Resident Scheme Managers in Sheltered Accommodation Review

Nicho made this Freedom of Information request to Guinness Housing
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This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Guinness Housing,
I am a tenant at Montpellier Court where there is at present a resident Scheme Manager
on site.
Would you confirm whether you are currently reviewing these arrangements with a view to
replacing on site managers with mobile scheme managers?

Yours faithfully,
Nicholas Humby
12 Montpellier Court
Harrogate
HG2 0LH

Customer Service, Guinness Housing

Dear Mr Humby,

Thank you for your email which we received yesterday

I have passed your email to the Estates Team for them to resolve/look into your request. They will always aim to respond within 24 working hours however please allow 48 working hours.
If you have any further questions/queries please contact the Customer Service Centre on 0303 123 1890, or you can email us at [email address].
If you would like more information about Guinness you can access our website at www.guinnesspartnership.com.
Regards

Sophie

Customer Service Advisor
The Guinness Partnership, 30 Brock Street, Regents Place, London NW1 3FG
Email: [email address] Website: www.guinnesspartnership.com

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Great Service, Great Homes and a Great Place to Work

________________________________________
From: Nicho [[FOI #348263 email]]
Sent: 27 July 2016 11:37
To: Info
Subject: Freedom of Information request - Resident Scheme Managers in Sheltered Accommodation Review

Dear Guinness Housing,
I am a tenant at Montpellier Court where there is at present a resident Scheme Manager
on site.
Would you confirm whether you are currently reviewing these arrangements with a view to
replacing on site managers with mobile scheme managers?

Yours faithfully,
Nicholas Humby
12 Montpellier Court
Harrogate
HG2 0LH

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