Requests for reasonable adjustments under Equality Act

[Name Removed] (Account suspended) made this Freedom of Information request to Health and Care Professions Council

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[Name Removed] (Account suspended)

Dear Health and Care Professions Council,

1. If a complainant requests reasonable adjustments under the Equality Act at the ‘outset/intake of a complaint what is the legal requirement of HCPC and how is it ‘fully’ considered under the Equality Act and it’s related codes of practice ?

2. a.How does HCPC record requests for reasonable adjustments ?
b. How is the decision making process reached and recorded and how does HCPC agree and communicate with complainant to escalate reasonable adjustments ?

3. How does HCPC record how reasonable adjustments may not be facilitated and does HCPC take legal advice and record that information if an adjustment is not reasonable ?

Yours faithfully,

[Name Removed]

FOI, Health and Care Professions Council

Dear Ms Soeder

 

Thank you for your email dated 31 August 2019, in which you ask for
information in relation to reasonable adjustments under the Equality Act.

 

We are treating this as a request under the Freedom of Information Act
2000 (FOIA).

 

We will deal with your request as promptly as possible and at the latest,
within 20 working days of receiving it, as required by the FOIA. If you
have any queries about your request please do contact us using this email
address, or the address below.

 

The reference number for your request is FR06357.

 

Yours sincerely

 

Freedom of Information

 

Health and Care Professions Council

Park House, 184 - 186 Kennington Park Road

London SE11 4BU

[1]www.hcpc-uk.org

 

To sign up to our e-newsletter, please email [2][email address]

 

Please consider the environment before printing this email

 

Correspondence is welcome in English or Welsh / Gallwch ohebu yn Gymraeg
neu Saesneg.

 

 

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FOI, Health and Care Professions Council

1 Attachment

Our Ref. FR06357

 

 

Dear Ms Soeder

 

Thank you for your email dated 31 August 2019, in which you ask for
information in relation to reasonable adjustments under the Equality Act.

 

Your request has been handled under the Freedom of Information Act 2000
(FOIA).

 

We do routinely make reasonable adjustments for stakeholders who are
involved in our fitness to practise process. However, the precise form of
those adjustments will vary with the circumstances of the individual
seeking those adjustments. These adjustments are typically agreed between
the Case Manager and the concerned party.

 

In determining what reasonable adjustments might be made, a Case Manager
would consult the Health and Care Professions Council’s ‘Making reasonable
adjustments for HCPC customers and stakeholders’ guidance. This document
outlines to HCPC employees:

 

-       “what reasonable adjustments for customers and stakeholder are”;

-       “where reasonable adjustments are needed”;

-       “what to take into account when considering making reasonable
adjustments”; and

-       where to “access additional resources for more support”.

 

Please find attached a copy of this guidance.

 

Internal review

 

If you are unhappy with the way your request for information has been
handled, you can request a review by writing to:

 

Governance Department

Health and Care Professions Council

Park House

184 - 186 Kennington Park Road

London

SE11 4BU

 

Email: [1][email address]                                       

 

If you remain dissatisfied with the handling of your request or complaint,
you have the right to appeal to the Information Commissioner at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113 

Email: [2][email address]                                     

 

There is no charge for making an appeal.

 

Kind regards

 

Freedom of Information

 

Health and Care Professions Council

Park House, 184 - 186 Kennington Park Road

London SE11 4BU

[3]www.hcpc-uk.org

 

To sign up to our e-newsletter, please email [4][email address]

 

Please consider the environment before printing this email

 

Correspondence is welcome in English or Welsh / Gallwch ohebu yn Gymraeg
neu Saesneg.

 

 

 

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