Thank you for contacting the FOI Team.

This is confirmation that we have received your email. You should receive
a further acknowledgment shortly with a reference number.

Due to the current coronavirus (Covid-19) pandemic it is likely that there
will be an impact on information request response times. However we will
endeavour to keep you updated if there is a significant delay.

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The use of Brent Council's e-mail system may be monitored and
communications read in order to secure effective operation of the system
and other lawful purposes.

[1]brentlogo1 (227×84)   Tel: 020 89371234
Email: [email address]
Web: [2]https://www.brent.gov.uk/your-council/

Dear Chloe Tickner 

RE: Residential parking permit information 
Thank you for contacting the council on 03/03/2023.
Your case will be assigned to an officer and you should receive their
details soon.

Please use this reference number IRC-28476-Q3Y3S4 when contacting us about
this case.
Please note that we may require further information in order for us to
proceed, in which case we will contact you. 

If you would like further information on how your case will be dealt with,
please visit our website: [3]https://www.brent.gov.uk/your-council/ 
Yours sincerely 
London Borough of Brent

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The use of Brent Council's e-mail system may be monitored and
communications read in order to secure effective operation of the system
and other lawful purposes.

References

Visible links
2. https://www.brent.gov.uk/your-council/
3. https://www.brent.gov.uk/your-council/

[1]brentlogo1 (227×84)   Tel: 020 8937 2985
Email: [email address]
Web: [2]https://www.brent.gov.uk/your-council/

Our Ref: IRC-28476-Q3Y3S4

Dear Chloe Tickner

Freedom of Information Act 2000

Thank you for your information request received on 03/03/2023.
This request is being handled under the Freedom of Information Act 2000.

You requested the following information:

- The number of residential parking permits you have given out for the
financial years 21/22 and 22/23
- The number of complaints you have received (complaints about issuing,
costs, and application process plus complaints regarding the management of
controlled parking areas. e.g. no space to park) about residential parking
in the financial years 21/22 and 22/23

I can confirm that Brent Council holds the information you have
requested.
 
Number of resident permits issued from 1st April 2021 to 31st March 2022
is 34,693
Number of resident permits issued from 1st April 2022 to 28th February is
33,912
The number of complaints received regarding resident permits for 2021-2022
is 13
The number of complaints received regarding resident permits for
2022-current is 3 

If you are dissatisfied with the way, in which your request has been
handled or the outcome, you may request an internal review within two
calendar months of the date of this response by writing to the following
address:

Freedom of Information
Brent Civic Centre
Engineers Way
Wembley
HA9 0FJ

[3][email address]

If you remain dissatisfied with the handling of your request or internal
review, you have a right to appeal directly to the Information
Commissioner for a decision. The Information Commissioner can be
contacted at:

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. Phone: 0303 123 1113
Website: [4]www.ico.org.uk

I will now close your request as of the date of this letter. 

Yours sincerely 
Anthony Vartanian
Parking Policy Manager

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The use of Brent Council's e-mail system may be monitored and
communications read in order to secure effective operation of the system
and other lawful purposes.

References

Visible links
2. https://www.brent.gov.uk/your-council/
3. mailto:[email address]
4. http://www.ico.org.uk/