Retrospective Review of Continuing Health Care

The request was refused by NHS England.

Dear NHS England, with regard to Retrospective Review of Continuing Health Care in England
please answer the following questions...
1. How many people in total submitted claims across the 211 CCG's.
2. How many of those claims were successful.
3. How much in total has been paid out to successful claims.
4. What questionnaire was used by the 211 CCG's to obtain information from the claimants.
5. What checks were made by NHS England to ensure a fair and full assessment by all 211 CCG's
6. What will happen to the money that is left over from your Pooled Budget Fund that all 211
CCG's have added to for this Retrospective review.

Yours faithfully,

Kevin Whittaker

FOI England (NHS ENGLAND), NHS England

Dear Mr Whittaker,  

 

Thank you for your communication dated 24 October 2016.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.

 

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

 

 

 

 

 

 

 

 

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References

Visible links
1. mailto:[NHS England request email]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]

FOI, England (NHS ENGLAND), NHS England

Dear Mr Whittaker,

 

Re:      Freedom of Information request (Our Ref: FOI-022683)

 

Thank you for your Freedom of Information (FOI) request dated 24 October
2016.

 

Your exact request was:

“Dear NHS England, with regard to Retrospective Review of Continuing
Health Care in England please answer the following questions...

1. How many people in total submitted claims across the 211 CCG's.

2. How many of those claims were successful.

3. How much in total has been paid out to successful claims.

4. What questionnaire was used by the 211 CCG's to obtain information from
the claimants.

5. What checks were made by NHS England to ensure a fair and full
assessment by all 211 CCG's 6. What will happen to the money that is left
over from your Pooled Budget Fund that all 211CCG's have added to for this
Retrospective review.”

 

NHS England does not hold this information.

 

It may help if we explain that the term “review” within the National
Framework for NHS Continuing Healthcare (NHS CHC) and NHS-funded Nursing
Care (2012) refers to:

 

• The process of reviewing eligible cases to reassess care needs to ensure
needs are being met and packages of care remain appropriate and effective.

 

Or

 

• A review of an eligibility decision in the event that the individual or
someone acting on their behalf disagrees with it.

 

For the purposes of this request we have taken the term “retrospective
review” to mean the latter and we can confirm that NHS England does not
hold this information.

 

This information may be held by individual Clinical Commissioning Groups
(CCGs). As such, you may wish to redirect your enquiry to individual CCGs.
You can find CCG contact information on the NHS Choices website at the
following web link:

 

·         [1]http://www.nhs.uk/ServiceDirectories/Pag...

 

If however, your request for information was for something different
please can you provide further clarification as to what is meant by the
term “retrospective review”.

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review by writing to us, within two
months of the date of this letter, to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [2][NHS England request email]

 

Please quote the reference number FOI-022683 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [3][email address]  

Website: [4]www.ico.gov.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [5][NHS England request email].

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [6][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

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References

Visible links
1. http://www.nhs.uk/ServiceDirectories/Pag...
2. mailto:[NHS England request email]
3. mailto:[email address]
4. http://www.ico.gov.uk/
5. mailto:[NHS England request email]
6. mailto:[NHS England request email]

Dear NHS England,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of NHS England's handling of my FOI request 'Retrospective Review of Continuing Health Care'.
To say that NHS England does not hold this information is ridiculous. NHS England are in control
of all 211 CCG's in England,they have all contributed to the Pooled Budget Fund and you have
those details which I obtained using FOI,but you dont know about a nationwide Retrospective
Review of Continuing Health Care...unacceptable. Once again the NHS are being economical
with the truth on a subject involving tens of thousands of claims. I have the results from many
CCG's regarding Retro Review and they are a disgrace, with the absolute minimum of
successful claims, you should publish a complete list of results from all 211 CCG's on this
matter so that the public who are paying for this can see exactly where all the money has gone.

[ GIVE DETAILS ABOUT YOUR COMPLAINT HERE ]

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/r...

Yours faithfully,

Kevin Whittaker

FOI, England (NHS ENGLAND), NHS England

Dear Mr Whittaker,

 

Re:      Freedom of Information request (Our Ref: FOI-022683)

            Acknowledgement of Internal Review request

 

Thank you for your communication dated 15 November 2016 regarding the
response to your Freedom of Information (FOI) Act request.

 

Please see this communication as confirmation and acknowledgement of your
internal review request.

 

NHS England endeavours to respond to all internal review requests within
20 working days. However, where a case is deemed complex in nature or
requires further detailed investigation our timeframe for responding may
increase up to 40 working days. Where this is the case we write to advise
you and provide you with the revised timeframe.

 

If you have any queries about this request or wish to contact us again,
please email [1][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

If you are not content with the handling or outcome of the internal
review, you have the right to apply directly to the Information
Commissioner for a decision. The Information Commissioner’s Office (ICO)
can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [2][email address]  

Website: [3]www.ico.gov.uk

 

Please note there is no charge for making an appeal.

