Requirement on Trusts / CCGs to offer alternatives to patients waiting over six months for elective treatment

The request was successful.

Dear Lewisham and Greenwich NHS Trust,

In the 'NHS Operational Planning and Contracting Guidance 2019/20' there is a new requirement on NHS Trusts and CCGs as follows:

"Patients will continue to have choice at the point of referral and for 2019/20 new local arrangements must be put in place so that anyone who has been waiting for six months or longer must be specifically contacted by the provider on whose waiting list they appear or by the responsible CCG and given the option of faster treatment at an alternative provider."

Please provide the folloing information:
1 - Is this new requirement included in your patient access policy? Please provide a copy of your current patient access policy.
2 - Do you record compliance against this new requirement?
3 - How many patients have been offered faster treatment at an alternative provider in the three months of 2019/20 Quarter 1?
4 - How many patients have accepted a transfer to an alternative provider in the three months of 2019/20 Quarter 1?
5 - What action are you taking to deal with the backlog of referrals over 26 weeks?

Yours faithfully,

George Donald

LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust



 

Thank you for emailing the Freedom of Information Department at Lewisham
and Greenwich NHS Trust.

 

If your query is urgent please telephone the switchboard at University
Hospital Lewisham on: 020 8333 3000

 

This mailbox is for those wishing to make requests under the Freedom of
Information Act and Environmental Information Regulations only. If your
email concerns this you will shortly receive a formal acknowledgment and
reference number.

 

Please see the information and links below for commonly asked questions:

 

o Complaints, advice on visiting the Trust, our PALS team:
[1]http://www.lewishamandgreenwich.nhs.uk/p...  

o Volunteering: [2]http://www.lewishamandgreenwich.nhs.uk/v...

o Work experience/internships:
[3]http://www.lewishamandgreenwich.nhs.uk/w...

o Vacancies/jobs: [4]http://www.lewishamandgreenwich.nhs.uk/w...

o Requests for health/medical records and disclosures: 
[5]http://www.lewishamandgreenwich.nhs.uk/a...

o Employment matters/references etc.: please telephone the switchboard
(020 8333 3000) and ask to speak to the ESR team

o Lists of consultants:
[6]http://www.lewishamandgreenwich.nhs.uk/k...

o Doing business with the Trust: all tenders are published via Delta
eSourcing [7]https://www.delta-esourcing.com/, or under an existing
framework. You can also contact our Procurement Department via
[8][email address]

Further information about the Trust, including a full list of services can
be found at:  [9]http://www.lewishamandgreenwich.nhs.uk/

 

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LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust

Dear Mr Donald

I acknowledge receipt of your request for information received by the Trust on 08 July 2019. Your request will be dealt with under the terms of the Freedom of Information Act 2000 and you should expect your response by 05 August 2019.

Should we require further clarification from you, we will contact you about this as soon as possible.

In some circumstances a fee may be payable and if that is the case, we will let you know. A fees notice will then be issued to you, and you will be required to pay before we proceed to deal with your request.

If you have any queries please do not hesitate to contact us, quoting the above reference number in any communication.

Yours Sincerely

Ryan Pooley
Freedom of Information & RA Manager

Lewisham and Greenwich NHS Trust
Directorate of Nursing and Clinical Quality
RA Team/Information Governance
1st Floor
Estates Building
Lewisham High Street
Lewisham
London
SE13 6LH

For RA Queries please contact UHL ext 8838
For FOI Queries please contact UHL ext 8199

Remember the 7 Caldicott Principles
The Caldicott Guardian is a senior person responsible for protecting the confidentiality of patient and service user information and enabling appropriate information sharing.

Our Caldicott Guardian is Professor Martin Crook.

For more information- http://lgnet/caldicott-guardian

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Dear LG, Foi (LEWISHAM AND GREENWICH NHS TRUST),

The response to this FOI request is now long overdue.

Do you have a response to this FOI request please?

Yours sincerely,

George Donald

LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust



 

Thank you for emailing the Freedom of Information Department at Lewisham
and Greenwich NHS Trust.

 

If your query is urgent please telephone the switchboard at University
Hospital Lewisham on: 020 8333 3000

 

This mailbox is for those wishing to make requests under the Freedom of
Information Act and Environmental Information Regulations only. If your
email concerns this you will shortly receive a formal acknowledgment and
reference number.

