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Residential care adults over 65

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Dear Hull City Council,

Please can you provide me with the following in respect of the years below

2014/15, 2015/16,2016/17,2017/18

1. How many people over the age of 65 have been placed in residential care by the council and what is the average weekly cost?

2. How many people over the age of 65 have been placed in extra care by the council and what is the average weekly cost including, housing benefit and all other benefits and support packages?

3. How many Extra care placements have broken down within the first 6 months in the years above?

4. How many residential care placements have broken down within the first 6 months in the years above?

3. What is the criteria of the council to pay residential care rate standard and enhanced rates?

Yours faithfully,

Jane Hughes

Information Governance, Hull City Council

We acknowledge receipt of your request for information which we will
process in accordance with the appropriate legislation below:

Freedom of Information Act
This covers general recorded information that is held by the Council.
Examples: budget information, staff structures, details of contracts etc

From the next working day that the request is received we have 20 working
days to respond. This does not take in to account any clarification we may
require or if we need to consider the Public Interest Test which allows us
up to a maximum of 20 additional working days.

Environmental Information Regulation
This covers all environmental information held by the Council.
Examples: Planning Applications, details of proposed road works, flood
information, pollution information etc.

From the next working day that the request is received we have 20 working
days to respond.

Section 7 of the Data Protection Act (Subject Access Request)
This section of the Data Protection legislation only relates to requests
for information about the requester or a client if you are acting on their
behalf.
Examples: Personnel file, Housing file, Council Tax/Housing Benefit
information etc.

We have 40 days from the date of receipt to respond.

Information Governance Team
Town Clerk's Service
Hull City Council
The Guildhall

 

Information Governance, Hull City Council

Dear Ms Hughes,

 

Freedom of Information Act 2000 – Information Request - 001000/18

 

We acknowledge receipt of your information request received on 21/05/2018
which is being processed according to the Freedom of Information Act
(2000) 

 

The legislation allows us 20 working days to respond which takes us to
19/06/2018.  There are some circumstances under which this deadline may be
extended legally but we will inform you as soon as we know if these apply.

 

Questions

 

Please can you provide me with the following in respect of the years below

 

2014/15, 2015/16,2016/17,2017/18

 

1. How many people over the age of 65 have been placed in residential care
by the council and what is the average weekly cost?

 

2. How many people over the age of 65 have been placed in extra care by
the council and what is the average weekly cost including, housing benefit
and all other benefits and support packages?

 

3. How many Extra care placements have broken down within the first 6
months in the years above?

 

4. How many residential care placements have broken down within the first
6 months in the years above?

 

3. What is the criteria of the council to pay residential care rate
standard and enhanced rates?

 

 

Should you wish to complain about our response in any way this must
initially be done by e-mailing [1][Hull City Council request email] or by
contacting us at The Information Governance Team, The Guildhall, Alfred
Gelder Street, Hull, HU1 2AA.

 

If you are not satisfied with the outcome of the internal review then you
may take your complaint to the Information Commissioner’s Office, the
government body established to enforce the legislation.

 

Information Commissioner’s Office

Wycliffe House Water Lane,

Wilmslow,

Cheshire,

SK9 5AF

 

Web site: [2]https://ico.org.uk

Report a concern: [3]https://ico.org.uk/concerns/

Email: [4][email address]

Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

 

ICO states that any emails you choose to send to them, or that they send
to you, are not secure as email messages can be intercepted.

ICO asks that you include a contact telephone number on any emails you
send to them. 

 

The Council’s Freedom of Information Policy, which includes the charging
policy, is available on request and from the web site
[5]www.hullcc.gov.uk.  Also available is a booklet on ‘Accessing
Information from Hull City Council’ which explains how to request
information and your rights (according to the Data Protection Act 1998 and
The Freedom of Information Act 2000).

 

 

Yours sincerely,

 

 

Information Governance Team

Town Clerk's Service

Hull City Council

Tel: 01482 300300

[6][email address]

 

<img style="width:300px;height:56px" width="100" height="100"
src="http://static.hullcc.gov.uk/images/HULL_...
border=0/>

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Dear Information Governance,
My request to Hull City Council is now long overdue, I am awaiting a response from you. Please provide me with an updated timescale and response

Yours sincerely,

Jane Hughes

Information Governance, Hull City Council

1 Attachment

Dear Ms Hughes

 

Freedom of Information Act 2000 – Information Request - 001000/18

 

With regard to your Freedom of Information request received on 21/05/2018,
please accept our sincere apologies for the delay in providing our
response attached and below.  This does not represent our normal standard
of service.