 

This message has been sent from a central mailbox. To communicate with NHS
England regarding Freedom of Information (FOI) requests, enquiries or
complaints we ask these are sent directly to NHS England’s customer
contact centre. This is to ensure all communications are progressed
correctly. Their postal address, telephone number and email details are as
follows:- PO Box 16738, Redditch, B97 9PT; 0300 3 11 22 33,
[4][NHS England request email].

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Patients and Information Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [5][NHS England request email]

 

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References

Visible links
1. mailto:[NHS England request email]
2. mailto:[email address]
3. http://www.ico.gov.uk/
4. mailto:[NHS England request email]
5. mailto:[NHS England request email]

FOI, England (NHS ENGLAND), NHS England

Dear Mr Whittaker,

 

Re:      Freedom of Information Internal Review outcome

(Our Ref: FOI-022683 IR)

 

Thank you for your Freedom of Information (FOI) Internal Review (IR)
request dated 15 November 2016.

 

Your FOI request read:

 

“Dear NHS England, with regard to Retrospective Review of Continuing
Health Care in England please answer the following questions...

1. How many people in total submitted claims across the 211 CCG's.

2. How many of those claims were successful.

3. How much in total has been paid out to successful claims.

4. What questionnaire was used by the 211 CCG's to obtain information from
the claimants.

5. What checks were made by NHS England to ensure a fair and full
assessment by all 211 CCG's 6. What will happen to the money that is left
over from your Pooled Budget Fund that all 211CCG's have added to for this
Retrospective review.”

 

Your IR request read:

 

“Please pass this on to the person who conducts Freedom of Information
reviews.

 

I am writing to request an internal review of NHS England's handling of my
FOI request 'Retrospective Review of Continuing Health Care'.

To say that NHS England does not hold this information is ridiculous. NHS
England are in control of all 211 CCG's in England,they have all
contributed to the Pooled Budget Fund and you have those details which I
obtained using FOI,but you dont know about a nationwide Retrospective
Review of Continuing Health Care...unacceptable. Once again the NHS are
being economical with the truth on a subject involving tens of thousands
of claims. I have the results from many CCG's regarding Retro Review and
they are a disgrace, with the absolute minimum of successful claims, you
should publish a complete list of results from all 211 CCG's on this
matter so that the public who are paying for this can see exactly where
all the money has gone.”

 

The FOI management team have reviewed your request and this letter
provides an outcome of this review.

 

It was noted that your original response was issued within the statutory
guidelines of 20 working days.

 

The FOI management team have also assessed whether you had received an
appropriate response to your request. As explained in our response dated
14 November 2016, for the purposes of this request we have taken the term
“retrospective review” to mean a review of an eligibility decision in the
event that the individual or someone acting on their behalf disagrees with
it and as such, NHS England does not hold this information.

 

In-line with the above, the original FOI response is being upheld.

 

If we have misinterpreted your request or if your request for information
was for something different please can you provide further clarification
as to what recorded information you are requesting from NHS England.

 

We hope that this satisfactorily addresses and explains our handling and
response to your FOI request. However, if you are not content with the
outcome of the internal review, you have the right to apply directly to
the Information Commissioner for a decision. The Information
Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [1][email address]  

Website: www.ico.gov.uk

 

Please note there is no charge for making an appeal.

 

Please quote the reference number FOI-022683 in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][NHS England request email] .

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [3][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

show quoted sections

References

Visible links
1. mailto:[email address]
2. mailto:[NHS England request email]
3. mailto:[NHS England request email]

Dear FOI, England (NHS ENGLAND),
Once again I find myself having to explain to NHS groups what
Retrospective Review of Continuing health Care is? Why dont you
check any CCG website and search for RRoCHC,it's easy,it's there
in black and white,all 211 CCG's are involved but you dont know.
I have now reached the stage where I believe NHS groups are
deliberately delaying giving out information and the reply given
in FOI 022683 is proof positive of this. Somebody please just
answer the simple questions about Retrospective Review of
Continuing Health Care I asked and stop hiding behind the
sections of FOI act.
Please show this to higher management and see if they have
ever heard of Retrospective Review of Continuing Health Care
as advertised in early 2012 by Government and NHS and is
still ongoing today.

Yours sincerely,

Kevin Whittaker

FOI, England (NHS ENGLAND), NHS England

Dear Mr Whittaker,

Thank you for your email dated 12 December 2016 regarding NHS England's response to Internal Review reference FOI-022683 IR. This is the position of NHS England. As detailed in our original Freedom of Information (FOI) response, and in our Internal Review response copied below, if you are dissatisfied with the outcome of an Internal Review, you can approach the Information Commissioner's Office. NHS England is not able to re-review this decision.

We hope that this information is helpful.

Yours sincerely

Freedom of Information

NHS England
[NHS England request email]
0300 3 11 22 33

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