Revenues and Benefits Temporary Staff

The request was successful.

Dear Greenwich Borough Council,

Please provide details on the following:

1.Current suppliers of agency/contract/offsite processing staff within Revenues &
Benefits.

2.Current number of agency/contract/offsite processing staff within Revenues &
Benefits and job titles.

3.Total spend on agency/contract/offsite processing staff in financial year 2013/14 within Revenues & Benefits and breakdown per supplier, along with
the number of days used.

Yours faithfully,

John Shepherd

foi, Greenwich Borough Council

Dear Mr Shepherd

 

Ref No:- RFI/07393

 

Thank you for your Freedom of Information request dated 17^th July 2014
regarding Revenues and Benefits Temporary Staff.

 

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.

 

If you have any further queries about this request do not hesitate to
contact me.  Please remember to quote the reference number above in any
future communications.

 

Yours sincerely,

 

 

June Reid

Quality and Insight Manager

Customer Services and ICT Strategy Division

Royal Borough of Greenwich

LGC Council of the Year 2013

 

' 020 8921 6290  À

*   The Woolwich Centre, 35 Wellington Street, London SE18 6HQ

8 www.royalgreenwich.gov.uk

 

 

 

-----Original Message-----
From: John Shepherd [mailto:[FOI #220589 email]]
Sent: 17 July 2014 14:47
To: foi
Subject: Freedom of Information request - Revenues and Benefits Temporary
Staff

 

Dear Greenwich Borough Council,

 

Please provide details on the following:

 

1.Current suppliers of agency/contract/offsite processing staff within
Revenues & Benefits.

 

2.Current number of agency/contract/offsite processing staff within
Revenues & Benefits and job titles.

 

3.Total spend on agency/contract/offsite processing staff in financial
year 2013/14 within Revenues & Benefits and breakdown per supplier, along
with the number of days used.

 

Yours faithfully,

 

John Shepherd

 

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manager to link to us from your organisation's FOI page.

 

 

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This message is for the named person's use only.  It may contain
confidential, proprietary or legally privileged information.  No
confidentiality or privilege is waived or lost by any mistransmission.  If
you receive this message in error, please immediately delete it and all
copies of it from your system, destroy any hard copies of it and notify
the sender. You must not, directly or indirectly, use, disclose,
distribute, print, or copy any part of this message if you are not the
intended recipient. Royal Borough of Greenwich reserves the right to
monitor all e-mail communications through its networks, in accordance with
legislation.

Royal Borough of Greenwich has scanned this e-mail for viruses but does
not accept any responsibility once this e-mail has been transmitted. You
should scan attachments (if any) for viruses.

Royal Borough of Greenwich can be contacted by telephone on +44 (0) 20
8854 8888

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Royal Borough of Greenwich - LGC Council Of The Year 2013

References

Visible links
1. mailto:[FOI #220589 email]
2. mailto:[Greenwich Borough Council request email]
3. https://www.whatdotheyknow.com/change_re...
4. https://www.whatdotheyknow.com/help/offi...

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foi, Greenwich Borough Council

Dear Mr Shepherd,

 

Freedom of Information request RFI/07939

 

Thank you for your Freedom of Information request dated 17/07/2014 shown
below regarding Revenues and Benefits Temporary Staff. Please accept our
apologies in the delay getting this response to you.

 

1.     Current suppliers of agency/contract/offsite processing staff
within Revenues & Benefits.

 

The Royal Borough of Greenwich contracts Manpower as its single provider
of agency workers.  Manpower contracts with a panel of recruitment
agencies to fulfil the Council’s requirements.

 

2.     Current number of agency/contract/offsite processing staff within
Revenues & Benefits and job titles.

 

As at w/e 01/06/14 there were 30 agency workers assigned to Revenues and
Benefits providing cover across the following job titles:

·         Benefits Assessors
·         Revenues and Benefits Advisors
·         Revenues Officers
·         Welfare Benefits & Assessments
Officers

 

3.     Total spend on agency/contract/offsite processing staff in
financial year 2013/14 within Revenues & Benefits and breakdown per
supplier, along with the number of days used.

 

2013/2014 Revenues and Benefits agency spend:   £1,103,676.

This spend relates to 46,132 invoiced agency working hours.

 

If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future communications.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to the Chief Executive, Royal Borough of Greenwich, Town
Hall, Wellington Street, Woolwich SE18 6PW.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council. The Information Commissioner can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

 

Yours sincerely,

 

June Reid

Quality and Insight Manager

Customer Services and ICT Strategy Division

Royal Borough of Greenwich

LGC Council of the Year 2013

 

' 020 8921 6290  À

*   The Woolwich Centre, 35 Wellington Street, London SE18 6HQ

8 www.royalgreenwich.gov.uk

 

-----Original Message-----
From: John Shepherd [mailto:[FOI #220589 email]]
Sent: 17 July 2014 14:47
To: foi
Subject: Freedom of Information request - Revenues and Benefits Temporary
Staff

 

Dear Greenwich Borough Council,

 

Please provide details on the following:

 

1.Current suppliers of agency/contract/offsite processing staff within
Revenues & Benefits.

 

2.Current number of agency/contract/offsite processing staff within
Revenues & Benefits and job titles.

 

3.Total spend on agency/contract/offsite processing staff in financial
year 2013/14 within Revenues & Benefits and breakdown per supplier, along
with the number of days used.

 

Yours faithfully,

 

John Shepherd

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[1][FOI #220589 email]

 

Is [2][Greenwich Borough Council request email] the wrong address for Freedom of Information
requests to Greenwich Borough Council? If so, please contact us using this
form:

[3]https://www.whatdotheyknow.com/change_re...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[4]https://www.whatdotheyknow.com/help/offi...

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

-------------------------------------------------------------------

--------------------------------------------------------------------------

This message is for the named person's use only.  It may contain
confidential, proprietary or legally privileged information.  No
confidentiality or privilege is waived or lost by any mistransmission.  If
you receive this message in error, please immediately delete it and all
copies of it from your system, destroy any hard copies of it and notify
the sender. You must not, directly or indirectly, use, disclose,
distribute, print, or copy any part of this message if you are not the
intended recipient. Royal Borough of Greenwich reserves the right to
monitor all e-mail communications through its networks, in accordance with
legislation.

Royal Borough of Greenwich has scanned this e-mail for viruses but does
not accept any responsibility once this e-mail has been transmitted. You
should scan attachments (if any) for viruses.

Royal Borough of Greenwich can be contacted by telephone on +44 (0) 20
8854 8888

--------------------------------------------------------------------------

Royal Borough of Greenwich - LGC Council Of The Year 2013

References

Visible links
1. mailto:[FOI #220589 email]
2. mailto:[Greenwich Borough Council request email]
3. https://www.whatdotheyknow.com/change_re...
4. https://www.whatdotheyknow.com/help/offi...

hide quoted sections