30a29629b3a...

 

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