 

Please see the information and links below for commonly asked questions:

 

o Complaints, advice on visiting the Trust, our PALS team:
[1]http://www.lewishamandgreenwich.nhs.uk/p...  

o Volunteering: [2]http://www.lewishamandgreenwich.nhs.uk/v...

o Work experience/internships:
[3]http://www.lewishamandgreenwich.nhs.uk/w...

o Vacancies/jobs: [4]http://www.lewishamandgreenwich.nhs.uk/w...

o Requests for health/medical records and disclosures: 
[5]http://www.lewishamandgreenwich.nhs.uk/a...

o Employment matters/references etc.: please telephone the switchboard
(020 8333 3000) and ask to speak to the ESR team

o Lists of consultants:
[6]http://www.lewishamandgreenwich.nhs.uk/k...

o Doing business with the Trust: all tenders are published via Delta
eSourcing [7]https://www.delta-esourcing.com/, or under an existing
framework. You can also contact our Procurement Department via
[8][email address]

Further information about the Trust, including a full list of services can
be found at:  [9]http://www.lewishamandgreenwich.nhs.uk/

 

show quoted sections

LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust

Dear Mr Donald

I apologise for the delay in responding to your request and any inconvenience this may be causing you.

I will be chasing the department(s) today to see what progress they have made.

Yours sincerely

Ryan Pooley
Freedom of Information & RA Manager

Lewisham and Greenwich NHS Trust
Directorate of Nursing and Clinical Quality
RA Team/Information Governance
1st Floor
Estates Building
Lewisham High Street
Lewisham
London
SE13 6LH

For RA Queries please contact UHL ext 8838
For FOI Queries please contact UHL ext 8199

Remember the 7 Caldicott Principles
The Caldicott Guardian is a senior person responsible for protecting the confidentiality of patient and service user information and enabling appropriate information sharing.

Our Caldicott Guardian is Professor Martin Crook.

For more information- http://lgnet/caldicott-guardian

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Dear LG, Foi (LEWISHAM AND GREENWICH NHS TRUST),

This FOI request is now long overdue, by law the Trust should have responed by now.

Do you have a response to this FOI request please?

Yours sincerely,

George Donald

LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust



 

Thank you for emailing the Freedom of Information Department at Lewisham
and Greenwich NHS Trust.

 

If your query is urgent please telephone the switchboard at University
Hospital Lewisham on: 020 8333 3000

 

This mailbox is for those wishing to make requests under the Freedom of
Information Act and Environmental Information Regulations only. If your
email concerns this you will shortly receive a formal acknowledgment and
reference number.

 

Please see the information and links below for commonly asked questions:

 

o Complaints, advice on visiting the Trust, our PALS team:
[1]http://www.lewishamandgreenwich.nhs.uk/p...  

o Volunteering: [2]http://www.lewishamandgreenwich.nhs.uk/v...

o Work experience/internships:
[3]http://www.lewishamandgreenwich.nhs.uk/w...

o Vacancies/jobs: [4]http://www.lewishamandgreenwich.nhs.uk/w...

o Requests for health/medical records and disclosures: 
[5]http://www.lewishamandgreenwich.nhs.uk/a...

o Employment matters/references etc.: please telephone the switchboard
(020 8333 3000) and ask to speak to the ESR team

o Lists of consultants:
[6]http://www.lewishamandgreenwich.nhs.uk/k...

o Doing business with the Trust: all tenders are published via Delta
eSourcing [7]https://www.delta-esourcing.com/, or under an existing
framework. You can also contact our Procurement Department via
[8][email address]

Further information about the Trust, including a full list of services can
be found at:  [9]http://www.lewishamandgreenwich.nhs.uk/

 

show quoted sections

LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust

Dear Mr Donald,

We do apologise for the delay in responding to your request.

I will be chasing the department in relation to your request to see where they are with this.

Apologies again.

Ryan Pooley
Freedom of Information & RA Manager

Lewisham and Greenwich NHS Trust
Directorate of Nursing and Clinical Quality
RA Team/Information Governance
1st Floor
Estates Building
Lewisham High Street
Lewisham
London
SE13 6LH

For RA Queries please contact UHL ext 8838
For FOI Queries please contact UHL ext 8199

Remember the 7 Caldicott Principles
The Caldicott Guardian is a senior person responsible for protecting the confidentiality of patient and service user information and enabling appropriate information sharing.

Our Caldicott Guardian is Professor Martin Crook.

For more information- http://lgnet/caldicott-guardian

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LG, Foi (LEWISHAM AND GREENWICH NHS TRUST), Lewisham and Greenwich NHS Trust

2 Attachments

Dear Mr Donald

 

Apologies for the delay in responding to your request.

 

Please find attached the response to your Environmental Information
request.

 

Yours sincerely

 

Ryan Pooley

Freedom of Information & RA Manager

 

Lewisham and Greenwich NHS Trust

Directorate of Nursing and Clinical Quality

RA Team/Information Governance

1^st Floor

Estates Building

Lewisham High Street

Lewisham

London

SE13 6LH

 

020 8333 3000 Ext 8838

 

 

 

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