Results of 3rd party accessibility testing of new website

Bruce Lawson made this Freedom of Information request to Birmingham City Council

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The request was successful.

Dear Birmingham City Council,

Under the Freedom of Information Act, please send me a copy of any reports pertaining to accessibility testing of the new website. If any external testing was performed, please provide copies of the report. If internal testing was performed, please provide that information.

Yours faithfully,

Bruce Lawson

Birmingham City Council

Dear Mr Lawson

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Birmingham City Council

4 Attachments

Dear Mr Lawson

FREEDOM OF INFORMATION ACT 2000 - FOI 4462

I am writing further to your Freedom of Information request dated 23rd
August 2010 where you have requested the following information:

Request
Under the Freedom of Information Act, please send me a copy of any reports
pertaining to accessibility testing of the new website. If any external
testing was performed, please provide copies of the report. If internal
testing was performed, please provide that information.

Response
We commissioned a private company to review out site last March, please
find the attached report and their subsequent email. We would draw your
attention to the comment
"There was in general a high level of accessibility throughout the site,
and the relatively few issues found does highlight this fact."

(See attached file: Website Review March 2010.doc)

Please see additional reports:

(See attached file: Website Report December 2009.doc)

(See attached file: Website Report March 2009.doc)

(See attached file: Website Review May 2010.doc)

..............................................................................................................................................................................................................................................................................................



To

cc

Subject
Accessibility report





Hi

Apologies for the slight delay in getting this report sent back to you.

To summarise the main issues found across the site:

* On all pages there were a couple of header links with
insufficient contrast

* There were several instances of list data being used which was
not coded up using the HTML list elements

* Whilst skip links were present, they were not accessible to
sighted keyboard users

* Several tables used which lacked any table headers

* Instances of cosmetic images with alt text where blank alt text
should have been provided, and also some functional images with
insufficient alt text

There was in general a high level of accessibility throughout the site, and
the relatively few issues found does highlight this fact.

None of the issues found are show stoppers, and none require a large amount
of work to address.

To prioritise the issues, I would focus on:

1. Alt text issues

2. Heading\list\table structural issues

3. Contrast issues

4. Validation

5. Resize text

Hope this helps; I am happy to answer any questions or comments you may
have on these findings.

Thanks & Regards

................................................................................................................................................................................................................................................................................................

Work to address the issues raised above is on-going.

There was also a report carried out by Mr Leigh Evans which is on our
website and I have attached the link to this:

The URL is
http://www.birmingham.gov.uk/democracy/P...

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review please contact the corporate team at the address below:

Corporate Information Governance Team
3rd Floor, 1 Lancaster Circus
Birmingham
B4 7AB
or
[email address]

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SK9 5AF

Telephone: 01625 545745
Web Address: www.ico.gov.uk

Yours sincerely

Corporate Information Governance Team

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however, it may be re-used for personal, educational or non-commercial
purposes without further reference to the City Council. If the re-use is
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