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Results and frequency of water testing.

Billie Lambert made this Environmental Information Regulations request to Yorkshire Water Services Limited
You only have a right in law to access information about the environment from this authority
Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

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Dear Yorkshire Water Services Limited,

Please can you provide me with the results and location of last five water test which have been carry out from customers taps. Please can you also confirm how many tests have taken place over the last 3 years.

Yours faithfully,
Billie Lambert

EIR Compliance, Yorkshire Water Services Limited

Reference Number: EIR 697

 

Dear Billie Lambert

 

The Yorkshire Water Services Ltd Data Protection Team acknowledges your
request on 7 November for information.

 

We will respond to your request for information in compliance with the
Environmental Information Regulations 2004.

 

The Regulations allow us 20 working days to respond to a request from the
date of its receipt.  However, occasionally it is necessary to extend the
20-working-day time limit for issuing a response if the complexity and
volume of the information makes it impractical for us to respond within
the original deadline.  If this is the case we will notify you of this
delay.

 

You will be informed in advance if there is a charge for supplying copies
of the information. We will also provide you with an explanation if we are
unable to disclose and respond to your request.  If the requested
information contains references to any third parties, we may need to
consult with them before deciding whether to release the information.

Should you have any queries regarding your request, please feel free to
contact us quoting reference EIR 697.

 

Yours sincerely,

Data Protection Team

 

Email: [1][email address]

 

 

 

Want to know a bit more about Yorkshire Water? Our website is full of
useful info, from how to apply for a water meter to planning your next
walk at one of our beautiful reservoirs - it’s all at yorkshirewater.com

Need to talk to us? For the best way to get in touch with us, go to
yorkshirewater.com/contact

Now the legal stuff! The information and any files sent as part of this
email are confidential, possibly legally privileged and for the
addressee’s attention only. If you’ve wrongly received this email, please
reply to it to let the sender know and delete it from your computer. Just
to confirm, this email isn’t a binding offer, acceptance, amendment,
waiver or any agreement or obligation – unless this is clearly stated in
the email.

We need to let you know that the content is subject to the legal notice at
yorkshirewater.com/about-us/our-policies/privacy-policy. Any disclosure,
copying, distribution or action taken based on its contents, is prohibited
and may be unlawful.

Yorkshire Water Services Limited
Registered Office Western House, Halifax Road, Bradford, BD6 2SZ
Registered in England and Wales No 2366682

References

Visible links
1. mailto:[Yorkshire Water request email]

EIR Compliance, Yorkshire Water Services Limited

Reference Number: EIR 697

 

Dear Billie Lambert,

 

I refer to your request for information submitted to Yorkshire Water dated
7 November 2023.   

 

We are currently unable to respond to your request as we required
additional clarification as to what information you would like to
receive.  Please can you clarify the following points:

 1. Is there a particular postcode area(s) you are interested in obtaining
the information for?
 2. Is there a particular parameter that you are interested in?  

 

We are unable to disclose personal information in response to a request
for information but we are able to water supply zone level information.  

 

Please can you provide the above clarification and we can process your
request from receipt of this clarification.  

 

Yours sincerely,

Data Protection Team

 

Email: [1][email address]

 

 

 

Want to know a bit more about Yorkshire Water? Our website is full of
useful info, from how to apply for a water meter to planning your next
walk at one of our beautiful reservoirs - it’s all at yorkshirewater.com

Need to talk to us? For the best way to get in touch with us, go to
yorkshirewater.com/contact

Now the legal stuff! The information and any files sent as part of this
email are confidential, possibly legally privileged and for the
addressee’s attention only. If you’ve wrongly received this email, please
reply to it to let the sender know and delete it from your computer. Just
to confirm, this email isn’t a binding offer, acceptance, amendment,
waiver or any agreement or obligation – unless this is clearly stated in
the email.

We need to let you know that the content is subject to the legal notice at
yorkshirewater.com/about-us/our-policies/privacy-policy. Any disclosure,
copying, distribution or action taken based on its contents, is prohibited
and may be unlawful.

Yorkshire Water Services Limited
Registered Office Western House, Halifax Road, Bradford, BD6 2SZ
Registered in England and Wales No 2366682

References

Visible links
1. mailto:[Yorkshire Water request email]

Dear EIR Compliance,

I am interested in the testing which has been carried out in Yorkshire.

Yours sincerely,

Billie Lambert

Dear EIR Compliance,

I sent a response to your further information request.

I can see the 20 working day deadline is tomorrow. Please can you provide me with the request information.

Yours sincerely,

Billie Lambert

EIR Compliance, Yorkshire Water Services Limited

Reference Number: EIR 697

 

Dear Billie Lambert

 

I refer to your request for information submitted to Yorkshire Water dated
7 November 2023.

 

 1. Please can you provide me with the results and location of last five
water test which have been carry out from customers taps.

When reviewing the information that you have requested, we are satisfied
this information amounts to personal data and should not be disclosed
under Regulation 12(3) and 13. This is because the water samples have been
taken against specific properties, this information is classed as personal
data and could be combined with information that is already available
within the public domain, which would allow individuals to be identified.
Secondly, disclosure of this information would contravene principle a, of
the Data Protection Act 2018 and GDPR, as there is no lawful basis for
this processing. As a result, we have taken the decision not to provide
this information.  

 2. Please can you also confirm how many tests have taken place over the
last 3 years.

We have 12996 visits to customer properties every year as part of our
regulatory programme. So x3 for three years = 38988 visits

On every visit we collect a sample for coliform and E. coli bacteria as
well as measuring the chlorine concentration. But we also take samples for
a wider variety of other parameters. For example we collected 4380 samples
per year for pH and turbidity and the same number for aesthetic parameters
like iron. We also take 712 samples per year for other parameters like
pesticides or lead.

On top of this there are further samples collected directly in response to
customer requests, but these are not reported as part of the public
record.

 

I trust that the provision of this data satisfies your request.  In
accordance with the Environmental Information Regulations 2004, if you are
not satisfied with this reply to your request you can ask for an internal
review.  A request for an internal review must be submitted within 40
working days by contacting the Data Protection Team.

 

Thank you for contacting Yorkshire Water.

 

Yours sincerely,

Data Protection Team

 

Email: [1][email address]

 

 

 

Want to know a bit more about Yorkshire Water? Our website is full of
useful info, from how to apply for a water meter to planning your next
walk at one of our beautiful reservoirs - it’s all at yorkshirewater.com

Need to talk to us? For the best way to get in touch with us, go to
yorkshirewater.com/contact

Now the legal stuff! The information and any files sent as part of this
email are confidential, possibly legally privileged and for the
addressee’s attention only. If you’ve wrongly received this email, please
reply to it to let the sender know and delete it from your computer. Just
to confirm, this email isn’t a binding offer, acceptance, amendment,
waiver or any agreement or obligation – unless this is clearly stated in
the email.

We need to let you know that the content is subject to the legal notice at
yorkshirewater.com/about-us/our-policies/privacy-policy. Any disclosure,
copying, distribution or action taken based on its contents, is prohibited
and may be unlawful.

Yorkshire Water Services Limited
Registered Office Western House, Halifax Road, Bradford, BD6 2SZ
Registered in England and Wales No 2366682

References

Visible links
1. mailto:[Yorkshire Water request email]

We don't know whether the most recent response to this request contains information or not – if you are Billie Lambert please sign in and let everyone know.