Response to FOI Requests
Dear Cherwell District Council,
In November 2022 when an FOI request was submitted to Cherwell District Council via the What Do The Know (WDTK) website a response was automatically generated asking the requestor to submit the request to the Council's own website. An example of that automatically generated response is as follows:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Good afternoon,
Thank you for your Freedom of Information request dated 21/11/2022.
Please can we ask that you use our standard form to make your request. This can be located on our website at https://www.cherwell.gov.uk/info/5/your-...
Please see heading Freedom of Information (FOI) Act for more information and for a link to our Freedom of Information Request form.
Kind regards
Information Governance Officer
Information Governance Team
Law and Governance
Cherwell District Council
Bodicote House
Bodicote
Banbury
Oxfordshire. OX15 4AA
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
An example of an FOI request when the above automatically generated response was applied is as follows:
https://www.whatdotheyknow.com/request/s...
Please provide all documents you may hold (minutes from meetings/emails) concerning the decision to remove the automatically generated response directing requestors to the Council's website.
I feel confident that you must hold such information as someone was clearly responsible for changing the response at some point in time.
Yours faithfully,
Kate Sharma
Dear Kate Sharma,
Re: Freedom of Information request
Thank you for contacting us on 10 June 2023 requesting information in your email below.
Your request is being dealt with under the terms of the Freedom of Information Act 2000 and will be answered within 20 working days.
We aim to respond to your request by 7 July 2023.
If you have any questions on the status of your request, please contact Information Governance at [email address]
Please remember to quote the reference number above in any future communications.
Yours sincerely,
Adeleke Jayeola
Information Governance Officer (Locum)
Cherwell District Council
Dear Cherwell District Council,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Cherwell District Council's handling of my FOI request 'Response to FOI Requests'.
You should have provided a response to this FOI request by 07 July 2023. Please give this matter your immediate attention.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/r...
Yours faithfully,
Kate Sharma
Dear Kate Sharma,
Please find attached response to your request for information.
Yours sincerely,
Adeleke Jayeola
Information Governance Officer (Locum)
Cherwell District Council
Dear Cherwell District Council,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Cherwell District Council's handling of my FOI request 'Response to FOI Requests'.
Thank you for your response of 16 July 2023.
I reject the response and explanation you have provided. You claim that you hold no information, however, how do you explain the change in response to FOI requests submitted to Cherwell District Council via the What Do They Know website? Somebody must have been responsible for changing the automated response.
Please provide an explanation, otherwise, a complaint will be submitted to the ICO.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/r...
Yours faithfully,
Kate Sharma
Dear Kate Sharma
Thank you for your correspondence dated 12 July and 18 July 2023, in which
you asked for an internal review of our response to your Freedom of
Information Request of the 16th July 2023.
We will aim to respond to your internal review request by 14 August 2023.
If you have any questions, please do not hesitate to contact us.
Best regards
Becky Nduku | LLB Law, DP Practitioner, PG Cert (DP Law and
InformationGovernance)
Information Governance Lead
Law and Governance
Cherwell District Council
Bodicote House
Bodicote
Banbury
Oxfordshire. OX15 4AA
E-mail:[1][email address]
Attention: This email (including any attachments) may be confidential and
may contain legally privileged information. You should not disclose its
contents to any other person. If you are not the intended recipient,
please notify the sender immediately.
Whilst the Council has taken every reasonable precaution to minimise the
risk of computer software viruses, it cannot accept liability for any
damage you may sustain due to such viruses. It would be best if you
conducted your own virus checks before opening the email (and any
attachments).
Unless expressly stated otherwise, the content of this email represents
only the sender's views. It does not impose any legal obligation upon the
Council or commit the Council to any course of action.
Disclaimer
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References
Visible links
1. mailto:[email address]
Dear Kate
Further to your request for an internal review, I apologise for the
further delay.
I aim to provide a response by 8 September 2023.
Warm regards
Becky
Information Governance Lead
Law and Governance
Cherwell District Council
Bodicote House
Bodicote
Banbury
Oxfordshire. OX15 4AA
E-mail:[1][email address]
Please note my working days are Monday to Friday (7am till 3pm)
From: Freedom of Information
Sent: Wednesday, July 26, 2023 9:15 AM
To: [FOI #989331 email]
Subject: Internal Review FOI - 805110
Dear Kate Sharma
Thank you for your correspondence dated 12 July and 18 July 2023, in which
you asked for an internal review of our response to your Freedom of
Information Request of the 16th July 2023.
We will aim to respond to your internal review request by 14 August 2023.
If you have any questions, please do not hesitate to contact us.
Best regards
Becky Nduku | LLB Law, DP Practitioner, PG Cert (DP Law and
InformationGovernance)
Information Governance Lead
Law and Governance
Cherwell District Council
Bodicote House
Bodicote
Banbury
Oxfordshire. OX15 4AA
E-mail:[2][email address]
Attention: This email (including any attachments) may be confidential and
may contain legally privileged information. You should not disclose its
contents to any other person. If you are not the intended recipient,
please notify the sender immediately.
Whilst the Council has taken every reasonable precaution to minimise the
risk of computer software viruses, it cannot accept liability for any
damage you may sustain due to such viruses. It would be best if you
conducted your own virus checks before opening the email (and any
attachments).
Unless expressly stated otherwise, the content of this email represents
only the sender's views. It does not impose any legal obligation upon the
Council or commit the Council to any course of action.
References
Visible links
1. mailto:[email address]
2. mailto:[email address]
Dear Kate
We sincerely apologise for the delayed response. Please be assured that
every effort is being put in to ensure that the Council responds to
requests in a timely manner.
Please find attached the response to your internal review.
Regards
Information Governance Lead
Law and Governance
Cherwell District Council
Bodicote House
Bodicote
Banbury
Oxfordshire. OX15 4AA
Attention: This email (including any attachments) may be confidential and
may contain legally privileged information. You should not disclose its
contents to any other person. If you are not the intended recipient,
please notify the sender immediately.
Whilst the Council has taken every reasonable precaution to minimise the
risk of computer software viruses, it cannot accept liability for any
damage you may sustain due to such viruses. It would be best if you
conducted your own virus checks before opening the email (and any
attachments).
Unless expressly stated otherwise, the content of this email represents
only the sender's views. It does not impose any legal obligation upon the
Council or commit the Council to any course of action.
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