Respons time for 999 and 101

Leanne Brommage made this Freedom of Information request to West Mercia Police

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Dear West Mercia Police,

I would like to know the respons times for all 999 and 101 calls made in the last five years.

Please could these be classified as
-how many 999 calls made
- how many 101 calls made
-time to respond
-classified into year and month from 2011-2016 ( September)

Yours faithfully,

Leanne Brommage

Information Compliance West Mercia, West Mercia Police

 
 
Dear Ms Brommage
 
FREEDOM OF INFORMATION REQUEST REFERENCE NO: RFI7770/1
 
I write in connection with your request for information dated and received
on 19th October 2016.
 
Your request will now be considered in accordance with the Freedom of
Information Act 2000 (the Act).  You will receive a response within the
statutory timescale of 20 working days as defined by the Act, subject to
the information not being exempt or containing a reference to a third
party.  In some circumstances West Mercia Police may be unable to achieve
this deadline.  If this is likely you will be informed and given a revised
time-scale at the earliest opportunity.
 
There may be a fee payable for the retrieval, collation and provision of
the information you request.  If this is the case you will be informed and
the 20 working day timescale will be suspended until we receive payment
from you. If you chose not to make payment then your request will remain
unanswered.
 
Some requests may also require either full or partial transference to
another public authority in order to answer your query in the fullest
possible way. Again, you will be informed if this is the case.
 
Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.
 
Yours sincerely
 
 
 
 
Sue Cale
Information Compliance Assistant
Information Compliance Unit
Warwickshire Police & West Mercia Police
P O Box 55
Hindlip  WR3 8SP
 
DD 01905 331545 (Ext. 2545)
[email address]
 
 

View our new Warwickshire Police and West Mercia Police websites at:
[1]www.warwickshire.police.uk and [2]www.westmercia.police.uk

[3]Join the Special Constabulary and Make the Difference Make the
difference
For more information about becoming a Special Constable,
please visit,

Warwickshire Police: [4]www.warwickshire.police.uk/specialconstables
West Mercia Police: [5]www.westmercia.police.uk/specialconstables

References

Visible links
1. http://www.warwickshire.police.uk/
http://www.warwickshire.police.uk/
2. http://www.westmercia.police.uk/
http://www.westmercia.police.uk/
4. file:///tmp/www.warwickshire.police.uk/specialconstables
5. file:///tmp/www.westmercia.police.uk/specialconstables

Information Compliance West Mercia, West Mercia Police

 
Dear Ms Brommage,
 
With reference to your above request received on 19th October regarding
response times for 999 and 101 calls.
 
Can you please clarify whether you are referring to just calls made to 101
or non emergency made to West Mercia.
 
Regards
 
Mrs L Fellows
Information Compliance Assistant
Information Compliance Unit
Warwickshire Police & West Mercia Police
Hindlip
 
 
 
 
 
 

View our new Warwickshire Police and West Mercia Police websites at:
[1]www.warwickshire.police.uk and [2]www.westmercia.police.uk

[3]Join the Special Constabulary and Make the Difference Make the
difference
For more information about becoming a Special Constable,
please visit,

Warwickshire Police: [4]www.warwickshire.police.uk/specialconstables
West Mercia Police: [5]www.westmercia.police.uk/specialconstables

References

Visible links
1. http://www.warwickshire.police.uk/
http://www.warwickshire.police.uk/
2. http://www.westmercia.police.uk/
http://www.westmercia.police.uk/
4. file:///tmp/www.warwickshire.police.uk/specialconstables
5. file:///tmp/www.westmercia.police.uk/specialconstables

Information Compliance West Mercia, West Mercia Police

NOT PROTECTIVELY MARKED
 
Dear Ms Brommage
FREEDOM OF INFORMATION REQUEST REFERENCE NO: RFI 7770/16
I write in connection with your request for information received on 19th
October 2016.
In order to be able to respond to your request we require further
information from you.
Please would you clarify whether you are referring to just calls made to
101 or non emergency made to West Mercia.
After receiving your reply, your request will then be considered and you
will receive the information requested within the statutory timescale of
20 working days as defined by the Freedom of Information Act 2000, subject
to the information not being exempt or containing a reference to a third
party.
However, if the requested additional information has not been received by
16th November 2016 I will assume you no longer wish to proceed with this
request and will treat it as withdrawn.
There may be a fee payable for the retrieval, collation and provision of
the information you request. If this is the case you will be informed and
the 20 working day timescale will be suspended until we receive payment
from you. If you chose not to make a payment then your request will remain
unanswered.
Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.
Yours sincerely
 
Mrs L Fellows
Information Compliance Assistant
Information Compliance Unit
Warwickshire Police & West Mercia Police
Hindlip
 
 
 
 

View our new Warwickshire Police and West Mercia Police websites at:
[1]www.warwickshire.police.uk and [2]www.westmercia.police.uk

[3]Join the Special Constabulary and Make the Difference Make the
difference
For more information about becoming a Special Constable,
please visit,

Warwickshire Police: [4]www.warwickshire.police.uk/specialconstables
West Mercia Police: [5]www.westmercia.police.uk/specialconstables

References

Visible links
1. http://www.warwickshire.police.uk/
http://www.warwickshire.police.uk/
2. http://www.westmercia.police.uk/
http://www.westmercia.police.uk/
4. file:///tmp/www.warwickshire.police.uk/specialconstables
5. file:///tmp/www.westmercia.police.uk/specialconstables