Please can you provide me with the following in respect of the years
below.

 

2014/15, 2015/16, 2016/17, 2017/18

 

1. How many people over the age of 65 have been placed in residential care
by the council and what is the average weekly cost?

 

2. How many people over the age of 65 have been placed in extra care by
the council and what is the average weekly cost including, housing benefit
and all other benefits and support packages?

Please see the attached spreadsheet for the answers to questions 1 and 2

3. How many Extra care placements have broken down within the first 6
months in the years above?

 

4. How many residential care placements have broken down within the first
6 months in the years above?

We must inform you that, in accordance with Section 12 of the Freedom of
Information Act, we are unable to fully answer questions 3 and 4 without
exceeding the time/costs limits under the Act.  Where a local authority
reasonably estimates that it would cost more than £450 (or 18 hours of
staff time) to fulfil a request it is not required to do so.

 

It is estimated that your request will be above the £450 time/cost limit
because our systems is unable to produce a report based upon the data that
you have requested. This would mean performing a manual search through
each individuals file to identify if a placement as broken down and the
cause of this breakdown. Due to the number of cases that would need to be
searched, the cost limit would be exceeded.

 

 

5. What is the criteria of the council to pay residential care rate
standard and enhanced rates?

A ‘my life, my way’ conversation and various assessments would take place
between the service user and the worker to determine the level of care
needed and therefore the cost of that care. However there is no set
criteria for the workers to follow when deciding this as the level of care
decided upon will be reflective of the service users’ needs. 

 

 

 

Although information supplied in response to your request may be in a
Microsoft Excel format please feel free to contact us should you wish the
information to be supplied in an alternative more readable/reusable format

 

We hope that you will be satisfied with our response and should you
require any further information then please do not hesitate to contact
us. 

Should you wish to complain about our response in any way this must
initially be done by e-mailing [1][Hull City Council request email] or by
contacting us at The Information Governance Team, The Guildhall, Alfred
Gelder Street, Hull, HU1 2AA.

 

If you are not satisfied with the outcome of the internal review then you
may take your complaint to the Information Commissioner’s Office, the
government body established to enforce the legislation.

 

Information Commissioner’s Office

Wycliffe House Water Lane,

Wilmslow,

Cheshire,

SK9 5AF

 

Web site: [2]https://ico.org.uk

Report a concern: [3]https://ico.org.uk/concerns/

Email: [4][email address]

Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

 

ICO states that any emails you choose to send to them, or that they send
to you, are not secure as email messages can be intercepted.

ICO asks that you include a contact telephone number on any emails you
send to them. 

 

The Council’s Freedom of Information Policy, which includes the charging
policy, is available on request and from the web site
[5]www.hullcc.gov.uk.  Also available is a booklet on ‘Accessing
Information from Hull City Council’ which explains how to request
information and your rights (according to the Data Protection Act 1998 and
The Freedom of Information Act 2000).

 

 

This information may be subject to copyright. The Freedom of Information
Act does not give you an automatic right to re-use this information in a
way that would infringe copyright, for example, by publishing it or
distributing copies.  You are free to use it for your own purposes
including any non-commercial research or private study or for the purposes
of news reporting.

If you wish to re-use this information and this was not specified in your
initial application please contact us to discuss conditions for re-use. In
most cases we will permit use and re-use in accordance with The Open
Government Licence which can be found at
[6]www.nationalarchives.gov.uk/doc/open-government-licence

 

 

Yours sincerely

 

 

Information Governance Team

Town Clerk's Service

Hull City Council

Tel: 01482 300300

[7][email address]

 

 

<img style="width:300px;height:56px" width="100" height="100"
src="http://static.hullcc.gov.uk/images/HULL_...
border=0/>

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We don't know whether the most recent response to this request contains information or not – if you are Jane Hughes please sign in and let everyone know.