Response dates raw data and calculation logic
Dear HM Revenue and Customs,
Please can you send me a copy of the raw data,and calculation logic, that underpins https://www.tax.service.gov.uk/guidance/...
In particular I'd like to understand how the dates in text such as "You can expect a reply by
11 December 2023. This date is an estimate and may change." and "We are currently processing requests received on 17 AUGUST 2023." is generated.
By raw data I mean your historic record of the processing and received dates for different kinds of requests that would generate the "We are currently processing ..." text as well as any inputs into the calculation logic for the "You can expect a reply by " estimates. By calculation logic I mean the way in which those estimates are are calculated, which could be a detailed description that enables those estimates to reproduced when combined with the raw data, or the actual computer code that generates it.
Yours faithfully,
Ganesh Sittampalam
Our ref: FOI2023/91631
Dear Ganesh Sittampalam,
Thank you for your request, which was received on 15 November.
Please remember to quote the reference number above if you need to contact
us about this request again.
We aim to respond to all freedom of information requests within 20 working
days. We will either send you the information you have asked for or let
you know why we can't.
If we can't reply by 14 December 2023, we will write to let you know the
reason and when you can expect a response.
Yours sincerely
HMRC Information Rights Unit
Dear Ganesh Sittampalam,
We are writing in response to your request for information, received 15
November.
Yours sincerely,
HMRC Freedom of Information Team
Dear HM Revenue and Customs,
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of HM Revenue and Customs's handling of my FOI request 'Response dates raw data and calculation logic'.
I appreciate your attempt to provide a partial extract in response to my question, but it is not clear to me why you can't provide the full data (for example as a CSV file). If it is not held in an easily extractable form then by way of advice and assistance, maybe you could provide an explanation of how it is held so I can make a more focused request?
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/r...
Yours faithfully,
Ganesh Sittampalam
Our ref: IR2023/101347
Dear Ganesh Sittampalam,
Thank you for your request, which was received on 17 December.
Please remember to quote the reference number above if you need to contact
us about this request again.
We aim to respond to all freedom of information requests within 20 working
days. We will either send you the information you have asked for or let
you know why we can't.
If we can't reply by 18 January 2024, we will write to let you know the
reason and when you can expect a response.
Yours sincerely
HMRC Information Rights Unit
Dear Ganesh Sittampalam,
We are writing in response to your request for information, received 17
December.
Yours sincerely,
HMRC Freedom of Information Team
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