Requesting information regarding support for Deaf people to fill in PIP forms.

The request was refused by Department for Work and Pensions.

Dear Department for Work and Pensions,

Rhiannon (GOV.UK)
Dec 16, 15:49 GMT

Dear Mervyn James

I'm afraid GOV.UK are not able to answer your question as we are a general information website. I have attached a link to the DWP FOI team who will be able to advise you further:

Best wishes

Support Manager
Government Digital Services

Mervyn James
Dec 16, 15:41 GMT

Mervyn James

[email address]


Could the DWP Dept responsible for assisting deaf and other clients with learning and communication issues, give me details as to:-

(1) How many clients requested sign language support to fill in PIP forms ?

(2) Which areas e.g. Charities, individuals (NO personal details required), requested that support ?

(3) How many BSL - booked sign language interpreters, failed to initially turn up after being booked to support those claimants by the DWP itself ?

(4) Atypical recorded delays to form filling, whilst awaiting support, which resulted in a claim re

Yours faithfully,

Mervyn James

DWP freedom-of-information-requests, Department for Work and Pensions

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Operations FOI Requests, Department for Work and Pensions

1 Attachment

Dear Mr James
Please find attached our response to your recent Freedom of Information
Yours sincerely
DWP Central Freedom of Information Team

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