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Restart 'initial Diagnostic Assessment' tools

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Dear Department for Work and Pensions,

Thanks for disclosing your Restart providers 'initial Diagnostic Assessment' information:
Ref: FOI2021/48190
13 July 2021
https://www.whatdotheyknow.com/request/r...

Can you advise on the legislation that requires benefit claimants to answer questions set out in these assessments, when such questions are designed so there is no option to decline to give an answer, such as having an option to a question like:

'prefer not to say'?

For example, in the G4S Facilities Management document disclosed, one question is:

Q1 In general how would you rate your health?
1 Poor
2 Moderate
3 good
4 v.good
5 excellent

but it contains no option to indicate 'prefer not to say'.

Please advise how such questions, as the one above, comply with the Data Protection Act 2018 and the GDPR, as they are designed so a respondent is presented with questions that appear to have no option to not answer.

Below is extracts of more questions in use by G4S, they claimants sensitive personal data and do not give any option to say 'I prefer not to answer'.

Q2 Does your health prevent you from doing everyday activities such as lifting, shopping,
climbing the stairs and walking?
1 always (I have assisted living arrangements)
2 often
3 occasional (I have a health problem that flares up from time to time)
4 rarely
5 Never

Q3 In the last 2 weeks have you had any emotional problems (feeling anxious and/ or depressed
) that have prevented you from doing normal daily activities?
1 All of the time
2 often
3 rarely (there are 1-2 days a week I struggle)
4 occasional
(I have anxiety and / or depression that flares up from time to time)
5 Never

Q4 During the last 2 weeks to what extent has your physical or emotional health prevented you
from joining social activities ?
1 always (I never go out or socialise )
2 often
3 rarely (there are 1-2 days a week I struggle)
4 occasional (I have the occasional flare up that prevents me from being socially active)

5 Never
Q5 How often over the last 4 weeks have you had an alcoholic drink?
1 daily
2 5-6 days per week
3 3-4 days per week
4 Occasionally
5 Never ( I don't drink )

Q6 How often over the last 4 weeks have you taken recreational drugs?
1 daily
2 5-6 days per week
3 3-4 days per week
4 Occasionally
5 Never

Q7 How confident are you on a day to day basis?
1 Not confident at all (I don't like new situations or to travel to new places)
2 I often feel uncomfortable (I am ok once I get to know people)
3 I sometimes lack confidence but quickly overcome it
4 Confident
5 Very confident

Q8 In the last 4 weeks, how would you describe the quality of your sleep?
1 Very poor - my sleep is always disrupted and I rarely feel rested by morning
2 Poor - my sleep is disrupted most nights
3 Moderate - 1 or 2 nights where my sleep was disrupted or I struggled to fall asleep
4 Usually good
5 Very good

Please provide information held that the DWP will be expecting it's Restart contractors/Providers to amend it's 'initial Diagnostic Assessment' tools, so all questions
include the option to indicate 'I prefer not to say'? Please disclose details of the benefit sanctions that apply to benefit claimants should they decline to answer any specific or all of the questions on these 'initial Diagnostic Assessment' tools'?

As a comparison, the Ingeus UK Limited assessment tool includes the question option to indicate "neutral", such as on "Criminal record" with the a function to add "notes"

https://www.whatdotheyknow.com/request/r...

Yours faithfully,

Frank Zola

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DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received by the DWP FOI mailbox.
 
If your email is a valid Freedom of Information request, as per Section 8
of the FOI Act 2000, you can normally expect a response within 20 working
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We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
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DWP Central FOI Team,

1 Attachment

Dear Frank Zola,

I am writing in response to your request for information, received 15th
July.

Yours sincerely,

DWP Central FoI Team

We don't know whether the most recent response to this request contains information or not – if you are Frank Zola please sign in and let everyone know.