Response Times

Andrew Lawler made this Freedom of Information request to Wirral Metropolitan Borough Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Wirral Metropolitan Borough Council did not have the information requested.

Andrew Lawler
Delivered

Dear Wirral Metropolitan Borough Council,

1) Please can you report the number of emails sent to the generic counciltax emailbox '[email address]' for each fiscal year since 2019?
2) Please can you also advise on the shortest, longest and average amount of time in dealing with emails to this generic mailbox?
3) Also, please can you report how many requests to this mailbox are currently outstanding?

Yours faithfully,

Andrew Lawler

Link to this Report
Lynette Paterson, Wirral Metropolitan Borough Council

Information request
Our reference: 639417

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Dear Andrew Lawler
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 18
December 2024.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 20 January 2025.
 
 
 
Yours sincerely
 
 
Lynette Paterson
Principal Information Governance Officer
Information Governance - Legal & Corporate Services
 
NOTE: Please do not edit the subject line when replying to this email.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please notify the sender
immediately. 

Link to this Report
Lynette Paterson, Wirral Metropolitan Borough Council

1 Attachment

Information request
Our reference: 639417

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Dear Andrew Lawler
 
Thank you for your request for information received on 18 December 2024.
 
Please find attached our response to your request.
 
Yours sincerely
 
 
Lynette Paterson
Principal Information Governance Officer
Information Governance - Legal & Corporate Services
 
NOTE: Please do not edit the subject line when replying to this email.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error, please notify the sender
immediately. 

Link to this Report