Dear Madam,

Re: IR-FOIA-20230053

We acknowledge receipt of your request for information dated 18^th October
2023:

“Please direct me to your retention and disposal scheme as I cannot find
it.  You reference the Retention and Disposal Scheme in your privacy
notice stating that it is under the publications section but it is not. 

Also please direct me to your publications scheme as I cannot find it
either.”

This will be dealt with as a request for information under Section 1 of
the Freedom of Information Act 2000.

We will be in touch in due course.

Should you need to contact us in the meantime, please feel free to contact
me at email [1][email address] or in writing directly to myself
at the address below.

Yours faithfully,

Gregory Smyth

Solicitor

Northern Ireland Public Services Ombudsman's Office
Progressive House | 33 Wellington Place | Belfast | BT1 6HN
+ Email: [2][email address]
' Telephone: 0800 343424

References

Visible links
1. mailto:[email address]
2. mailto:[email address]

Dear Breda Walls

Information request ref: IR-FOIA-20230053

I refer to your email received by this office on 18 October 2023.

In considering your request for information, I have reviewed the records
which contain applicable information. I have also considered the following
legislation:

•                    The Public Services Ombudsman Act (Northern Ireland)
2016 (‘the 2016 Act’)

•                    The Freedom of Information Act 2000 (‘FOIA 2000’)

•                    The Data Protection Act 2018 (‘the DPA 2018)

•                    The General Data Protection Regulation (‘the GDPR’)

Your request for Information has been treated as a request for information
in accordance with section 1(1) The Freedom of Information Act 2000.

Your Request

You have requested the following information:

“Please direct me to your retention and disposal scheme as I cannot find
it.  You reference the Retention and Disposal Scheme in your privacy
notice stating that it is under the publications section but it is not.

Also please direct me to your publications scheme as I cannot find it
either.”

My Response

We apologise for any inconvenience you may be experiencing in locating
referenced documents on our new website. NIPSO has recently launched our
new website and we are continuously in the process of uploading additional
content.

In regard to your request to be directed to our Retention and Disposal
Scheme I have a attached a copy of this for ease of reference.

The Publication Scheme link on our new website is now available and can be
found at the bottom of our website Homepage. The link is as follows:
[1]https://www.nipso.org.uk/node/741

I trust this of assistance.

Conclusion

I hope that you are satisfied with this response. If you are not satisfied
with this response to your request, you may ask for an internal review
within two calendar months of the date of this letter. You should contact:

Mr Andrew Ruston

Director

Northern Ireland Public Services Ombudsman’s Office

Progressive House

33 Wellington Place

Belfast

BT1 6HN

Email: [2][email address]

If you are not content with the outcome of any internal review requested
by you, you then have the right to apply directly to the Information
Commissioner for a decision. The Information Commissioner can be contacted
at:

Information Commissioner’s Office

Wycliffe House

Water Lane

WILMSLOW

Cheshire

SK9 5AF

Yours Sincerely,

Legal Services Department

NIPSO

Northern Ireland Public Services Ombudsman's Office
Progressive House | 33 Wellington Place | Belfast | BT1 6HN
+ Email: [3][email address]
' Telephone: 0800 343424

References

Visible links
1. https://www.nipso.org.uk/node/741
2. mailto:[email address]
3. mailto:[email address]